About FoodApp
FoodApp is a food ordering software from FoodApp that facilitates online food delivery services. It includes real-time order tracking, menu customization, and customer feedback options so users can manage their dining experiences effectively. The platform allows restaurants to showcase their offerings and provides customers with the ability to place orders conveniently from their devices. FoodApp also supports various payment methods for flexibility in transactions. Key capabilities: real-time order tracking menu customization customer feedback multiple payment options restaurant management Best for: restaurants and food service providers that need a comprehensive solution for managing online orders and customer interactions.
FoodApp is a white-label online ordering solution tailored for restaurants. Rather than relying on third-party marketplaces, FoodApp empowers restaurants to take orders directly from their own website, branded iOS and Android apps, and even via QR codes on tables. This helps restaurants retain full control over their customer experience and reduce or eliminate commission fees. The platform also includes a robust management dashboard: you can receive orders in real time, set ready times, update menus, and gain insight into customer behavior through built-in CRM and analytics. Marketing tools like push notifications, SMS campaigns, loyalty programs, and discount codes enable restaurants to drive repeat business. The solution supports various payment methods — from credit cards and mobile payments to cash — and emphasizes security with fraud detection and GDPR compliance. On the downside, its pricing may feel high for very small establishments, and there doesn’t appear to be a public marketplace for third-party add-ons. Some integrations (e.g., POS) are mentioned, but details are sparse.
Pros & Cons
- +Eliminates third-party commissions by allowing restaurants to accept orders directly through branded web and mobile channels
- +Strengthens brand identity with fully customized native iOS and Android customer apps
- +Helps increase repeat purchases with built-in loyalty programs, discounts, and automated marketing tools
- +Improves restaurant workflow using real-time notifications and instant order confirmations
- +Enhances customer convenience through QR-based table ordering and digital payments
- −Requires restaurants to manage their own digital ordering presence which can demand extra administrative effort
- −Building branded mobile apps may involve additional onboarding and setup time
- −Not ideal for large multi-location enterprises needing complex workflows and deep enterprise integrations
- −Marketing features, while helpful, may require technical skill or ongoing effort to maximize effectiveness
- −Features are primarily focused on restaurants, making it unsuitable for non-food businesses
Features
Key features
- Branded web ordering
- Enable customers to place orders directly from the restaurant’s own website without redirection
- Custom mobile apps
- Provide fully branded iOS and Android applications to simplify mobile ordering for customers
- Real-time order notifications
- Receive instant alerts on incoming orders and confirm them with a single click
- Customer insights and CRM
- Track customer behavior and order history to improve retention and personalize marketing
- Dashboard order management
- Manage orders, update menus, and set preparation times directly from a centralized dashboard
- Online payments support
- Accept credit cards, mobile payments, and other secure online payment methods
- QR-code table ordering
- Allow customers to place dine-in orders using scannable QR codes at tables
- Marketing automation tools
- Send push/SMS campaigns, offer discounts, and create loyalty programs for repeat sales
Additional features
- Website ordering system
- Provide a commission-free ordering channel directly through the restaurant’s official website
- Android ordering app
- Offer a custom Android application for convenient repeat ordering
- iOS ordering app
- Deliver a branded iOS app for seamless customer interaction
- Order management panel
- Handle orders, scheduling, and statuses from a web-based dashboard
- Preparation time management
- Set accurate food preparation and pickup times to improve order flow
- Customer CRM database
- Store customer profiles, order frequency, and behavioral data for targeted marketing
- Push and SMS campaigns
- Run promotional campaigns to re-engage customers and boost sales
- Loyalty and discount features
- Offer reward programs, coupons, and incentives to grow customer loyalty
- Online payment integration
- Support secure card and mobile payments for online orders
- QR ordering and payments
- Allow customers to order and pay from tables using QR technology
- Delivery and pickup options
- Provide flexible fulfillment options including delivery, takeout, and curbside
- Real-time reporting
- Analyze sales, order volume, and customer patterns through built-in analytics
- Fraud detection controls
- Reduce chargebacks and fraudulent transactions through automated risk checks
- Multi-language support
- Serve customers in multiple languages across your ordering channels
- Unlimited order capacity
- Process unlimited online orders without commission fees per transaction
Pricing
Monthly plans
Monthly Plan
EUR 110
Countries & Languages
Interface languages
Billing currencies
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About FoodApp
FoodApp is a food ordering software from FoodApp that facilitates online food delivery services. It includes real-time order tracking, menu customization, and customer feedback options so users can manage their dining experiences effectively. The platform allows restaurants to showcase their offerings and provides customers with the ability to place orders conveniently from their devices. FoodApp also supports various payment methods for flexibility in transactions. Key capabilities: real-time order tracking menu customization customer feedback multiple payment options restaurant management Best for: restaurants and food service providers that need a comprehensive solution for managing online orders and customer interactions.
FoodApp Details
FoodApp's In-App Market Place
Does FoodApp have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Plans
Monthly plans
Monthly Plan
EUR 110
Accepted Payment Currencies
EUR (€)
Pros & Cons
- Eliminates third-party commissions by allowing restaurants to accept orders directly through branded web and mobile channels
- Strengthens brand identity with fully customized native iOS and Android customer apps
- Helps increase repeat purchases with built-in loyalty programs, discounts, and automated marketing tools
- Improves restaurant workflow using real-time notifications and instant order confirmations
- Enhances customer convenience through QR-based table ordering and digital payments
- Requires restaurants to manage their own digital ordering presence which can demand extra administrative effort
- Building branded mobile apps may involve additional onboarding and setup time
- Not ideal for large multi-location enterprises needing complex workflows and deep enterprise integrations
- Marketing features, while helpful, may require technical skill or ongoing effort to maximize effectiveness
- Features are primarily focused on restaurants, making it unsuitable for non-food businesses
FoodApp's Support Options
Email Address
info@cloudfoodapp.comContact
(040) 062-0031FoodApp's Alternatives
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MyWinPOS
MyWinPOS is a point of sale software platform from Alishell Ltd that supports food business…
