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FoxMetrics

by FoxMetrics · Since 2010
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ActiveAvailable globallyCloud
Quick facts
VendorFoxMetrics
Year launched2010
StatusActive
Location3423 Piedmont Road NE
Countries servedGlobal
Languages1
Integrations5+
Free tier
Free trial
Contact salesYES

About FoxMetrics

FoxMetrics is a customer analytics platform focused on helping teams see the full journey—from first visit through retention—without relying on sampled or surface-level dashboards. It’s positioned for data-driven businesses that want one view of each customer across touchpoints and the ability to answer practical questions like what converts, where users drop off, and what brings them back. The product emphasizes connecting website, mobile, and server-side events so analysis reflects the real flow of behavior, not just a single channel. Key capabilities: • Unified customer profiles across connected data sources Funnel and journey analysis for conversion drop-offs Retention-focused reporting for returning behavior Event tracking that can include server-side signals (as marketed) Faster onboarding compared with long BI implementations (as marketed) Best for: product and growth teams who need actionable customer journey analytics without months of setup.

FoxMetrics is a powerful data analytics platform tailored specifically for restaurants, helping brands unify customer data from various sources such as loyalty programs, web and mobile ordering, gift cards, and delivery services. This unification allows restaurant managers to get a full picture of their customer’s journey, providing valuable insights that drive brand growth. By integrating data across all customer touchpoints, FoxMetrics ensures that restaurants can make data-driven decisions to improve engagement and sales. The platform offers a user-friendly interface with intuitive dashboards, allowing restaurant teams to easily access and analyze customer data. One of its key functionalities is providing real-time analytics, enabling quick decision-making based on live data. With the ability to map the entire customer journey, restaurant managers can better understand customer behavior and tailor marketing efforts accordingly. Additionally, FoxMetrics guarantees 100% data ownership, ensuring businesses have complete control over their data. FoxMetrics integrates with a variety of essential restaurant systems such as web ordering platforms, mobile apps, loyalty programs, and delivery services. These integrations ensure seamless data flow, enabling restaurants to track customer interactions across different channels.

Pros & Cons

What users like
  • +Unified customer data from various sources
  • +Real-time analytics and insights
  • +Comprehensive customer journey mapping
  • +Secure data ownership
  • +Easy-to-use dashboards
What users flag
  • Pricing not transparent
  • Limited information on integration with non-restaurant systems
  • No detailed information about training options

Features

Key features

Data Unification
Combines customer data from different sources like loyalty programs, web and mobile orders, and gift cards into one unified profile.
Real-time Analytics
Provides live updates and insights on customer activity, allowing restaurants to make quick decisions.
Complete Data Ownership
Guarantees 100% ownership of data by restaurant brands, keeping data secure and accessible only to the business.
Customer Journey Mapping
Tracks the entire customer journey to provide actionable insights for improving engagement and sales.

Additional features

Loyalty Program Data Integration
Connects with existing loyalty programs to track customer preferences.
Gift Card Data Integration
Captures insights from gift card purchases and usage.
Web Ordering Integration
Syncs with web ordering platforms to analyze customer behavior and purchase history.
Mobile Ordering Integration
Gathers data from mobile orders to provide a holistic view of customer interactions.
Delivery Service Integration
Tracks delivery data, enabling restaurants to understand customer preferences and optimize the delivery process.
Dashboards & Reporting
Offers customizable dashboards and reports for easy access to data insights.
Data Security
Ensures high-level data protection and privacy for businesses.
Custom Analytics
Provides tailored analytics based on specific restaurant needs and metrics.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

Global
Countries served
1
Interface languages
10
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇧🇷BRL🇷🇺RUB

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