About FireQ
FireQ is a reporting and records management (RMS) software from Breton Smartek that supports firefighters and emergency response personnel. It provides incident management, data capture from the FireQ app, and centralized access to critical information to help improve operational efficiency. The platform is designed to meet the specific needs of fire departments and related organizations, ensuring that all necessary resources are available in one convenient location. FireQ is particularly useful for managing incident reports, maintaining records, and facilitating communication among team members. Key capabilities: incident management data capture reports generation centralized records user-friendly interface Best for: firefighters and emergency responders that need an efficient solution for incident management and reporting.
FireQ is an end-to-end Records Management and Emergency Communication System designed specifically for Fire and EMS departments by Breton SmarTek. Its strength lies in its two-part architecture, integrating a robust, cloud-hosted RMS desktop software for administrative tasks (Personnel, Training, Equipment tracking) with a powerful mobile app for field operations. The platform ensures critical response redundancy by dispatching alerts via multiple channels, while the app provides real-time situational awareness via mapping, responder tracking, and instant access to pre-incident plans. By automating data capture on-scene through benchmarking, FireQ significantly reduces paperwork and improves auditability and compliance. As a comprehensive solution, it’s highly valued by departments in North America, offering unmatched operational and administrative integration, although its cost is custom-quoted and additional functionality often requires purchasing add-on modules.
Pros & Cons
- +Offers deep modules for managing Personnel, Training, Equipment, and Certifications
- +Automatically captures incident data, benchmarks, and time spent
- +The app displays Responders On Map (ROM) and provides Pre-Plans and Hazards
- +Provides multiple alert channels for firefighters
- +Eliminates the need for separate, disconnected systems.
- −The feature overload requires significant training and setup for smaller volunteer departments.
- −Critical features like editing incidents and using "ROM" depend on individual firefighter permission consent
- −Detailed pricing is not publicly available
- −It is mainly supported in North America
Features
Key features
- Redundant Emergency Alerting
- Provides supplementary dispatch alerts via multiple channels (text, phone call, push notifications, email) to ensure no firefighter misses an urgent call, regardless of how the department is originally dispatched.
- Real-Time Incident Response & Mapping
- The mobile app provides turn-by-turn directions to the scene, real-time location tracking of other responders ("ROM"), and access to critical pre-incident plans and hazard maps.
- Integrated Records Management System (RMS)
- The desktop software module collects and manages all crucial data—from personnel records and training hours to equipment maintenance logs and incident reports—for regulatory compliance and internal evaluation.
- Automatic Incident Benchmarking
- Incident Commanders can capture milestones directly from the scene via the app, which automatically creates a timeline and includes the data in the final incident report.
- Complete Personnel & Equipment Management
- Tracks training hours, certifications (with expiry alerts), equipment status, apparatus service logs, and member statistics in one place, streamlining department operations.
Additional features
- Multiple Dispatch Alerts
- Sends alerts via text, call, push notifications, and email to ensure redundancy in emergency paging.
- Response Tracking (ETA/Location)
- Allows firefighters to notify others they are responding, showing their ETA and distance to the station or scene.
- Pre-Incident Plan Access
- Provides instant, in-app access to detailed pre-plans, asset maps, and hazard locations for specific addresses.
- Operational Strength List
- Displays a color-coded list of responding personnel with their qualifications, distance, and ETA.
- Benchmarking & Timeline
- Captures incident milestones on the scene to automatically build an incident timeline for the report.
- Personnel & Training Modules
- Manages firefighter records, tracks training topics, attendance, incident hours, and credit hours for certifications.
- Equipment & Apparatus Management
- Tracks equipment inventory, maintenance logs, and vehicle service status, with expiry alerts for both.
- Q-HUB
- A mobile feature to store and quickly access external links (e.g., NFPA standards, internal documentation).
- Messaging & Polls
- Facilitates firefighter-to-firefighter, group chat, and quick in-app polls for non-emergency communication (e.g., clothing orders).
- Off-Duty Status
- Allows firefighters to easily mark themselves unavailable to respond when off-duty.
- Automatic Incident Reporting
- Incident information, responder lists, and benchmark data are automatically compiled into a comprehensive, paperless report.
- Dispatch Module (Add-on)
- A web application that allows command staff to send various types of custom messages and alerts (including stand-downs).
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
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About FireQ
FireQ is a reporting and records management (RMS) software from Breton Smartek that supports firefighters and emergency response personnel. It provides incident management, data capture from the FireQ app, and centralized access to critical information to help improve operational efficiency. The platform is designed to meet the specific needs of fire departments and related organizations, ensuring that all necessary resources are available in one convenient location. FireQ is particularly useful for managing incident reports, maintaining records, and facilitating communication among team members. Key capabilities: incident management data capture reports generation centralized records user-friendly interface Best for: firefighters and emergency responders that need an efficient solution for incident management and reporting.
FireQ Details
FireQ's In-App Market Place
Does FireQ have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), CAD (C$)
Pros & Cons
- Offers deep modules for managing Personnel, Training, Equipment, and Certifications
- Automatically captures incident data, benchmarks, and time spent
- The app displays Responders On Map (ROM) and provides Pre-Plans and Hazards
- Provides multiple alert channels for firefighters
- Eliminates the need for separate, disconnected systems.
- The feature overload requires significant training and setup for smaller volunteer departments.
- Critical features like editing incidents and using "ROM" depend on individual firefighter permission consent
- Detailed pricing is not publicly available
- It is mainly supported in North America
FireQ's Support Options
Email Address
support@bretonsmartek.comContact
1-888-600-7122FireQ's Alternatives
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