About Franklin Parcel
Franklin Parcel is a parcel audit software that automates shipment auditing for UPS and FedEx.
Franklin Parcel is a SaaS platform designed to help businesses control their shipping costs by providing automated parcel auditing for UPS and FedEx. The service connects to a company's carrier accounts and runs in the background to continuously monitor shipments for late deliveries, billing errors, and other discrepancies eligible for refunds. It automatically files claims and ensures refunds are credited back to the user's account. A key feature is its transparent subscription model, which allows businesses to keep 100% of recovered funds, unlike traditional auditors who take a percentage. The platform includes a comprehensive analytics dashboard for visibility into spend, performance, and cost-saving opportunities. It also offers services to assist with carrier contract negotiations. Pricing is tiered based on annual shipping volume, with plans available for small businesses up to large enterprises.
Pros & Cons
- Automates the entire parcel audit and refund recovery process for UPS and FedEx.
- Users keep 100% of recovered refunds due to a flat subscription model.
- Provides a centralized dashboard for clear visibility into shipping spend and performance.
- Helps businesses analyze and negotiate better carrier contracts.
- Integrates with carrier accounts without requiring changes to existing shipping workflows.
- Core integration is limited to UPS and FedEx, with other carriers only supported for enterprise clients.
- Advanced features like contract negotiation support and API access are restricted to higher-priced tiers.
- The service is a software-based audit tool, not a full logistics or shipping execution platform.
Features
Key features
Continuously audits shipments, invoices, and carrier performance for UPS and FedEx without manual intervention.
Automatically identifies, files, and recovers eligible refunds for late deliveries, billing errors, and other service failures.
Provides a unified dashboard with visibility into parcel spend, refund recovery, service-level performance, and cost trends.
Analyzes proposed carrier agreements against historical shipment data to model financial impact and identify leverage points.
Breaks down parcel spend by carrier, service level, and cost category, and identifies zone-based pricing patterns.
Additional features
Detects discrepancies and overcharges in carrier invoices.
Monitors shipments to identify deliveries that miss carrier service guarantees.
Compares the cost and performance of different shipping methods.
Verifies that negotiated carrier discounts are applied correctly to all shipments.
Offers reporting capabilities for businesses with multiple shipping locations (on higher tiers).
Allows users to export data in CSV or PDF formats.
Supports Single Sign-On with Google and Microsoft accounts on higher tiers.
Provides API access for custom integrations on higher-tier plans.
Pricing
Monthly plans
- For shipping under $1M per year
- Full dashboard access
- Shipment analytics
- Optimization tools
- Reporting and strategy insights
- For shipping $1M-$5M per year
- Full dashboard access
- Shipment analytics
- Optimization tools
- Reporting and strategy insights
- For shipping $5M-$10M per year
- Full dashboard access
- Shipment analytics
- Optimization tools
- Reporting and strategy insights
- For shipping $10M+ per year
- Full dashboard access
- Shipment analytics
- Optimization tools
- Reporting and strategy insights
Countries & Languages
Interface languages
Billing currencies
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About Franklin Parcel
Franklin Parcel is a parcel audit software that automates shipment auditing for UPS and FedEx.
Franklin Parcel Details
Franklin Parcel's In-App Market Place
Does Franklin Parcel have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
Monthly plans
- For shipping under $1M per year
- Full dashboard access
- Shipment analytics
- Optimization tools
- Reporting and strategy insights
- For shipping $1M-$5M per year
- Full dashboard access
- Shipment analytics
- Optimization tools
- Reporting and strategy insights
- For shipping $5M-$10M per year
- Full dashboard access
- Shipment analytics
- Optimization tools
- Reporting and strategy insights
- For shipping $10M+ per year
- Full dashboard access
- Shipment analytics
- Optimization tools
- Reporting and strategy insights
Accepted Payment Currencies
USD
Pros & Cons
- Automates the entire parcel audit and refund recovery process for UPS and FedEx.
- Users keep 100% of recovered refunds due to a flat subscription model.
- Provides a centralized dashboard for clear visibility into shipping spend and performance.
- Helps businesses analyze and negotiate better carrier contracts.
- Integrates with carrier accounts without requiring changes to existing shipping workflows.
- Core integration is limited to UPS and FedEx, with other carriers only supported for enterprise clients.
- Advanced features like contract negotiation support and API access are restricted to higher-priced tiers.
- The service is a software-based audit tool, not a full logistics or shipping execution platform.
Franklin Parcel's Support Options
Email Address
ben@franklinparcel.comContact
888-271-6785Franklin Parcel's Alternatives
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