FieldPulse logo

FieldPulse

by FieldPulse · Since 2015
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ActiveAvailable globallyCloud
Quick facts
VendorFieldPulse
Year launched2015
StatusActive
Location8144 Walnut Hill Lane Dallas, TX 75231
Countries servedGlobal
Languages1
Integrations8+
Free tier
Free trial
Contact salesYES

About FieldPulse

FieldPulse is a field service management software from FieldPulse that helps businesses manage their operations. It combines scheduling, invoicing, and customer management so teams can stay organized and efficient. FieldPulse provides tools for communication and reporting, allowing users to track job progress in real-time. Additionally, it supports mobile access, enabling technicians to manage tasks on the go. Key capabilities: scheduling invoicing customer management reporting mobile access Best for: service-based businesses that need to manage field operations effectively.

FieldPulse is a comprehensive Field Service Management (FSM) software designed to streamline operations for businesses that rely on field technicians. It offers a wide range of features, from scheduling and dispatch to customer relationship management (CRM) and invoicing, all within a single, user-friendly platform. FieldPulse boasts a clean and intuitive interface, making it easy for users of all technical levels to navigate. The software is well-organized, with features logically grouped and easily accessible. The overall design is modern and visually appealing, enhancing the user experience. FieldPulse offers a robust set of features that cover the entire field service lifecycle. Key functionalities include: optimizing technician routes, scheduling appointments efficiently, tracking job progress in real-time, generating professional estimates and invoices quickly, tracking payments, managing expenses effectively, managing customer information, tracking communication history, building stronger customer relationships, creating, assigning, and tracking work orders, ensuring all tasks are completed efficiently, providing field technicians with access to schedules, customer information, and work order details on the go, gaining valuable insights into business performance with customizable dashboards and reports.

Pros & Cons

What users like
  • +Excellent customer service and support team, especially with personalized assistance.
  • +Intuitive and easy-to-use interface for both mobile and desktop platforms.
  • +Good customization options for features and forms, allowing flexibility in usage.
  • +Seamless onboarding process with continuous follow-up and support.
  • +Effective job, invoice, and payment tracking with customizable pipelines and statuses.
What users flag
  • Issues with QuickBooks syncing and exporting, causing scattered data in QuickBooks.
  • Limited integration with other systems, particularly with payroll features.
  • Missing some advanced reporting features, making it cumbersome to generate simple reports.
  • Some features are not fully customizable, which may limit certain user needs.
  • The software can be dated in appearance, lacking a modern look.

Features

Key features

1. Scheduling and Dispatching
Optimized for managing on-time arrivals and maximizing technician capacity.
2. Estimates and Invoices
Create and send professional proposals and invoices on-site.
3. Integrated CRM
Track and manage customer data easily.
4. Project Management
Manage workflows and team activities from start to finish.
5. Mobile App
Provides on-the-go access to all business features for field technicians.
6. Customer Communication
Automated notifications and direct communication with customers.
7. Maintenance Agreements
Automate recurring service contracts.
8. Analytics and Reporting
Advanced reporting for insights into sales, productivity, and growth.

Additional features

1. Scheduling and Dispatching
2. Estimates and Invoices
3. Dashboards and Reporting
4. Customer Management
5. Work Order Management
6. Pricebook
7. Project Management
8. Inventory Management
9. Maintenance Agreements
10. Customer Communication
11. Customer Portal
12. Booking Portal
13. Custom Workflows
14. FieldPulse Financing
15. FieldPulse Payments

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
9
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇷🇺RUB

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