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Fire Rescue Systems

by Fire Rescue Systems · Since 1983
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ActiveAvailable globallyCloud
Quick facts
VendorFire Rescue Systems
Year launched1983
StatusActive
Location125 Wireless Blvd, Unit B, Hauppauge, NY, United States, New York
Countries servedGlobal
Languages1
Integrations
Free tier
Free trial
Contact salesYES

About Fire Rescue Systems

Fire Rescue Systems is a fire department software from Fire Rescue Systems that accommodates the needs of every fire department—regardless of size. It provides hardware, job openings, dispatching, personnel, and route mapping so firefighters can effectively manage operations and resources. Designed for firefighters by firefighters, this software ensures that all aspects of fire department management are covered, helping improve response times and personnel management. Its user-friendly interface allows for easy navigation, facilitating efficient workflows for fire departments of all sizes. Key capabilities: hardware job openings dispatching personnel route mapping Best for: fire department personnel that need to manage operations and resources efficiently.

Fire Rescue Systems is a purpose-built software suite that caters specifically to fire departments and rescue agencies, focusing on managing critical operations like dispatch, personnel, inventory, and incident reporting. Its modular design means fire departments can tailor the system to their unique needs, selecting only the tools they need—whether that’s attendance tracking, mobile responder apps, or NFIRS compliance. The involvement of real firefighters and chiefs in development gives the system a grounded, practical feel: many workflows align with what end users actually need. The mobile and mapping features enhance real-time awareness for crews in the field. On the support side, round-the-clock availability and comprehensive training help organizations adopt the system with confidence. Some newer modules are still under development, and departments outside the U.S. may find fewer regulatory integrations or pre-built compliance tools. Overall, Fire Rescue Systems delivers a strong fire/EMS management platform especially suited to U.S. fire departments looking for flexibility, real-time access, and operational efficiency.

Pros & Cons

What users like
  • +Strong modularity so departments only pay for what they need
  • +Deep alignment with real fire department workflows (vendor includes firefighters & chiefs)
  • +Real-time mapping, mobile access enhance response effectiveness
  • +24/7 support and robust training resources
  • +Compliance with national/state reporting standards (e.g. NFIRS)
What users flag
  • Feature set may be less mature for non-U.S. regulatory requirements
  • Limited information on pricing transparency for all modules upfront
  • Mobile usability may depend on device quality and connectivity
  • Some modules are “coming soon” (not yet available)
  • Integration with external non-standard systems might require custom work

Features

Key features

Dispatch Module
Manage emergency & non-emergency dispatching including run information and mapping
Roster / Service & Attendance
Track personnel, certifications, time of service and attendance
Mobile Responder App
Deliver run info, GPS mapping, location & unit details to responders in field
NFIRS Reporting
In real time integrate with state reporting systems for incident data
Inventory & Maintenance Tracking
Keep track of equipment, assets; manage work orders and maintenance schedules

Additional features

Station Bulletin Board
Share announcements, station-level updates
Department Voting
Manage internal department votes and elections
Mobile Data Terminals
In-vehicle systems for accessing preplans, mapping, hydrants, run data
Service & Attendance for Events
Manage attendance at drills, training, department events
Roster & Time Service Records
Maintain personnel records including certifications and service hours
Pre-Incident Planning
Maintain hazard info, building access, preplans etc.
Work Orders & Requests
Manage requests for maintenance or repair, assign tasks
Mobile Manpower Reader
(coming / new feature) track manpower / staffing via mobile device
NERIS Module
New Emergency Response Information System module (recently introduced or in development)
Track Attendance in Apparatus
Monitor which units / vehicles are staffed or available

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
10
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇷🇺RUB🇲🇽MXN

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