About Fixflo
Fixflo is a property repairs and maintenance management software for sectors like lettings, block management, and social housing. It streamlines maintenance requests through a multi-language, picture-based reporting tool, manages workflows from report to invoice, and helps ensure regulatory compliance.
Fixflo is a specialized software platform designed to manage property repairs and maintenance, primarily serving the UK and Australian markets. It caters to various property sectors, including lettings, block management, build-to-rent, and social housing. The core of the platform is its reactive repair reporting system, which allows tenants to submit maintenance requests through a picture-based interface available in over 40 languages. This feature aims to reduce miscommunication and enable quicker diagnosis of issues. The system centralizes the entire workflow, from the initial tenant report, through contractor instruction and quote approval, to the final invoice. Fixflo also includes capabilities for managing planned preventative maintenance, helping property managers stay on top of compliance requirements. While the platform does not offer a free trial and pricing is only available via a direct quote, it integrates with over 40 other property management systems. Support is available through a help site and contact form, and mobile apps for iOS and Android are available for contractors and managers.
Pros & Cons
- Centralizes all repair and maintenance communication between tenants, property managers, and contractors in one platform.
- Supports over 40 languages for repair reporting, making it accessible to a diverse tenant base.
- Integrates with dozens of other property management software systems, creating a more seamless workflow.
- Offers a contractor marketplace to find vetted tradespeople for jobs.
- Pricing is not publicly available and requires requesting a quote, making it difficult to compare costs directly.
- The platform is highly specialized in repairs and maintenance, and may not replace a full property management system.
- No free trial is mentioned on the website, so potential users cannot test the software before committing.
Features
Key features
Streamlines repair requests from residents with a picture-based diagnosis tool available in over 40 languages.
Manages repairs from initial report to final invoice in a central hub, with tools for auto-assigning issues and tracking progress.
Schedules recurring tasks and monitors compliance to help property managers stay on top of legislative requirements.
Provides access to a network of vetted tradespeople with standard SLAs and transparent pricing for repairs and maintenance tasks.
Allows users to monitor key metrics, set Service Level Agreements (SLAs), and track Key Performance Indicators (KPIs) to gain insights and make faster decisions.
Additional features
Occupants can report issues in over 40 languages, improving communication and clarity for a diverse tenant base.
Provides a branded portal for tenants to report and track the status of their maintenance issues.
Offers pop-up advice to tenants to help them resolve minor issues themselves before a contractor is needed.
Ensures all contractors are compliant with necessary certifications and insurance before they can be assigned work.
Allows tradespeople to receive jobs, provide quotes, and send invoices while on the go.
Automates parts of the repair workflow, such as notifications and task assignments, to reduce manual administration.
Utilizes templates and scheduling to manage and track compliance for safety certificates and recurring checks.
Generates reports on repair times, costs, and contractor performance to identify areas for improvement.
Enables tradespeople to conduct video calls with tenants to diagnose issues remotely, potentially avoiding an in-person visit.
Pricing
Countries & Languages
Available in
Interface languages
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About Fixflo
Fixflo is a property repairs and maintenance management software for sectors like lettings, block management, and social housing. It streamlines maintenance requests through a multi-language, picture-based reporting tool, manages workflows from report to invoice, and helps ensure regulatory compliance.
Fixflo Details
Fixflo's In-App Market Place
Does Fixflo have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
GBP
Pros & Cons
- Centralizes all repair and maintenance communication between tenants, property managers, and contractors in one platform.
- Supports over 40 languages for repair reporting, making it accessible to a diverse tenant base.
- Integrates with dozens of other property management software systems, creating a more seamless workflow.
- Offers a contractor marketplace to find vetted tradespeople for jobs.
- Pricing is not publicly available and requires requesting a quote, making it difficult to compare costs directly.
- The platform is highly specialized in repairs and maintenance, and may not replace a full property management system.
- No free trial is mentioned on the website, so potential users cannot test the software before committing.
Fixflo's Support Options
Contact
+44(0)2071831222Chatbot
AvailableFixflo's Alternatives
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