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Fixably

0(0 reviews)
Software Status:Active

About Fixably

Fixably is a repair and service management software from Fixably that provides full visibility of after-sales operations. It combines integration of all available tools, management of all transactions, and oversight of logistics to help improve repair and refurb workflows. The platform is designed for all repair and service businesses, ensuring that internal resources and workflows are efficiently handled. Fixably is used by leading after-sales providers and integrates with existing systems, addressing major challenges in the after-sales sector. Key capabilities: integrates all available tools manages all transactions oversees logistics handles internal resources supports workflows Best for: repair and service businesses that need comprehensive management of after-sales operations.

Fixably Details

Vendor
Fixably
Year Launched
2015
Location
20289 Stevens Creek Blvd #1070 Cupertino, CA 95014 United States
Deployment
cloud
Training Options
documentation, videos, live online
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Dutch, Swedish
Users
Repair Technicians, Depot Managers, Inventory Specialists, Customer Service Reps, IT Administrators, Sales Staff, Business Analysts
Industries Served
Apple Authorized Service Providers, Depot Repair Centers, Multi-Brand Repair Shops, Device Refurbishment
Tags
Repair Management, GSX Integration, Inventory Control, Customer Communication, Depot Automation, Real-Time Reporting, Point of Sale, After-Sales Service, Workflow Efficiency, Refurbishment

Fixably's In-App Market Place

Does Fixably have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

NA

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (Fr), CNY (¥), INR (₹), RUB (₽)

Pros & Cons

  • Comprehensive Repair Management: Streamlines repair tracking, technician workflow, and customer communication.
  • GSX Integration: Ideal for Apple Authorized Service Providers with seamless Apple system connectivity.
  • Integrated POS & Inventory Management: Ensures smooth transactions and part tracking.
  • Refurbishment & Resale Support: Facilitates data-driven decisions for used device sales.
  • Customer Communication Tools: Built-in messaging, status updates, and a white-label customer portal.
  • Digital Signature Integration: Enhances repair workflow efficiency.
  • Pricing Transparency: Limited publicly available pricing details; must contact for exact costs.
  • Limited Feature Ratings: Some features (e.g., multi-location, inventory management) lack user ratings.
  • Ease of Setup Not Rated: No user feedback on the complexity of initial implementation.
  • Customization Limits: Some key features, like alerts/notifications and branding, are missing or unreviewed.
  • Fewer Reviews: Compared to competitors like RepairDesk, Fixably has fewer user ratings, making it harder to gauge overall satisfaction.

Fixably's Support Options

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