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About Fluent Order Management

Fluent Order Management is an order management software from Fluent Commerce that improves the customer use and solves inventory visibility issues. It combines intelligent enterprise inventory availability, delivery and pickup option showcasing, and flexible pick, pack, ship, and pickup experiences so businesses can manage orders efficiently. This platform also tracks key performance indicators to help identify issues before they escalate. Fluent Order Management is designed for reliability and scalability, making it suitable for growing businesses. Key capabilities: intelligent inventory hub order promising flexible fulfillment options KPI tracking scalability Best for: retailers that need to manage complex order fulfillment processes.

Fluent Order Management Details

Vendor
Fluent Commerce
Year Launched
2013
Location
Level 5, 68 Harrington Street, The Rocks NSW 2000, Sydney, Australia
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Dutch, Portuguese, Japanese, Chinese
Users
Mid-market retailers, enterprise retailers, global brands, multi-banner retail groups, omnichannel commerce teams
Industries Served
DTC Brands, Luxury Brands, Retailers, Distributors
Tags
Headless eCommerce, Inventory Management, Low Code Development Platform, Order Management, Order Fulfillment, Distributed Order Management, Inventory Management, Omnichannel Fulfillment, Headless Commerce, Cloud-native, Microservices

Fluent Order Management's In-App Market Place

Does Fluent Order Management have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥)

Pros & Cons

  • Handles massive order volumes, enabling retailers to operate reliably during peak events
  • Provides real-time global inventory accuracy, helping businesses prevent overselling and reduce fulfillment errors
  • Supports advanced omnichannel fulfillment options, allowing customers to choose flexible delivery and pickup methods
  • Integrates smoothly with major eCommerce, ERP, WMS, and POS systems, ensuring unified operations across the tech stack
  • Uses rule-based orchestration to optimize fulfillment cost, speed, and inventory utilization for every order
  • Targets mid-sized and enterprise retailers, making it less suitable for very small businesses with simple order flows
  • Requires a detailed setup process due to its high configurability and sophisticated workflow requirements
  • Needs technically skilled teams to manage integrations and maintain orchestration logic effectively
  • May extend implementation timelines when configuring multi-country or multi-region environments
  • Demands additional data preparation work to leverage AI-driven optimization features fully

Fluent Order Management's Support Options

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