Front Office logo

Front Office

by Northern Trust Corporation · Since 1889
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ActiveAvailable globally
Quick facts
VendorNorthern Trust Corporation
Year launched1889
StatusActive
Location2398 East Camelback Road Suite 1100 Phoenix, Arizona 85016
Countries servedGlobal
Languages6
Integrations2+
Free tierN/A
Free trialN/A
Contact salesN/A

About Front Office

Front Office is a front office management platform from Front Office Solutions [designed to manage customer interactions]. It provides tools for scheduling, communication management, and analytics so businesses can effectively engage with customers. The platform allows teams to track interactions, manage appointments, and analyze performance metrics for improved decision-making. Users can customize workflows and integrate with existing CRM systems for a cohesive view of customer data. Key capabilities: scheduling management communication tracking performance analytics workflow customization CRM integration Best for: businesses that need to manage customer relationships and improve front office operations.

Front Office Solutions by Northern Trust is a holistic, cloud-based digital and service platform built to support sophisticated institutional investors managing complex, multi-asset class portfolios. Designed for front, middle, and back-office alignment, the software enables asset owners to focus on portfolio strategy rather than fragmented data management. It delivers integrated data aggregation, advanced analytics, and collaboration tools that support asset allocation, manager selection, and direct investing. The platform is purpose-built for portfolios with significant exposure to alternative assets, offering deep transparency, customizable workflows, and scalable functionality. Through an open-architecture approach, Front Office Solutions integrates fit-for-purpose data, technology, and expert advisory services to reduce operational risk and improve decision-making quality. Its cloud-native infrastructure supports flexibility, security, and global access, including mobile capabilities. By combining high-tech analytics with high-touch service and consultation, the platform empowers investment teams to derive clearer insights, improve liquidity oversight, and respond proactively to market volatility. Front Office Solutions ultimately provides institutional investors with a unified environment to manage investment data health, enhance governance, and drive better long-term investment outcomes across increasingly complex portfolios.

Pros & Cons

Pros
  • Unified platform improves decision-making across complex institutional investment portfolios globally today
  • Strong alternative asset support enhances transparency and private market data control
  • Cloud-based design ensures scalability, security, and global team accessibility
  • Integrated analytics improve portfolio insights and risk management capabilities
  • Combines technology with expert advisory and operational support services
Cons
  • Primarily designed for institutional investors, unsuitable for retail use cases
  • Implementation may require significant onboarding and data migration efforts
  • Advanced functionality can demand extensive training for investment teams
  • Customization complexity may extend deployment timelines for large organizations
  • Pricing structure may be prohibitive for smaller asset management firms

Features

Key features

Unified Investment Platform

Centralizes front, middle, and back-office portfolio management

Multi-Asset Class Support

Handles liquid and alternative assets within one system

Advanced Portfolio Analytics

Delivers deep insights for allocation and risk analysis

Cloud-Based Architecture

Enables scalability, security, and global accessibility

Open Architecture Integration

Supports interoperability with external systems and data sources

Collaboration Tools

Enhances teamwork across investment and operations teams

Expert Advisory Services

Combines technology with consultation and specialist support

Additional features

Data Integration

Aggregates structured and unstructured investment data

Portfolio Evaluation

Supports performance, risk, and exposure analysis

Alternative Asset Digitization

Manages private markets and complex investments

Liquidity Management Tools

Improves forecasting and liquidity oversight

Customizable Workflows

Adapts to institutional investment processes

Mobile Access

Enables secure portfolio access on mobile devices

Machine Learning Modules

Enhances research and asset owner insights

Transparency Reporting

Provides holistic views across asset classes

Operational Risk Mitigation

Reduces errors through centralized data controls

Service and Support Model

Offers ongoing consultation and operational assistance

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

Global
Countries served
6
Interface languages
12
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortuguese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇳CNY🇨🇭CHF🇸🇪SEK🇳🇿NZD🇰🇷KRW🇭🇰HKD

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