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Freshpaint

by Perfalytics, Inc. · Since 2019
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ActiveAvailable globallyCloud
Quick facts
VendorPerfalytics, Inc.
Year launched2019
StatusActive
LocationHeadquarters San Francisco, CA US
Countries servedGlobal
Languages1
Integrations41+
Free tier
Free trial
Contact salesYES

About Freshpaint

Freshpaint is a data collection and management software from Perfalytics, Inc. that helps businesses gain insights from their customer data. It combines data integration, user tracking, and analytics tools so organizations can make informed decisions based on real-time information. Freshpaint simplifies the process of collecting and organizing user interactions for analysis. The platform supports integration with various data sources and enables businesses to segment their audience for targeted campaigns. Key capabilities: data integration user tracking analytics tools audience segmentation real-time reporting Best for: businesses that need to collect and analyze customer data for strategic planning.

Freshpaint by Perfalytics, Inc. is a powerful data management software designed to help businesses collect, organize, and analyze customer data efficiently. The platform serves as a centralized hub for managing customer information, including browsing behavior, purchase history, and interaction data, enabling businesses to create comprehensive customer profiles. Freshpaint integrates seamlessly with various third-party tools and platforms, consolidating data from multiple sources into one accessible system. Its real-time analytics capabilities allow businesses to track key metrics, uncover trends, and make data-driven decisions that enhance marketing campaigns, product development, and customer engagement strategies. Additionally, Freshpaint offers advanced segmentation features, allowing businesses to categorize customers based on specific criteria and deliver personalized content and offers. The user interface of Freshpaint is designed with simplicity and intuitiveness in mind, making it accessible even for users with minimal technical expertise. The clean and well-organized layout ensures smooth navigation, allowing users to quickly access essential features without unnecessary complexity. The software employs a visual tagger that simplifies event tracking, enabling users to set up customer behavioral data effortlessly.

Pros & Cons

What users like
  • +1. Freshpaint ensures HIPAA compliance by blocking sensitive data from non-compliant marketing and analytics tools.
  • +2. It allows healthcare marketers to continue using existing tools like Google Analytics and Google Ads safely by replacing unsafe tracking tech.
  • +3. The platform provides a complete view of the customer journey while protecting patient privacy through anonymous identification.
  • +4. Freshpaint minimizes compliance risks by blocking data to non-compliant tools by default and offering visibility into web trackers.
What users flag
  • 1. The reliance on a BAA means organizations need to establish a formal agreement with Freshpaint, adding an administrative step.

Features

Key features

1. BAA-Supported Platform
Freshpaint operates under a Business Associate Agreement (BAA), making it a HIPAA-compliant platform for centralizing website data collection in healthcare organizations. This ensures legal and secure handling of patient data.
2. Block Sensitive Data by Default (Safe By Default Approach)
Freshpaint automatically blocks sensitive data from being shared with non-HIPAA-compliant tools. This significantly reduces compliance risks due to human error by requiring explicit opt-in for data sharing.
3. Preserve the Visitor Journey (Complete Visitor Journey)
Despite blocking sensitive data, Freshpaint creates an anonymous identification for every visitor. This allows healthcare marketers to maintain a comprehensive view of the customer journey without compromising patient privacy.
4. Secure Server-Side Connections (Avoid High Switching Costs/Leverage Existing Tags)
Freshpaint uses secure server-side connections to ensure that popular tools like Google Analytics and Google Ads function as expected without directly accessing sensitive patient data. This allows organizations to continue using their existing marketing tech stack without significant reconfigurations.
5. Eliminate Sensitive Data Sharing to Web Analytics & Digital Advertising
Freshpaint specifically prevents the 18 HIPAA identifiers from being shared with web analytics tools like Google Analytics and advertising platforms like Facebook Ads and Google Ads. This enables healthcare organizations to leverage these tools for marketing while remaining HIPAA-compliant.

Additional features

1. BAA-Supported Platform
Freshpaint signs a Business Associate Agreement (BAA) with healthcare organizations, allowing for HIPAA-compliant centralization of website data collection.
2. Replace Unsafe Tracking Tech
Freshpaint replaces all non-compliant tracking technologies with its BAA-supported platform, ensuring patient privacy.
3. Block Sensitive Data by Default (Safe By Default Approach)
Data is blocked by default from being shared with non-HIPAA-compliant tools, mitigating compliance risks from human error.
4. Preserve the Visitor Journey (Complete Visitor Journey)
An anonymous identification is created for each visitor, enabling a complete view of the customer journey while protecting privacy.
5. Avoid High Switching Costs (Secure Server-Side Connections/Leverage Existing Tags)
Freshpaint's secure server-side connections allow existing tools like Google Analytics and Google Ads to work without requiring extensive reconfigurations or granting access to sensitive data.
6. Collect Data Using a BAA-Supported Platform
Centralizes website data collection in a HIPAA-compliant platform by signing a Business Associate Agreement.
7. Make Your Entire Tech Stack Safe By Default
Eliminates human error by defaulting to blocking data to non-HIPAA-compliant tools, requiring opt-in for sharing.
8. Eliminate Sensitive Data Sharing To Web Analytics
Prevents the 18 HIPAA identifiers from being shared with web analytics tools like Google Analytics, while still providing necessary reporting.
9. Do Digital Advertising Without Sharing PHI
Makes advertising tools like Facebook Ads and Google Ads HIPAA-compliant by ensuring no health information is shared.
10. Eliminate Surprises With Monitoring For Web Trackers
Provides visibility into web trackers installed across a website, aiding in quicker decision-making for HIPAA compliance.
11. Leverage Existing Tags To Avoid Switching Costs
Can utilize current Google Tag Manager setups to quickly restore data sharing to existing ads and analytics tools without significant time investment.
12. Improve Patient Lifetime Value
Facilitates better customer journey marketing by integrating behavioral data with other marketing tools, aiming to improve patient lifetime value.

Pricing

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Free version
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Countries & Languages

Global
Countries served
1
Interface languages
10
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇳CNY🇮🇳INR🇲🇽MXN🇷🇺RUB

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