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About FreshBooks

FreshBooks is a cloud-based accounting software from FreshBooks designed for small businesses. It provides features for invoicing, time tracking, receipt management, expense tracking, and credit card processing so businesses can manage their finances effectively. FreshBooks allows users to customize their use based on their specific needs and offers a free 30-day trial to explore its functionalities. The platform also supports collaboration with accountants to ensure accurate bookkeeping. Key capabilities: invoicing time tracking receipt management expense tracking credit card processing Best for: small business owners and accountants that need a comprehensive solution for managing financial tasks.

FreshBooks Details

Vendor
FreshBooks
Year Launched
2004
Location
1655 Dupont St. Suite 250 Toronto, Ontario M6P 3T1 Canada 416-780-2700
Deployment
cloud
Training Options
documentation, videos, live online
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Dutch, Brazilian Portuguese, Danish, Swedish, Norwegian, Finnish
Users
Accountants, Small Business Owners, Freelancers, Contractors, Construction Managers, Legal Professionals, Consultants, Employees, Project Managers, Administrative Assistants, Bookkeepers, Financial Analysts, Payroll Administrators.
Industries Served
Marketing & Agencies, Creatives, Construction & Trades, Consulting, IT & Technology, Legal, Business & Prof. Services
Tags
Accounting, Accounts Payable, Accounts Receivable, Billing and Invoicing, Construction Accounting, Expense Report, Financial Management, Financial Reporting, Legal Billing, Mileage Tracking, Time and Expense, Time Clock, Time Tracking, Recurring Billing, Payroll, Professional Services Automation

FreshBooks's In-App Market Place

Does FreshBooks have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), CAD ($), AUD ($), EUR (€), GBP (£)

Pros & Cons

  • • FreshBooks is praised for its user-friendly interface, making it easy for users to navigate and manage their invoices and projects efficiently. The ability to copy repetitive invoices and projects significantly saves time.
  • • Users appreciate the seamless integration between PC and mobile devices, allowing them to manage their business on the go. The mobile app is highlighted as a great tool, enabling users to send, edit, and track their business activities from their phones.
  • • Excellent customer service is frequently mentioned as a strong point of FreshBooks. Users feel supported and satisfied with the assistance provided by the FreshBooks team.
  • • The software includes features that streamline operations, such as the ability to copy repetitive tasks and projects, which contributes to increased efficiency.
  • • Limited Features on Mobile App: While the mobile app is useful, some users feel that it lacks some of the options and functionalities available on the desktop version, limiting their ability to perform certain tasks on the go.
  • • Complex Interface: Some users find the interface hard and confusing to use, particularly those without precision motor skills or who have impairments. This can make it challenging for some individuals to fully utilize the software.
  • • No Contact Merging: A significant downside is the lack of a contact merging feature. When FreshBooks connects to other platforms like HubSpot, duplicates can occur, which can be frustrating for users who need to maintain clean and organized contact lists.
  • • Missing Features: Compared to other billing and invoicing software, FreshBooks is noted to lack certain features that might be present in competitor products, which could limit its functionality for some users.

FreshBooks's Support Options

Chatbot

Available

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