FieldSurf logo

FieldSurf

by FieldSurf · Since 2012
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ActiveAvailable globallyCloud
Quick facts
VendorFieldSurf
Year launched2012
StatusActive
LocationBusiness Office 7905 Beverly Blvd, Los Angeles, California US
Countries servedGlobal
Languages1
Integrations
Free tier
Free trial
Contact salesYES

About FieldSurf

FieldSurf is a field management software from FieldSurf that assists in managing outdoor operations. It provides features such as project tracking, resource allocation, and team collaboration so users can efficiently oversee fieldwork activities. This platform enables users to monitor progress in real-time, allocate resources as needed, and foster communication among team members. Specific tools help in scheduling tasks and reporting on project outcomes, making it suitable for various industries. Key capabilities: project tracking resource management team collaboration real-time reporting task scheduling Best for: project managers and field supervisors that need to coordinate and manage outdoor work environments effectively.

FieldSurf is a specialized, cloud-based Field Service Management (FSM) software designed specifically for local service businesses like plumbers, HVAC technicians, and locksmiths. The software aims to help service owners take total control of their operations by maximizing profits and saving administrative time. FieldSurf’s user interface is highly praised for being intuitive and extremely easy to use; it is built on a responsive, mobile-first design philosophy. The platform is accessible from any desktop browser or smartphone, allowing the entire business to be managed "in the palm of your hand." The use of a single desktop dashboard and drag-and-drop features simplifies complex functions, making it immediately usable even for those without computer programming experience. The core functionality and features of FieldSurf are tailored to streamline the entire service workflow. Key capabilities include automated scheduling and dispatching, comprehensive inventory and price book management, and managing work orders. Distinctive features that set it apart are its real-time technician GPS tracking, which is essential for maximizing field efficiency, and instant electronic invoicing with on-site or off-site credit card processing to accelerate cash flow.

Pros & Cons

What users like
  • +Real-time GPS tracking improves accountability and helps optimize dispatch routes.
  • +Drag-and-drop scheduling saves time compared to manual calendar management.
  • +Instant electronic invoicing accelerates cash flow for service businesses.
  • +Two-way SMS communication keeps customers informed with reminders and updates.
  • +Customizable analytics reports provide managers with actionable insights quickly.
What users flag
  • Occasional synchronization delays, which can disrupt real-time data updates in the field.
  • The volume of notifications within the mobile application can sometimes be distracting.
  • Customer support response times can be slower during peak hours.
  • Advanced reporting features require a learning curve for non-technical users.

Features

Key features

Scheduling and dispatch
Automate and control job assignment and calendars for field teams
Electronic invoicing
Create and send invoices instantly to speed up cash flow
Inventory management
Track parts and equipment with centralized control
GPS technician tracking
See exact technician locations in real time
Analytics and charts
Generate customizable reports for live operational insights
Mobile-responsive access
Use on desktop browsers and smartphones from anywhere

Additional features

Core and Enterprise versions
Two editions tailored to different operational needs
Tech arrival geofence
Monitor arrival windows and geofenced check-ins
2-way SMS reminders
Send and receive automated text notifications for jobs
Work orders management
Create, assign, and track service work orders
On-site/off-site credit card processing
Take payments in the field or office
Price book and uploads
Maintain item pricing; attach files and images to jobs

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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