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FittleBug

by FittleBug · Since 2010
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Quick facts
VendorFittleBug
Year launched2010
StatusActive
LocationSt. Charles, IL 60174
Countries servedN/A
Languages1
Integrations2+
Free tierNO
Free trialNO
Contact salesNO

About FittleBug

FittleBug is a real-time online booking and scheduling software for service-based businesses.

FittleBug is a real-time booking software designed for service industries that travel to customers, such as carpet cleaners and home service providers. It transforms a business's website into a 24/7 booking engine, allowing consumers to schedule appointments based on the company's actual, up-to-the-minute availability. Key features include dynamic scheduling that accounts for job duration and travel time, zip-code-based service areas with unique pricing, and calendar synchronization with Google Calendar and ServiceMonster. The platform also offers robust promotional tools and the ability to collect deposits via Stripe. FittleBug offers two main pricing plans, a flat monthly fee or a lower monthly fee plus a per-transaction percentage. Support is available via phone, email, and chat.

Pros & Cons

Pros
  • Provides 24/7 real-time online booking for customers.
  • Integrates with Google Calendar and ServiceMonster to sync schedules.
  • Allows for dynamic and geographically-targeted pricing by zip code.
  • Offers extensive promotion and discount features.
  • Reduces administrative workload by automating the booking process.
Cons
  • The user interface appears somewhat dated.
  • The pricing model may be complex for new businesses, with a choice between a high flat fee or a per-transaction fee.
  • Full API integration is limited to ServiceMonster; Google Calendar sync is for appointments only.

Features

Key features

Real-Time Booking

Allows customers to book services 24/7 based on the business's live calendar availability.

Calendar Synchronization

Integrates with Google Calendar and ServiceMonster to prevent overbooking and keep schedules in sync.

Geographic Service Areas

Defines serviceable areas by zip code, allowing for unique pricing or provider assignments per location.

Dynamic Pricing

Adjusts the cost of services based on the customer's location (zip code).

Promotions and Specials

Create and manage dollar-off, percentage-off, or package promotions with unique codes.

Additional features

Tiered Quantity Discounting

Offers up to three levels of discounts based on the quantity of services booked.

Social Media Marketing Tool

A referral tool called 'SAFE' (Save a Friend Effort) allows customers to share on social media for discounts.

Reminders & Notifications

Sends automated reminders and notifications to customers about their bookings.

Customizable Service Offerings

Allows businesses to define their services, pricing, and duration for online booking.

Deposit Collection

Integrates with Stripe to require and collect deposits at the time of booking.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Plan A
USD 279/mo
flat rate · billed monthly
  • No Fee per Transaction
  • Free hands-on Personal Training
  • Free Email and Chat Support
  • Free Phone Support

Most popular plan (95% choose). Installation Setup and Training is a one-time $200 fee.

Source: vendor pricing page →
Plan B
USD 90/mo
flat rate · billed monthly
  • Fee per transaction – 15% (taken from the consumer down payment)
  • Free hands-on Personal Training
  • Free Email and Chat Support
  • Free Phone Support

Great for Start-Ups. Installation Setup and Support is a one-time $200 fee.

Source: vendor pricing page →

Countries & Languages

Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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