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About FranConnect

FranConnect is a franchise and multi-location management software from FranConnect that supports business growth and operational efficiency. It combines features such as Expand Locations, Open Locations Faster, and Improve Performance so organizations can achieve better operational excellence. Trusted by nearly 1,500 multi-location brands for over 25 years, FranConnect provides insights that help franchises consistently outperform industry benchmarks by 2.1 times. The platform also includes tools for ensuring quality across locations, making it easier for businesses to maintain standards. Key capabilities: location expansion performance improvement operational excellence quality assurance faster openings Best for: franchise operators that need to manage multiple locations effectively.

FranConnect Details

Vendor
FranConnect
Year Launched
2000
Location
13865 Sunrise Valley Drive, Suite 150 Herndon, VA 20171 United States
Deployment
cloud, ios, android
Training Options
documentation, videos, live online, in person
Countries Served
All Countries.
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Chinese, Japanese, Korean, Russian, Arabic
Users
Multi-location brands, franchise businesses, executives, senior managers, location employees, franchisees, suppliers
Industries Served
QSR, Restaurants, Hospitality, Retail, Personal Services, Fitness, Home Services, Business Services, Food Manufacturing and Packaging, Other Industries
Tags
CRM, Franchise Management, Lead Management, Sales Tracking

FranConnect's In-App Market Place

Does FranConnect have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥)

Pros & Cons

  • Comprehensive Franchise Management: Streamlines operations, marketing, and development for franchise businesses.
  • Robust Reporting Capabilities: Offers customizable and essential reporting for informed decision-making.
  • Generally Easy to Navigate: Many users praise the user-friendly interface and quick access to information.
  • Occasional Navigation Issues: Some users report difficulties with navigation bar updates and occasional glitches.
  • Can Be Slow at Times: The system is sometimes reported as being slow, affecting workflow.
  • Limitations in Customization (according to some): Some users find the customization options limiting for specific business needs.
  • Certain Features Not User-Friendly (according to some): Features like email syncing with Outlook and forums are mentioned as not being intuitive.
  • Outdated Design (according to some): The interface is described as not having a modern look and feel.
  • Preview Features Not Great (according to one review): Library preview functionality is noted as lacking.

FranConnect's Support Options

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