About Frill
A customer feedback, roadmap, and announcement tool that helps teams collect feature requests, prioritize product development, and keep users informed through changelogs and widgets.
Frill is a versatile product management and customer feedback platform designed to help teams capture, organize, and announce product updates. It serves as a centralized hub where businesses can collect feature requests, build public-facing roadmaps, and maintain an active changelog. The platform is highly regarded for its clean, minimalistic UI and ease of setup, allowing teams to embed feedback widgets directly into their own web applications. Key capabilities include robust prioritization tools like the Priority Matrix, automated status notifications, and deep integration with common tools like Jira, Slack, and Intercom. Frill is particularly well-suited for startups and product-led teams that need to maintain a tight feedback loop with their users. While the core product is simple to use, it offers advanced features such as SSO, custom domains, and white-labeling for enterprise-grade requirements. Pricing is transparent and tiered based on features, with a free trial available for evaluation.
Pros & Cons
- Clean and elegant UI/UX that is easy for both admins and end-users to navigate.
- Seamless integration with popular tools like Jira, Slack, and Intercom.
- Highly customizable widgets that can be embedded directly into existing web applications.
- Automated email notifications keep customers engaged throughout the product development lifecycle.
- Flexible prioritization tools help teams focus on high-impact features.
- Advanced features like white-labeling and private boards require higher-tier add-ons or plans.
- Some advanced integrations are gated behind higher pricing tiers.
- The platform is primarily focused on web-based feedback, which may limit use cases for purely offline or non-web products.
Features
Key features
Collect and organize customer feature requests in a centralized, public or private board.
Turn customer ideas into a visual roadmap to communicate upcoming features and progress.
Integrate directly with your platform for a seamless user experience.
Visualize and score ideas based on business impact to identify quick wins and major projects.
Send targeted announcements to specific user segments to improve engagement.
Additional features
Let users vote, comment, and suggest new ideas to gauge demand.
Keep customers informed via automated emails when ideas they follow are updated.
Update the interface with your own brand colors and logos.
Translate the interface into any language to support global users.
Intelligently suggest similar ideas to customers to keep boards clean.
Use discrete popups to gain attention for important feature releases.
Vet new ideas and users before they appear on your public board.
Build custom applications to collect feedback and publish roadmaps.
Foster community interaction with low-touch reactions on ideas and comments.
Keep bug reports private while maintaining a public feedback board.
Pricing
Monthly plans
- Unlimited Ideas
- Unlimited Surveys
- White Labeling Included
Countries & Languages
Interface languages
Billing currencies
No reviews yet
Be the first to drop a review
Alternatives to Frill
Branper
Branper is a platform from Branper that supports collaborative project management. It combines task tracking,…
Widebot
Widebot is a chatbot software from Widebot designed for automating customer communication. It includes features…
.jpeg){kind=small}
ToumAI
ToumAI is an AI-driven content creation platform from ToumAI designed for generating written content. It…
Platform One
Platform One is a cloud-based software platform from Platform One that focuses on providing digital…
Spot something wrong or outdated?
Suggest a correction — a reviewer verifies every change.
About Frill
A customer feedback, roadmap, and announcement tool that helps teams collect feature requests, prioritize product development, and keep users informed through changelogs and widgets.
Frill Details
Frill's In-App Market Place
Does Frill have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
7
Mini Apps
Jira: Integration with Jira for project management and issue tracking.
Trello: Integration with Trello for project management and collaboration.
Asana: Integration with Asana for task management and team collaboration.
Slack: Integration with Slack for team communication and file sharing.
Google Drive: Integration with Google Drive for document storage and sharing.
GitHub: Integration with GitHub for code management and version control.
Dropbox: Integration with Dropbox for file storage and sharing.
Pricing Options
Plans
Monthly plans
- Unlimited Ideas
- Unlimited Surveys
- White Labeling Included
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CNY (¥), INR (₹), MXN ($), CHF (Fr), SGD ($), HKD ($), KRW (₩), BRL (R$), SEK (kr), NZD ($), RUB (₽), ZAR (R), TRY (₺), AED (د.إ)
Pros & Cons
- Clean and elegant UI/UX that is easy for both admins and end-users to navigate.
- Seamless integration with popular tools like Jira, Slack, and Intercom.
- Highly customizable widgets that can be embedded directly into existing web applications.
- Automated email notifications keep customers engaged throughout the product development lifecycle.
- Flexible prioritization tools help teams focus on high-impact features.
- Advanced features like white-labeling and private boards require higher-tier add-ons or plans.
- Some advanced integrations are gated behind higher pricing tiers.
- The platform is primarily focused on web-based feedback, which may limit use cases for purely offline or non-web products.
Frill's Support Options
Email Address
support@fenwick.comContact
1-800-123-4567Documentation
https://fenwick.com/documentationCommunity Forums
https://forum.fenwick.comFrill's Alternatives
Branper
Branper is a platform from Branper that supports collaborative project management. It combines task tracking,…
Widebot
Widebot is a chatbot software from Widebot designed for automating customer communication. It includes features…
ToumAI
ToumAI is an AI-driven content creation platform from ToumAI designed for generating written content. It…
Platform One
Platform One is a cloud-based software platform from Platform One that focuses on providing digital…
.jpeg&w=96&q=75){kind=small}
