Flexkeeping logo

Flexkeeping

by Flexkeeping · Since 2012
No reviews yet
Active1+ countries
Quick facts
VendorFlexkeeping
Year launched2012
StatusActive
LocationLondon, London WC2A, GB
Countries served1+
Languages14
Integrations22+
Free tierN/A
Free trialN/A
Contact salesN/A

About Flexkeeping

Flexkeeping's Flexkeeping provides software capabilities aimed at simplifying core business processes. Official pages are partially blocked, so independent confirmation is recommended. Key capabilities: Core workflow management Reporting and visibility Integration support Configurable settings and roles Data export and backup Best for: organizations seeking centralized process management and reporting.

Flexkeeping is a comprehensive hotel operations management platform designed to streamline and automate complex workflows across hospitality properties of all sizes. By integrating housekeeping, maintenance, front office, and management tasks into a single platform, it significantly reduces manual work and enhances operational efficiency. The software emphasizes automation, allowing hotel staff to focus on guest satisfaction rather than repetitive administrative tasks. Its capabilities include task scheduling, tracking, collaboration, and reporting, all accessible through an intuitive interface. Flexkeeping seamlessly integrates with major property management systems (PMS), ensuring real-time synchronization across all departments. Hotels using Flexkeeping report substantial gains in productivity, cost savings, and guest experience, as tasks like room cleaning, maintenance requests, and staff coordination are automated. With AI-driven insights, actionable analytics, and automated checklists, the platform provides operational transparency and helps management identify areas for improvement. Dedicated customer support ensures hotels can quickly address issues, with fast response times and ongoing customer success guidance. Its modular design allows properties to select suites that fit their needs, including housekeeping, maintenance, quality assurance, collaboration, and automation tools.

Pros & Cons

Pros
  • Reduces repetitive hotel tasks through effective automation and operational streamlining.
  • Provides actionable insights to improve hotel efficiency and overall profitability consistently.
  • Seamless integration with major PMS ensures smooth data synchronization across departments.
  • Dedicated 24/7 customer support ensures operational issues are resolved promptly.
  • Enhances guest satisfaction by freeing staff to focus on personalized services.
Cons
  • May require staff training to fully utilize all platform features effectively.
  • Heavy reliance on PMS integration can cause delays if systems misalign.
  • Some features may be complex for hotels with minimal operational needs.
  • Mobile app may have occasional bugs affecting real-time task updates.

Features

Key features

Housekeeping Suite

Organizes cleaning schedules, tracks progress, and automates complex housekeeping tasks.

Maintenance Suite

Manages maintenance requests, schedules repairs, and tracks issue resolution efficiently.

Collaboration Suite

Facilitates communication among staff, enabling smooth teamwork and accountability.

Automation Suite

Automates repetitive operational tasks to save time and improve efficiency.

Quality Assurance Suite

Standardizes inspections and ensures consistent guest service quality.

Seamless PMS Integration

Syncs with major property management systems for real-time operational data.

Analytics and Reporting

Provides actionable insights to optimize operations and maximize ROI.

Additional features

Task Management

Assign, track, and prioritize staff tasks efficiently.

Automated Cleaning

Schedule and monitor housekeeping tasks automatically.

Guest Service Management

Track guest requests and personalize service experiences.

Checklists & SOPs

Standardize processes and ensure compliance with hotel protocols.

Flexie AI

AI-driven task suggestions and predictive operational insights.

Chat & Communication Tools

Real-time staff communication for faster coordination.

Automated Services

Streamlines routine operations across departments automatically.

Guest Feedback Management

Collect and analyze guest reviews to improve services.

Lost & Found Management

Track lost items and manage inventory efficiently.

Integrations

Connects with PMS like Mews, Cloudbeds, Oracle, Apaleo, Shiji.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
14
Interface languages
19
Billing currencies

Available in

All Countries.

Interface languages

EnglishSpanishGermanFrenchItalianRussianDutchPortugueseCroatianSlovenianSerbianChineseArabicTurkish.

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇳🇿NZD🇭🇰HKD🇸🇪SEK🇳🇴NOK🇩🇰DKK🇸🇬SGD🇰🇷KRW🇨🇳CNY🇮🇳INR🇷🇺RUB🇧🇷BRL🇿🇦ZAR

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