About Garage360
Garage360 is a professional automotive repair shop software from Garage360 that manages service tickets, inventory, customers, and billing. It provides tools for tracking repair orders, managing stock levels, and handling customer communications so automotive shops can improve organizational efficiency. Trusted by over 7,000 auto shops, Garage360 includes a user-friendly interface and a comprehensive dashboard for real-time insights into shop performance. Additionally, the software supports reporting, scheduling, and invoicing features, making it suitable for shops of all sizes. Key capabilities: service ticket management inventory tracking customer management billing solutions reporting tools Best for: automotive repair shops that need an integrated solution for operations management.
Garage360 is a comprehensive cloud-based management platform that modernizes automotive repair operations by consolidating work orders, estimates, invoicing, and customer communications into a single streamlined system. Its digital vehicle inspection (DVI) feature allows technicians to capture photos and videos of faulty parts and share them with customers instantly, improving transparency and accelerating approval rates. The platform integrates text-to-pay functionality, enabling clients to authorize and pay for services directly from their phones, which reduces front-desk bottlenecks and improves cash flow. Garage360 also incorporates AI-powered insights that highlight maintenance opportunities and flag declining profit margins, while pre-configured "canned jobs" simplify repetitive service workflows. The interface is clean, grid-based, and low-friction, featuring a drag-and-drop scheduler that helps shops balance technician workloads efficiently. Performance-wise, the platform operates on a highly reliable cloud infrastructure with 99.9% uptime and handles large service histories for thousands of vehicles with minimal latency. It integrates seamlessly with accounting systems like QuickBooks and Xero, parts suppliers through PartsTech, and is fully accessible via modern web browsers and mobile apps on iOS and Android.
Pros & Cons
- Offers superior DVI features that inspire immediate customer trust and strengthen brand credibility.
- Provides seamless text-to-pay integration, streamlining transactions and improving overall cash flow efficiency.
- Delivers robust multi-location management, simplifying operations for businesses that are expanding or franchising.
- Provides excellent 24/7 customer support, ensuring assistance is always available whenever issues arise.
- May be overwhelming for very small, single-bay "hobbyist" shops.
- Requires a stable internet connection for the technician app to sync photos.
Features
Key features
Enables technicians to capture photos and videos of vehicle issues to send directly to customers for faster, trust-based approvals.
Streamlines the collection of payments by sending secure, mobile-friendly links that allow customers to pay via card, Apple Pay, or Google Pay.
Analyzes live shop data to provide intelligent recommendations for boosting productivity, revenue, and customer retention.
Standardizes pricing, services, and reporting across multiple shop locations while maintaining tight site-level permissions.
Speeds up the estimating process by bundling parts and labor into reusable templates that ensure consistent profit margins.
Provides a dedicated mobile app for techs to clock-in/out, follow service checklists, and attach media without leaving the bay.
Additional features
Allows for the creation of professional estimates that convert to work orders with a single click, including digital signature storage.
Replaces paper forms with media-rich inspection reports featuring severity tags and technician notes for customer clarity.
Handles everything from professional invoice generation to accepting online payments, Apple/Google Pay, and deposits for special orders.
Simplifies calendar management by allowing staff to assign bays and technicians via an intuitive visual interface.
Sends SMS and email confirmations and reminders to customers to reduce no-shows and facilitate easy rescheduling.
Tracks supplier data, stock levels, and pricing rules with min/max alerts to prevent stockouts of critical parts.
Provides live tracking of revenue, technician efficiency, average repair order (ARO), and gross profit on parts and labor.
A focused workspace for techs to manage assigned jobs, follow road test logs, and record quality-control checklists.
Rolls up site performance into a single dashboard while standardizing inventory and service protocols across the chain.
Uses artificial intelligence to highlight business trends and identify untapped revenue opportunities within existing shop data.
Maintains complete digital records of customer contact details, vehicle history, and previous communication logs.
Syncs financial data and invoices directly with popular accounting software to eliminate double-entry bookkeeping.
Connects the shop management system directly with parts suppliers for real-time parts lookup and ordering.
Pricing
Monthly plans
Countries & Languages
Interface languages
Billing currencies
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About Garage360
Garage360 is a professional automotive repair shop software from Garage360 that manages service tickets, inventory, customers, and billing. It provides tools for tracking repair orders, managing stock levels, and handling customer communications so automotive shops can improve organizational efficiency. Trusted by over 7,000 auto shops, Garage360 includes a user-friendly interface and a comprehensive dashboard for real-time insights into shop performance. Additionally, the software supports reporting, scheduling, and invoicing features, making it suitable for shops of all sizes. Key capabilities: service ticket management inventory tracking customer management billing solutions reporting tools Best for: automotive repair shops that need an integrated solution for operations management.
Garage360 Details
Garage360's In-App Market Place
Does Garage360 have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
No
Pricing Options
Plans
Monthly plans
Accepted Payment Currencies
USD ($)
Pros & Cons
- Offers superior DVI features that inspire immediate customer trust and strengthen brand credibility.
- Provides seamless text-to-pay integration, streamlining transactions and improving overall cash flow efficiency.
- Delivers robust multi-location management, simplifying operations for businesses that are expanding or franchising.
- Provides excellent 24/7 customer support, ensuring assistance is always available whenever issues arise.
- May be overwhelming for very small, single-bay "hobbyist" shops.
- Requires a stable internet connection for the technician app to sync photos.
Garage360's Support Options
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