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About FoxMetrics

FoxMetrics is a customer analytics platform focused on helping teams see the full journey—from first visit through retention—without relying on sampled or surface-level dashboards. It’s positioned for data-driven businesses that want one view of each customer across touchpoints and the ability to answer practical questions like what converts, where users drop off, and what brings them back. The product emphasizes connecting website, mobile, and server-side events so analysis reflects the real flow of behavior, not just a single channel. Key capabilities: • Unified customer profiles across connected data sources Funnel and journey analysis for conversion drop-offs Retention-focused reporting for returning behavior Event tracking that can include server-side signals (as marketed) Faster onboarding compared with long BI implementations (as marketed) Best for: product and growth teams who need actionable customer journey analytics without months of setup.

FoxMetrics Details

Vendor
FoxMetrics
Year Launched
2010
Location
3423 Piedmont Road NE
Deployment
cloud
Training Options
documentation, live online
Countries Served
All Countries
Languages
English
Users
Restaurant brands looking to grow and streamline operations, Restaurant chains and franchises managing multiple locations, Marketing teams within restaurants aiming to understand customer behavior
Industries Served
Restaurant Industry: Primarily restaurants, cafes, and food chains that need detailed data analytics.
Tags
Data analytics, customer journey, loyalty programs, restaurant analytics, customer profiles, delivery tracking, mobile ordering, web ordering.

FoxMetrics's In-App Market Place

Does FoxMetrics have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

NA

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), BRL (R$), RUB (₽)

Pros & Cons

  • Unified customer data from various sources
  • Real-time analytics and insights
  • Comprehensive customer journey mapping
  • Secure data ownership
  • Easy-to-use dashboards
  • Pricing not transparent
  • Limited information on integration with non-restaurant systems
  • No detailed information about training options

FoxMetrics's Support Options

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