About First Response
First Response is a content moderation software from First Response that assists in managing online safety. It includes real-time monitoring, user reporting, and automated content filtering so organizations can maintain a safe digital environment. This software helps identify and block harmful content while allowing for prompt responses to user concerns. Additionally, it supports customizable moderation settings to suit specific community guidelines. Key capabilities: real-time monitoring automated content filtering user reporting customizable moderation settings detailed analytics Best for: organizations that need to ensure compliance with safety standards and protect their online communities.
First Response (Europe) Ltd stands out as a highly professional provider in the realm of cybersecurity, digital forensics, and incident response. Founded in 2013, it has built strong expertise, particularly among regulated industries such as finance, legal, energy, and public sector entities. Their service portfolio is extensive: from 24/7 managed security operations to rapid incident response, forensic evidence gathering, secure cloud monitoring, and proactive threat detection. They emphasize not only remediation but preparedness, including risk assessments, infrastructure design, and vulnerability management. For clients who lack in-house cyber capabilities—or who need external credibility for legal or regulatory compliance—First Response offers deep technical knowledge and investigatory skills. The fact that their teams include people with law enforcement and forensic backgrounds adds both competence and trust. On the flip side, the bespoke nature of their services means pricing is opaque and possibly steep for smaller organisations. Overall, they provide robust defensive posture and response support, especially for serious threats, legal exposure, and organisations aiming to elevate their cybersecurity maturity.
Pros & Cons
- +Very strong forensic and incident response capabilities
- +True 24/7 monitoring and threat detection via Managed SOC/XDR
- +Broad coverage: endpoints, mobile, cloud, infrastructure
- +Expertise backed by staff with law-enforcement / commercial investigation backgrounds
- +Tailored service; works with SMBs and large organisations
- −Pricing not transparent (quote-based only)
- −No visible plug-and-play software product for self-installation; mostly service delivery
- −May be expensive for small organisations without large budgets
- −Less clarity about support in non-English languages or outside Europe
- −Could depend heavily on client data/infrastructure readiness (logs, policies etc.) which some organisations may lack
Features
Key features
- 24/7 Managed SOC
- continuous monitoring and threat detection across systems and environments
- Incident Response
- rapid steps to detect, contain, recover when breaches occur
- Digital Forensics
- preserving data, analyzing devices/networks, and providing evidence (e.g. for legal/litigation support)
- Managed Endpoint & Mobile Protection
- covering Windows, Mac, Linux, iOS, Android, etc.
- Secure Cloud Monitoring / Posture Management
- oversight of cloud apps, infrastructure, compliance and misconfigurations
Additional features
- Threat Hunting
- proactive search for threats that may bypass standard defenses
- User & Entity Behavior Analytics (UEBA)
- detecting anomalous behaviour across users/devices
- Cloud Infrastructure Security
- securing workloads, apps, configurations in cloud environments
- Mobile Security
- iOS, Android, ChromeOS protection, lightweight deployment for mobiles
- Identity & Access Management
- role-based access, securing Active Directory or equivalent systems
- Malware Reverse Engineering
- analysing malware in forensic settings
- Forensic Readiness Planning
- preparing organisations so that they can respond to incidents correctly (logs, policies etc.)
- Training & Awareness
- cybercrime training for staff, law enforcement, corporates
- 24/7 Monitoring & Alerts
- continuous monitoring, rapid alerts for suspicious activity
- Regulatory Compliance & Standards Advice
- helping clients meet standards and frameworks relevant in their sector
Pricing
Countries & Languages
Interface languages
Billing currencies
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About First Response
First Response is a content moderation software from First Response that assists in managing online safety. It includes real-time monitoring, user reporting, and automated content filtering so organizations can maintain a safe digital environment. This software helps identify and block harmful content while allowing for prompt responses to user concerns. Additionally, it supports customizable moderation settings to suit specific community guidelines. Key capabilities: real-time monitoring automated content filtering user reporting customizable moderation settings detailed analytics Best for: organizations that need to ensure compliance with safety standards and protect their online communities.
First Response Details
First Response's In-App Market Place
Does First Response have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (CHF), SGD (S$), HKD (HK$), NZD (NZ$), SEK (kr), DKK (kr), NOK (kr), MXN ($)
Pros & Cons
- Very strong forensic and incident response capabilities
- True 24/7 monitoring and threat detection via Managed SOC/XDR
- Broad coverage: endpoints, mobile, cloud, infrastructure
- Expertise backed by staff with law-enforcement / commercial investigation backgrounds
- Tailored service; works with SMBs and large organisations
- Pricing not transparent (quote-based only)
- No visible plug-and-play software product for self-installation; mostly service delivery
- May be expensive for small organisations without large budgets
- Less clarity about support in non-English languages or outside Europe
- Could depend heavily on client data/infrastructure readiness (logs, policies etc.) which some organisations may lack
First Response's Support Options
Email Address
info@first-response.co.ukContact
+44 20 7981 2573