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FitGrid

by FitGrid · Since 2017
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ActiveAvailable globallyCloud
Quick facts
VendorFitGrid
Year launched2017
StatusActive
Location33 W 17th Street , 7th Floor, New York, New York 10011, US
Countries servedGlobal
Languages11
Integrations1+
Free tier
Free trial
Contact salesYES

About FitGrid

FitGrid is a market intelligence software from FitGrid that helps fitness and wellness businesses benchmark their performance against the industry. It provides AI-driven insights, competitive analysis, and performance tracking so organizations can understand their market position. FitGrid delivers real-time data that assists in improving business decisions and strategies. Users can create an account to access features that include comprehensive reporting tools, benchmarking capabilities, and detailed analytics. These functionalities enable fitness businesses to make informed decisions based on accurate market data. Key capabilities: AI-driven insights competitive analysis performance tracking comprehensive reporting detailed analytics Best for: fitness and wellness businesses that need to assess their market performance.

FitGrid by FitGrid is a specialized fitness engagement and intelligence platform designed for boutique studios, instructors, and fitness consumers. Its primary purpose is to strengthen client–instructor relationships, improve retention, and help studio owners understand their business through data-driven insights. Key features include AI-powered analytics, personalized communication tools, client feedback systems, and integrated live-streaming options for hybrid classes. FitGrid offers a clean and intuitive user interface built for different user groups. The Class app for consumers resembles a social fitness network, allowing users to browse classes, message instructors, and track their progress. For instructors and studio owners, the dashboard presents client insights, performance analytics, and communication tools in an organized and easy-to-navigate layout. Non-technical users will appreciate how quickly they can adapt to the system. FitGrid’s standout feature is its robust engagement ecosystem. Studios get tools for client outreach, follow-up messaging, behavior segmentation, retention tracking, and feedback collection. Its proprietary AI advisor, Amina, analyzes studio data to recommend pricing strategies, identify class trends, and suggest retention improvements.

Pros & Cons

What users like
  • +Delivers significant return rate and customer spend increases as shown by impressive client testimonials.
  • +Provides AI-driven market intelligence and performance benchmarking against thousands of global studios.
  • +The AI Advisor (Amina) simplifies complex data into clear, actionable, and business-specific recommendations.
  • +Includes a Pro App that empowers instructors to personalize engagement and improve client connection.
  • +Offers real-time, always-on data updates, ensuring all strategic decisions are based on the freshest information.
What users flag
  • Requires integration with one of four existing booking platforms, which may pose a technical challenge for some studios.
  • The accuracy of AI-driven insights heavily relies on high-quality, complete, and reliable data input from the studio.
  • The full value is dependent on the depth and true relevance of the underlying universal benchmark data set.
  • The sophisticated "Intelligence Infrastructure" may represent a significant financial investment for small independent studios.
  • Staff, especially instructors, will need training and consistent effort to effectively utilize the new Pro App and dashboards.

Features

Key features

AI-Driven True Market Intelligence
Delivers artificial intelligence-powered insights to benchmark business performance and identify new revenue sources.
Universal Benchmarks
Compares studio performance against thousands of studios globally across essential metrics like lead conversion and class profitability.
AI Advisor (Amina)
An AI-powered strategist that translates complex data into clear, actionable guidance for pricing, class optimization, and profitable growth.
Integration with 4 Booking-Billing Platforms
Connects and aggregates data from major platforms like Mindbody, Mariana Tek, and ClubReady for comprehensive analysis.
Pro App & Engagement Suite
Provides instructors with tools to personally connect with everyone in the room and enhance client engagement.
QuickScan for instant risks and opportunities
Offers a rapid assessment tool to immediately highlight critical threats and potential growth avenues.

Additional features

AI-Driven True Market Intelligence
Delivers artificial intelligence-powered insights to benchmark business performance and identify new revenue sources.
Universal Benchmarks
Compares studio performance against thousands of studios globally across essential metrics like lead conversion and class profitability.
AI Advisor (Amina)
An AI-powered strategist that translates complex data into clear, actionable guidance for pricing, class optimization, and profitable growth.
Universal KPIs
Provides key performance indicators specifically defined for fitness business success.
Benchmarks from thousands of studios worldwide
Utilizes a massive dataset for industry-wide performance comparison.
Data from studios across 4 Booking-Billing Platforms
Compatible with and collects data from multiple major booking and billing systems.
Translates complex performance data into clear, actionable guidance
Amina's function of simplifying data for operators.
Helps price smarter, optimize classes, and grow profitably
Specific business areas where the AI Advisor provides assistance.
Class Economics, Pricing Strategy & more in one dashboard
Consolidates essential economic and strategy data into a single viewing area.
QuickScan for instant risks and opportunities
Offers a rapid assessment tool to immediately highlight critical threats and potential growth avenues.
API-connected & always-on, updating in real time
Ensures the platform is constantly connected and data is refreshed instantly.
Data diagnostics & dashboards to track performance
Provides core monitoring and analytical tools for business performance.
Pro App & engagement suite to empower instructors
Offers tools for instructors to personally connect with clients and manage engagement.
Client feedback & sentiment tools to drive retention
Uses client input mechanisms to help improve services and boost client retention.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
11
Interface languages
20
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianChineseJapaneseKorean.

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇳🇿NZD🇭🇰HKD🇸🇬SGD🇰🇷KRW🇸🇪SEK🇳🇴NOK🇩🇰DKK🇲🇽MXN🇮🇳INR🇷🇺RUB🇨🇳CNY🇧🇷BRL🇿🇦ZAR

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