About Geomant Wallboard
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Geomant Wallboard is a comprehensive dashboard and gamification software designed to enhance user engagement and productivity in call center environments. With its standout features such as real-time monitoring, customizable dashboards, and performance tracking tools, Geomant Wallboard offers a user-friendly interface that is both intuitive and visually appealing. The user interface of Geomant Wallboard is sleek and easy to navigate, allowing users to quickly access key metrics and performance data. The customizable dashboards enable users to tailor the display to their specific needs, providing real-time insights into call center operations. The unique design elements, such as dynamic graphs and interactive widgets, enhance the overall user experience and make data interpretation more accessible. One of the core functionalities that set Geomant Wallboard apart from its competitors is its gamification features, which allow managers to create incentive programs and motivate agents to reach performance goals. This innovative aspect not only boosts employee morale but also drives overall productivity and efficiency within the call center.
Pros & Cons
- +Highly customizable real-time dashboards to match diverse contact center needs
- +Wide range of integrations with CRM, telephony, BI, and productivity tools
- +Centralized content control for wallboards and digital signage
- +Effective alerting system for performance deviations
- +Supports hybrid and remote teams with flexible deployment options
- −No public pricing – Requires consultation, may be less accessible for smaller businesses
- −Cloud-only deployment – No on-premise hosting option
- −Complex feature set – Learning curve may be steep for new users
- −Limited public user feedback – Fewer peer reviews available
- −Dependency on proprietary middleware (e.g., LightLink) can increase integration complexity
Features
Key features
- Real-Time Customization – Monitor live KPIs filtered by team, geography, or line of business.
- Integrated Data Sources – Connects with systems like Avaya, Cisco, Genesys, Salesforce, ServiceNow, Five9, Outlook, PowerBI, and RSS feeds.
- Threshold Monitoring & Alerts – Set performance limits and receive visual or audio alerts when thresholds are breached.
- Digital Signage & Content Management – Supports dashboards, multimedia playlists, and branded templates for wall-mounted displays.
- Agent-Desktop Wallboard – Interactive desktop version for agents showing live KPIs, messages, and alerts.
Additional features
- Customizable Dashboard Creation – Drag-and-drop builder with templates and brand elements
- Real-Time & Historical Data – Combine current performance metrics with past trends
- Activity Dashboards & Tracking – Monitor agent performance and workflow progress
- Alerts/Notifications – Includes pop-ups, banners, audio cues, and visual color changes
- Audit Trail – Log of user actions and system changes for compliance
- Content Scheduling & Playlists – Schedule media, messages, and dashboards in timed rotations
- Widgets & Multimedia Support – Embed tools like PowerBI, Google Docs, videos, surveys, and games
- Role-Based Access Control – Manage user permissions and administrator controls
- Multi-Location & Multi-Screen Deployment – Deploy dashboards across offices, remote setups, and wallboards
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Geomant Wallboard
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Geomant Wallboard Details
Geomant Wallboard's In-App Market Place
Does Geomant Wallboard have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
Usd ($), Eur (€), Gbp (£), Aud (A$), Cad (C$), Jpy (¥), Chf (Fr), Inr (₹)
Pros & Cons
- Highly customizable real-time dashboards to match diverse contact center needs
- Wide range of integrations with CRM, telephony, BI, and productivity tools
- Centralized content control for wallboards and digital signage
- Effective alerting system for performance deviations
- Supports hybrid and remote teams with flexible deployment options
- No public pricing – Requires consultation, may be less accessible for smaller businesses
- Cloud-only deployment – No on-premise hosting option
- Complex feature set – Learning curve may be steep for new users
- Limited public user feedback – Fewer peer reviews available
- Dependency on proprietary middleware (e.g., LightLink) can increase integration complexity
Geomant Wallboard's Support Options
Email Address
product@geomant.comContact
+441789387900Geomant Wallboard's Alternatives
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