Flow logo

Flow

by ScheduleInterpreter.com, Inc. · Since 2011
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ActiveCloud
Quick facts
VendorScheduleInterpreter.com, Inc.
Year launched2011
StatusActive
Location6000 Indian Creek Dr., #401 Miami Beach, FL 33140
Countries servedN/A
Languages2
Integrations2+
Free tierNO
Free trialNO
Contact salesNO

About Flow

A management platform for interpreting services. It provides scheduling, communication, accounting, compliance, and vendor management for industries like healthcare, legal, and education.

Flow is a comprehensive management platform by ScheduleInterpreter.com, Inc., designed for organizations that manage interpreting services. It serves various sectors, including healthcare, legal, education, and enterprise. The platform centralizes scheduling, communication, accounting, compliance, and vendor management. Key features include personalized calendars, automated billing, and a mobile app for interpreters called 'On the Spot!'. It also provides an API for custom integrations and offers an AI-powered English-to-Spanish translation service. Pricing is subscription-based with several tiers based on the number of assignments. Support is available through a designated channel, and various training and implementation packages are offered for a one-time fee. The platform is cloud-based and accessible via a web browser.

Pros & Cons

Pros
  • Comprehensive platform covering scheduling, accounting, and vendor management for interpreting services.
  • Serves a wide range of specific industries like healthcare, legal, and education.
  • Offers a mobile app for interpreters to manage their work on the go.
  • Provides an API for building custom integrations and workflows.
  • Transparent, tiered pricing is published on the website.
Cons
  • The platform is highly specialized for interpreter management, which may not suit general scheduling needs.
  • On-site and remote training/implementation services come at a significant additional cost.
  • No free trial or free tier is mentioned for the main platform.

Features

Key features

Scheduling

Provides tools to boost efficiency and productivity with personalized calendars and built-in reporting.

Customer Management

Offers robust tools for customers to streamline management processes through collaboration, automation, and integration.

Linguist & Vendor Management

Features vendor business profiles for on-demand compliance and smart tools to automate interpreter matching.

Accounting

Automates billing and expenses with a platform designed for the language industry, including integrations with leading accounting products.

Communication

Personalizes communication across various channels, including emails, texts, and push notifications.

Additional features

Consumer Center

Connects interpreters, customers, and individuals to drive impactful outcomes.

Reporting & Analytics

Provides real-time business reporting and allows for the creation and sharing of interactive visualizations.

API Integration

Enables integration with partners and clients to build complex workflows and sync data across multiple products.

AI Translation

Offers an English-to-Spanish AI translation service focused on education, healthcare, and insurance, with human verification available.

On the Spot! Mobile App

A mobile application for interpreters to manage their schedules and complete assignments.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

SMB
USD 245/mo
per usage · billed monthly
  • Includes 125 assignments
  • Designated support channel

$1.59 per assignment over 125 assignments.

Source: vendor pricing page →
Pro
USD 545/mo
per usage · billed monthly
  • Includes 500 assignments
  • Data migration available
  • Dedicated business analyst

$0.99 per assignment over 500 assignments.

Source: vendor pricing page →
Enterprise
USD 995/mo
per usage · billed monthly
  • Includes 1,000 assignments
  • Data migration available
  • Dedicated business analyst
  • Integration assistance

$0.99 per assignment over 1,000 assignments.

Source: vendor pricing page →

One-time purchase

On-site Training & Implementation
USD 9,995
flat rate · one-time
  • Training
  • Data migration
  • Consulting
  • BPMs

Delivered on-site over 3 days.

Source: vendor pricing page →
Remote Training & Implementation
USD 4,995
flat rate · one-time
  • Training
  • Data migration
  • Consulting
  • BPMs

Delivered remotely over 3 days.

Source: vendor pricing page →
20 hours of consulting and training
USD 4,980
flat rate · one-time

Delivered remotely.

Source: vendor pricing page →
10 hours of consulting and training
USD 2,490
flat rate · one-time

Delivered remotely.

Source: vendor pricing page →
5 hours of consulting and training
USD 1,245
flat rate · one-time

Delivered remotely.

Source: vendor pricing page →

Countries & Languages

Countries served
2
Interface languages
1
Billing currencies

Interface languages

EnglishSpanish

Billing currencies

🇺🇸USD

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