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FranklyAI

by Beca Group · Since 1920
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Active1+ countriesCloud
Quick facts
VendorBeca Group
Year launched1920
StatusActive
Location21 Pitt St, Auckland, 1010, NZ
Countries served1+
Languages10
Integrations1+
Free tier
Free trial
Contact salesYES

About FranklyAI

FranklyAI is a digital change platform from Beca Group that helps engineers and consultants improve everyday outcomes for clients and the community. It provides features such as Digital change, Thought Leadership, and Ignite the Thinking so users can effectively address industry challenges. The platform focuses on fostering modern ideas and actionable insights to drive progress in various sectors. Users can expect practical applications that lead to tangible improvements in their projects. Key capabilities: Digital change Thought Leadership modern Idea Generation Practical Application Community Engagement Best for: engineers and consultants that need to drive effective change in their projects and improve client satisfaction.

FranklyAI by Beca Group is a forward-thinking conversational AI platform designed to enable authentic, inclusive, and intelligent engagement between organizations and their audiences. At its core, the software is built to bridge communication gaps, particularly in culturally diverse or digitally underserved communities. It uses advanced natural language processing (NLP) and machine learning technologies to interpret and respond to user inputs in real time, enabling businesses, government agencies, and educational institutions to capture feedback, analyze sentiments, and make data-driven decisions. One of its standout strengths is its emphasis on equity, with the ability to converse in multiple languages—including indigenous ones like Te Reo Māori and Samoan—making it a valuable tool for community engagement. The user interface of FranklyAI is designed with simplicity and accessibility in mind. It features a clean, intuitive dashboard that guides users through conversation design and deployment without the need for deep technical knowledge. Users can quickly set up conversational modules for various applications—such as surveys, feedback forms, and community consultations—thanks to a step-by-step setup process.

Pros & Cons

What users like
  • +Reaches diverse communities via multi-lingual and natural conversational interfaces.
  • +Captures nuanced qualitative data revealing underlying sentiments and concerns.
  • +Provides immediate analysis and dynamic dashboards for timely decision-making.
  • +Adapts to various needs, languages, and project types with tailored solutions.
  • +Automates processes, potentially reducing costs and freeing up staff time.
What users flag
  • As an AI, the system's analysis could reflect biases in its training data.
  • The quality of insights relies heavily on the quality of user input.
  • May miss subtle contextual cues that a human moderator could identify.
  • Requires technical infrastructure and expertise for implementation and maintenance.
  • Handling and analysis of user conversations necessitate robust data privacy measures.

Features

Key features

Conversational Engagement
Frankly AI uses a natural language processing-powered conversational interface to engage users in what feels like natural discussions. This encourages more open and honest feedback.
Multi-lingual Support
Frankly AI can interact with communities in numerous languages, exemplified by its Samoan interface, Tala. This ensures broader inclusivity in consultations.
Real-time Insights and Analysis
The software provides dynamic dashboards that process live data alongside existing information, offering real-time insights into sentiment, views, and concerns.
Scalable Engagement Tools
Frankly offers adaptable tools suitable for various situations, languages, and interfaces, catering to the diverse needs of clients, communities, stakeholders, and projects.
Qualitative Data Capture
Frankly is designed to capture what people are really thinking, providing valuable qualitative data to support better-informed decision-making.
Customizable Solutions
Frankly is fully customizable to meet specific needs, offering options like conversational agents, data insights, virtual consultation spaces, and integrated digital asset models.
Automated Processing
Underpinned by automated processing, Frankly analyzes inputs in real-time, enabling rapid turnaround of results and detailed insights.
Communication Processing
The AI can process qualitative feedback from various sources (emails, letters, surveys, forms), identifying key trends and concerns in real-time.

Additional features

Natural Language Processing (NLP)
Powers the conversational interface, enabling natural and engaging interactions.
Sentiment Analysis
Captures a broad range of sentiment expressed in user feedback.
Trend Identification
Identifies key trends and patterns within the collected data.
Real-time Reporting
Provides insights and analysis in an easy-to-read dashboard in real-time.
User-Led Discussions
Facilitates discussions driven by the user's input and questions.
Comprehensive Feedback Collection
Designed to glean feedback effectively from the target market.
Capacity and Consistency
Never reaches capacity, never forgets to ask a question, and always records answers.
Te Reo Māori Interface
Specifically mentioned as a supported language, demonstrating a commitment to cultural inclusivity.
Dynamic Dashboards
Visual representations of real-time data and insights.
Integration with Existing Data
Can process live data alongside a user's existing information.
Virtual Consultation Space
Can create digital environments for consultations.
Integrated and Interactive Digital Asset Models
Offers the capability to incorporate and interact with digital representations.
Process Automation
Can automate and accelerate consultation and engagement processes.
Cost Reduction
Implied benefit of automation and efficiency.
Staff Time Savings
Frees up staff by automating certain tasks.
Support for Diverse Interfaces
Can function across various user interfaces.
Accessibility Focus
Aims to improve community equity by hearing from the silent majority.
Adaptability to Different Clients
Can be tailored to the specific needs of various organizations.
Adaptability to Different Communities
Can engage with diverse populations effectively.
Adaptability to Different Stakeholders
Suitable for engaging with various stakeholder groups.
Adaptability to Different Projects
Can be applied across a range of project types.
Qualitative Data Support for Decision Making
Provides rich, descriptive data to inform choices.
Identification of Previously Unknown Insights
Helps uncover new information and perspectives.
Engagement at a Deeper Level
Designed to foster more meaningful interactions with users.
Rapid Turnaround of Results
Automated processing allows for quick analysis and reporting.
Identification of Views and Concerns
Specifically highlights the ability to pinpoint opinions and worries.
Processing of Various Communication Formats
Can analyze feedback from emails, letters, customer surveys, and forms.

Pricing

Free trial
Free version
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Countries & Languages

1
Countries served
10
Interface languages
10
Billing currencies

Available in

All Countries.

Interface languages

EnglishFrenchSpanishGermanItalianPortugueseDutchRussianChineseJapanese

Billing currencies

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