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First Contact

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Software Status:Active

About First Contact

First Contact is a browser compatibility software from Serif that helps users transition to updated web environments. It includes features for compatibility checks, update notifications, and guided installation processes so users can maintain access to online resources. The software specifically addresses issues related to outdated browsers, ensuring a smoother browsing use. It provides information on supported browsers and allows users to understand the necessity of upgrading for improved security and functionality. Key capabilities: Compatibility checks Update notifications Installation guidance Browser information User support Best for: individuals and organizations that need to ensure their web browsing is secure and functional.

First Contact Details

Vendor
Serif
Year Launched
Location
Serif, 1 Carlsbad Street, Mountain View, CA 94041, United States
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Chinese, Japanese, Korean
Users
Administrators, Customer Service Representatives, Sales Team Members, Marketing Managers, Technical Support Staff
Industries Served
Healthcare, Education, Finance, Retail, Transportation, Hospitality, Technology
Tags
Chatbot, Conversational AI, Natural Language Processing, Customer Service, Automation, Messaging Platform

First Contact's In-App Market Place

Does First Contact have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

3

Mini Apps

Dialogflow: A powerful platform for building AI conversational experiences for your chatbot

Watson Assistant: An AI-powered virtual assistant for automating customer interactions and providing personalized responses

ManyChat: A chatbot platform that helps you automate conversations and engage with your customers on messaging apps

Pricing Options

Free trial
Free version
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Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), INR (₹), CNY (¥), RUB (₽), BRL (R$)

Pros & Cons

  • Easy to use drag-and-drop interface for creating conversational AI
  • Provides real-time analytics and reports to track chatbot performance
  • Offers multi-channel integration for seamless communication across platforms
  • Allows for customization with advanced scripting capabilities
  • Supports natural language processing for more human-like interactions
  • Limited integrations with third-party platforms
  • Steep learning curve for non-technical users
  • Lack of customizable features and options compared to other Chatbot platforms
  • Pricing may be too costly for small businesses or startups
  • Limited support resources available for troubleshooting or assistance with the software

First Contact's Support Options

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