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Flashboard

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Software Status:Active

About Flashboard

Flashboard is a monitoring software from Anlix designed for decision-making in service providers. It combines Flashman, network quality attribute mapping with GPS, and historical analysis reports at varying granularities to help anticipate complaints and potential cancellations. This proactive approach to monitoring allows providers to address issues before they escalate, improving customer satisfaction and retention. Flashboard's unique features include a visual representation of CPE attributes, helping teams diagnose problems quickly. Key capabilities: historical reports quality attribute mapping proactive issue identification GPS integration customer satisfaction tracking Best for: service providers that need to monitor network performance and address customer issues promptly.

Flashboard Details

Vendor
Anlix
Year Launched
2018
Location
Dr. Ernesto Brasilio Street, 64, Center Room 207
Deployment
cloud
Training Options
documentation, live online
Countries Served
All Countries
Languages
English, Spanish, German, French, Italian, Portuguese, Russian, Chinese, Japanese, Korean, Dutch, Arabic, Hindi, Turkish, Polish, Swedish, Danish, Norwegian, Finnish.
Users
Broadband service providers, telecommunications companies, customer service teams, network administrators, and companies focused on improving Wi-Fi performance and customer experience.
Industries Served
Telecommunications, broadband service providers, Wi-Fi network management, customer experience, and network monitoring.
Tags
Big Data, Business Intelligence, Dashboard, Data Analysis, Data Visualization, IoT Analytics, Observability, Remote Monitoring and Management, Reporting, Statistical Analysis, Strategic Planning, Preventive Maintenance, Predictive Analytics

Flashboard's In-App Market Place

Does Flashboard have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
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Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (Fr), CNY (¥), SEK (kr), NZD (NZ$), INR (₹), RUB (₽)

Pros & Cons

  • Proactive Customer Service: Identifies and addresses potential Wi-Fi issues before they impact customers.
  • Improved Customer Experience: Enhances overall customer satisfaction by addressing issues proactively.
  • Enhanced Decision Making: Provides valuable insights to inform strategic decisions.
  • Detailed Network Monitoring: Offers granular visibility into network performance.
  • Visualized Data: Provides a clear visual representation of network data.
  • Simplified Diagnostics: Streamlines troubleshooting processes with the Wi-Fi Score metric.
  • Dedicated Support and Training: Provides resources to help users maximize the benefits of the tool.
  • Industry Recognition: Has been recognized by industry experts for its value and ease of use.
  • Pricing: Specific pricing information is not readily available, which may be a concern for some ISPs.
  • Scalability: It's unclear how well the tool scales to handle large-scale deployments and high volumes of data.
  • Customization: The level of customization available for specific needs may be limited.

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