Front Office logo

Front Office

by Northern Trust Corporation · Since 1889
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ActiveAvailable globally
Quick facts
VendorNorthern Trust Corporation
Year launched1889
StatusActive
Location2398 East Camelback Road Suite 1100 Phoenix, Arizona 85016
Countries servedGlobal
Languages6
Integrations2+
Free tier
Free trial
Contact sales

About Front Office

Front Office is a front office management platform from Front Office Solutions [designed to manage customer interactions]. It provides tools for scheduling, communication management, and analytics so businesses can effectively engage with customers. The platform allows teams to track interactions, manage appointments, and analyze performance metrics for improved decision-making. Users can customize workflows and integrate with existing CRM systems for a cohesive view of customer data. Key capabilities: scheduling management communication tracking performance analytics workflow customization CRM integration Best for: businesses that need to manage customer relationships and improve front office operations.

Front Office Solutions by Northern Trust is a holistic, cloud-based digital and service platform built to support sophisticated institutional investors managing complex, multi-asset class portfolios. Designed for front, middle, and back-office alignment, the software enables asset owners to focus on portfolio strategy rather than fragmented data management. It delivers integrated data aggregation, advanced analytics, and collaboration tools that support asset allocation, manager selection, and direct investing. The platform is purpose-built for portfolios with significant exposure to alternative assets, offering deep transparency, customizable workflows, and scalable functionality. Through an open-architecture approach, Front Office Solutions integrates fit-for-purpose data, technology, and expert advisory services to reduce operational risk and improve decision-making quality. Its cloud-native infrastructure supports flexibility, security, and global access, including mobile capabilities. By combining high-tech analytics with high-touch service and consultation, the platform empowers investment teams to derive clearer insights, improve liquidity oversight, and respond proactively to market volatility. Front Office Solutions ultimately provides institutional investors with a unified environment to manage investment data health, enhance governance, and drive better long-term investment outcomes across increasingly complex portfolios.

Pros & Cons

What users like
  • +Unified platform improves decision-making across complex institutional investment portfolios globally today
  • +Strong alternative asset support enhances transparency and private market data control
  • +Cloud-based design ensures scalability, security, and global team accessibility
  • +Integrated analytics improve portfolio insights and risk management capabilities
  • +Combines technology with expert advisory and operational support services
What users flag
  • Primarily designed for institutional investors, unsuitable for retail use cases
  • Implementation may require significant onboarding and data migration efforts
  • Advanced functionality can demand extensive training for investment teams
  • Customization complexity may extend deployment timelines for large organizations
  • Pricing structure may be prohibitive for smaller asset management firms

Features

Key features

Unified Investment Platform
Centralizes front, middle, and back-office portfolio management
Multi-Asset Class Support
Handles liquid and alternative assets within one system
Advanced Portfolio Analytics
Delivers deep insights for allocation and risk analysis
Cloud-Based Architecture
Enables scalability, security, and global accessibility
Open Architecture Integration
Supports interoperability with external systems and data sources
Collaboration Tools
Enhances teamwork across investment and operations teams
Expert Advisory Services
Combines technology with consultation and specialist support

Additional features

Data Integration
Aggregates structured and unstructured investment data
Portfolio Evaluation
Supports performance, risk, and exposure analysis
Alternative Asset Digitization
Manages private markets and complex investments
Liquidity Management Tools
Improves forecasting and liquidity oversight
Customizable Workflows
Adapts to institutional investment processes
Mobile Access
Enables secure portfolio access on mobile devices
Machine Learning Modules
Enhances research and asset owner insights
Transparency Reporting
Provides holistic views across asset classes
Operational Risk Mitigation
Reduces errors through centralized data controls
Service and Support Model
Offers ongoing consultation and operational assistance

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
6
Interface languages
12
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortuguese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇳CNY🇨🇭CHF🇸🇪SEK🇳🇿NZD🇰🇷KRW🇭🇰HKD

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