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Foxtag

by Foxtag · Since 2015
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Active1+ countriesCloud
Quick facts
VendorFoxtag
Year launched2015
StatusActive
LocationKattrepelsbrücke 1, Hamburg, 20095, DE
Countries served1+
Languages1
Integrations
Free tier
Free trial
Contact salesYES

About Foxtag

Foxtag is a maintenance and incident management software from Foxtag [designed for fire protection and security technology]. It provides solutions, functionalities, and industry-specific features so service companies of all sizes can effectively manage maintenance tasks. This platform is universally applicable and prepared for various maintenance jobs, making it a comprehensive package tailored for diverse service environments. Users can also benefit from the option to try the software for free before committing. Key capabilities: maintenance scheduling incident reporting industry-specific solutions cloud-based access multi-user support Best for: service companies that need comprehensive maintenance and incident management tools.

Foxtag by Foxtag is a versatile field service management (FSM) software designed to help organizations manage mobile teams, streamline operations, and enhance overall service efficiency. Its primary purpose is to connect field staff with office operations through real-time data capture, task tracking, and automated workflows. Foxtag is particularly suited for industries such as logistics, maintenance, utilities, and facilities management, where accurate tracking, timely task completion, and operational oversight are critical. Key features include job scheduling, real-time GPS tracking, mobile access for field personnel, automated reporting, and analytics tools that provide actionable insights into workforce performance and operational efficiency. The user interface of Foxtag is modern, clean, and highly intuitive. The dashboard consolidates key information such as ongoing jobs, technician locations, and performance metrics into a single, easy-to-navigate view. The drag-and-drop scheduling functionality simplifies task allocation, while the mobile app empowers field technicians to receive assignments, update task status, capture digital signatures, and upload photos directly from their smartphones or tablets. This design ensures minimal training is required and promotes quick adoption across teams of varying technical proficiency.

Pros & Cons

What users like
  • +A simple complete solution for digital maintenance and mobile service operations.
  • +Fast, clear operational planning and assignment saves travel time for technicians.
  • +Mobile documentation, digital signatures, and automatic reporting replace paper chaos.
  • +Universal applicability supports diverse trades with specialized fire protection and door functions.
  • +Includes a full package with asset management, troubleshooting, and a dedicated client portal.
What users flag
  • The strong focus on safety and maintenance may limit application in other business areas.
  • Success depends on seamless interfaces and integrations with existing customer systems.
  • Documentation and tenant confirmation require technicians and clients to use mobile devices.
  • Being a complete digital solution implies a necessary reliance on internet and cloud service stability.
  • The explicit reference to German standards suggests a possible primary regional focus.

Features

Key features

Mobile Documentation with Digital Signature
Allows technicians to efficiently document test results on-site and confirm them instantly with a digital signature, eliminating paper chaos.
Automatic Maintenance Report Generation
Professional reports, including customer and technician signatures, are created automatically, while also updating maintenance history and marking the next due date.
Universal Applicability & Specialization
The platform is a single app suitable for a wide variety of trades and plant types, offering specialized functions for fire protection, safety technology, and doors/gates.
Optimized Operational Planning
Provides a fast, clear overview of due maintenance and allows quick assignment of appointments to technicians, which helps in saving travel times.
Comprehensive Service Management Package
The complete solution includes six integrated functional areas: Asset Management, Order Management, and Troubleshooting Management, among others.

Additional features

On-site Information Access
Ensures technicians have all necessary information immediately on their mobile device.
Mobile Documentation
Enables efficient documentation of test results with a simple click, replacing paper documentation.
Digital Signature
Confirms documentation and test results with a digital signature from both the technician and the customer/tenant.
Automatic Reporting
Generates a professional maintenance report automatically after service completion.
Maintenance History & Scheduling
Updates maintenance history and automatically marks the next scheduled maintenance date.
Asset Management
A core functional area for the complete management of equipment and systems.
Order Management
A core functional area for handling and tracking service requests and work orders.
Troubleshooting Management
A core functional area dedicated to managing and resolving faults.
Client Portal
Provides a dedicated interface and online access for customers.
Interfaces/Integrations
Supports connections and data exchange with other systems.
Fire Protection Support
Offers a complete solution for maintaining safety technology, fire protection, and systems like RWA and EMA.
Door/Gate Maintenance
Includes special functions tailored for metal construction companies maintaining doors, windows, and gates.
Scanning Function
Uses QR or barcodes for recording and identifying fire extinguishers from all manufacturers.
Compliance Templates
Offers prepared templates for testing fire extinguishers (DIN 14406) and smoke detectors (DIN 14676).
Tenant Confirmation
Allows tenants to confirm smoke detector tests by signing on a smartphone or tablet.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Basic

EUR 29

Pro

EUR 59

Countries & Languages

1
Countries served
1
Interface languages
10
Billing currencies

Available in

GERMANY

Interface languages

German

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇮🇳INR🇨🇳CNY🇷🇺RUB🇧🇷BRL

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