About Mews
Frontdesk Anywhere is a property management system (PMS) software from Frontdesk Anywhere that provides comprehensive solutions for the hospitality industry. It combines a user-friendly booking engine, reliable customer stories, and advanced capabilities to help simplify hotel operations. With its integration into the Mews family, Frontdesk Anywhere offers improved support and resources to its users. The platform is designed to cater to various hospitality needs, making it easier for properties to manage reservations and customer relations effectively. Key capabilities: booking engine customer stories Mews PMS platform capabilities Best for: hotel managers and operators that need efficient property management solutions.
Mews is a modern property management system (PMS) that stands out for its focus on flexibility, efficiency, and a guest-centric approach to hospitality. Following its acquisition of Frontdesk Anywhere in January 2024, Mews has positioned itself as a comprehensive solution for hotels, hostels, serviced apartments, and hybrid properties, offering tools that streamline both front desk operations and the overall guest experience. Its software integrates hotel reservation management, housekeeping, booking engines, virtual concierge services, and hotel POS systems, providing an all-in-one platform for property managers and staff. One of Mews’ key strengths is its commitment to smooth migration from Frontdesk Anywhere, including free setup and data migration for those switching before September 2025. The platform also emphasizes cutting-edge technology and excellent customer support, ensuring that users can efficiently manage reservations, payments, and guest communications without unnecessary complexity. Additionally, Mews has earned recognition in the hotel tech industry, including awards for Best Property Management System and Best Hotel Restaurant POS System, as well as certifications such as ISO 27001, SOC2, and PCI DSS, demonstrating a strong commitment to security and compliance.
Pros & Cons
- +Great with online reservations and payment processing options for faster guest check-ins.
- +Simple, intuitive interface that reduces training time and makes operations easy for staff.
- +Provides detailed reports and analytics to monitor occupancy, revenue, and performance trends.
- +Cloud-based system allows access from mobile devices, tablets, or desktops anytime.
- +Highly responsive customer support with immediate assistance for operational issues.
- −Set up can be cumbersome initially due to needing guidance on configuration steps.
- −Some features have a learning curve, especially for first-time users of property management software.
- −Reports can be overly complex, making it difficult to quickly find specific information needed.
- −Admin section lacks multi-language support for non-English speaking staff members.
- −Occasional delays in loading data for rooms that have been in the system for months.
Features
Key features
- Hotel reservation software
- Manage room bookings and availability efficiently
- Housekeeping software
- Organize and track housekeeping tasks in real-time
- Hotel front desk software
- Streamline check-in, check-out, and guest management
- Guest experience software
- Enhance guest interactions and satisfaction
- Booking engine
- Enable direct online bookings through the property’s website
- Virtual concierge
- Provide automated guest services and recommendations
- Hotel payment processing
- Securely handle guest payments and transactions
- Hotel POS system
- Manage restaurant and retail transactions within the property
Additional features
- Property management system
- Centralized platform for all property operations
- Customer Recognition Program
- Track and reward loyal guests
- Industry Advisory Board
- Access expert guidance for hospitality operations
- Marketplace
- Connect with third-party apps and services to enhance operations
- Mews Ventures
- Support for innovative hospitality startups and integrations
- Research
- Access industry insights and data to inform business decisions
- Webinars
- Participate in educational sessions and product demos
- Events
- Attend industry networking and knowledge-sharing events
- Blog
- Read updates, trends, and tips from the Mews team
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Mews
Frontdesk Anywhere is a property management system (PMS) software from Frontdesk Anywhere that provides comprehensive solutions for the hospitality industry. It combines a user-friendly booking engine, reliable customer stories, and advanced capabilities to help simplify hotel operations. With its integration into the Mews family, Frontdesk Anywhere offers improved support and resources to its users. The platform is designed to cater to various hospitality needs, making it easier for properties to manage reservations and customer relations effectively. Key capabilities: booking engine customer stories Mews PMS platform capabilities Best for: hotel managers and operators that need efficient property management solutions.
Mews Details
Mews's In-App Market Place
Does Mews have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CNY (¥), INR (₹), AED (د.إ), CHF (CHF), HKD (HK$)
Pros & Cons
- Great with online reservations and payment processing options for faster guest check-ins.
- Simple, intuitive interface that reduces training time and makes operations easy for staff.
- Provides detailed reports and analytics to monitor occupancy, revenue, and performance trends.
- Cloud-based system allows access from mobile devices, tablets, or desktops anytime.
- Highly responsive customer support with immediate assistance for operational issues.
- Set up can be cumbersome initially due to needing guidance on configuration steps.
- Some features have a learning curve, especially for first-time users of property management software.
- Reports can be overly complex, making it difficult to quickly find specific information needed.
- Admin section lacks multi-language support for non-English speaking staff members.
- Occasional delays in loading data for rooms that have been in the system for months.
Mews's Support Options
Email Address
support@frontdeskanywhere.comContact
1-800-204-7412Documentation
https://support.frontdeskanywhere.com/hc/en-usCommunity Forums
https://community.frontdeskanywhere.com/Mews's Alternatives
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