About Get Well
Get Well is a digital whole health platform from Apple designed to revolutionize patient engagement using AI-driven digital tools and smart room technology. It provides patient activation, population health management, and point of care engagement to support improved clinical, financial, and operational outcomes. With over 25 years of proven value, Get Well addresses the entire patient journey and facilitates smooth transitions of care. The platform enables healthcare organizations to foster proactive patient involvement and effective communication. Key capabilities: patient activation population health management point of care engagement transitions of care AI-driven tools Best for: healthcare providers that need to improve patient engagement and care continuity.
GET WELL BY APPLE is positioned as a hospital management software aimed at improving patient engagement, care coordination, and operational efficiency within healthcare organizations. Its primary purpose is to support hospitals and care providers in managing patient journeys from admission through discharge and follow-up. Key features typically associated with the platform include patient communication tools, care pathway management, scheduling support, content delivery for patient education, and analytics to track engagement and outcomes. Functionality within GET WELL focuses heavily on patient-centered workflows. The software supports digital care plans, automated reminders, educational content delivery, and communication between patients and care teams. Innovative elements include personalized patient experiences and data-driven insights that help hospitals improve satisfaction and outcomes. These features distinguish it from more traditional hospital management systems that focus mainly on billing or record-keeping. Performance and reliability are strong, with the system designed to handle large volumes of patient interactions and data without noticeable delays. Data processing and content delivery are efficient, supporting continuous access across departments and patient devices.
Pros & Cons
- +The system really excels at keeping patients connected to their doctors long after they’ve left the hospital.
- +Clinicians get a lot of their time back because the AI handles routine questions and basic patient education.
- +It looks and feels like a modern consumer app, which makes patients actually want to use it.
- +Having everything integrated directly into the EHR means staff don't have to constantly jump between different screens.
- +The focus on the entire "360" journey helps prevent patients from falling through the cracks during recovery.
- −Getting such a massive, integrated system up and running can be a pretty heavy lift for IT departments.
- −Smaller clinics might find the enterprise-level features and pricing a bit overkill for their specific needs.
- −If the hospital’s internal tech team wants to fix things themselves, they might find the vendor's support a bit restrictive.
- −Keeping all the educational content fresh and exciting enough to keep patients coming back can be a challenge.
- −Patients who aren't tech-savvy might still prefer a phone call over using a digital assistant like Opal.
Features
Key features
- Get Well 360
- The Next Generation Digital Patient Engagement Solution: This core platform revolutionizes the healthcare journey by providing continuous support at the point of care, in the community, and beyond.
- Opal AI-Powered On-Demand Assistant
- An advanced conversational tool that handles patient requests, provides immediate information, and automates navigation to reduce the administrative burden on care teams.
- Hospital Journey Manager
- A specialized tool that delivers end-to-end patient support starting from the moment of admission all the way through discharge and recovery at home.
- SmartRoom Technology
- An integrated inpatient solution that transforms hospital rooms into interactive environments where patients can access education, order meals, and control their environment via digital screens.
- Population Health Management
- These tech-enabled programs focus on advancing community health and managing member populations for health plans through proactive engagement.
- Deep EHR & Partner Integration
- The platform maintains over 20 unique EHR integrations and 500+ partner integrations to ensure seamless data flow and clinical workflow efficiency.
Additional features
- Navigation
- Guided support that helps patients find the right care settings and move smoothly through complex medical transitions.
- Screening
- Proactive tools for identifying health risks and social determinants of health (SDOH) to better tailor patient care plans.
- Patient Engagement Solutions
- A suite of high-tech tools designed to improve patient satisfaction and long-term loyalty across the entire care continuum.
- Health Equity Initiatives
- Programs specifically designed to bridge care gaps and provide accessible healthcare resources to vulnerable or underserved populations.
- Point of Care Engagement
- Direct interaction tools for patients while they are physically in a medical facility, ranging from bedside tablets to digital whiteboards.
- Emergency Department (ED) Interactive Experience
- Specialized digital workflows and information displays meant to reduce patient anxiety and streamline communication in high-stress ED environments.
- Transitions of Care
- Automated support and check-ins that ensure patients have the necessary resources and follow-up instructions when moving from the hospital to home.
- Government Healthcare Support
- FedRAMP-certified solutions specifically built to meet the high security and integration standards required for Federal and Veteran Affairs care.
- Pediatric Hospital Solutions
- Child-friendly interfaces and entertainment options that reduce anxiety for young patients and their caregivers.
- Real-Time Feedback & Rounding
- Digital tools that allow staff to collect patient satisfaction data instantly and address concerns before the patient is discharged.
- Unmatched Security Compliance
- The platform holds HITRUST, SOC 2, and FedRAMP-Moderate Level certifications to guarantee the highest level of data protection.
Pricing
Countries & Languages
Interface languages
Billing currencies
No reviews yet
Be the first to drop a review
Alternatives to Get Well
Candidate Direct Marketplace
Candidate Direct Marketplace is a recruitment software from CareerBuilder that helps employers connect with potential…
.png){kind=small}
Hospital IS
Hospital IS is a healthcare management software from Eyone Medical designed to improve appointment management.…
Heckercare
HeckerCare is a healthcare management platform from Heckerbella Limited that supports efficient healthcare operations. It…
HealthStation HMIS
HealthStation HMIS is a health management information system software from HealthStation Ltd that supports healthcare…
About Get Well
Get Well is a digital whole health platform from Apple designed to revolutionize patient engagement using AI-driven digital tools and smart room technology. It provides patient activation, population health management, and point of care engagement to support improved clinical, financial, and operational outcomes. With over 25 years of proven value, Get Well addresses the entire patient journey and facilitates smooth transitions of care. The platform enables healthcare organizations to foster proactive patient involvement and effective communication. Key capabilities: patient activation population health management point of care engagement transitions of care AI-driven tools Best for: healthcare providers that need to improve patient engagement and care continuity.
Get Well Details
Get Well's In-App Market Place
Does Get Well have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), RUB (₽), BRL (R$), MXN (Mex$), KRW (₩), TRY (₺)
Pros & Cons
- The system really excels at keeping patients connected to their doctors long after they’ve left the hospital.
- Clinicians get a lot of their time back because the AI handles routine questions and basic patient education.
- It looks and feels like a modern consumer app, which makes patients actually want to use it.
- Having everything integrated directly into the EHR means staff don't have to constantly jump between different screens.
- The focus on the entire "360" journey helps prevent patients from falling through the cracks during recovery.
- Getting such a massive, integrated system up and running can be a pretty heavy lift for IT departments.
- Smaller clinics might find the enterprise-level features and pricing a bit overkill for their specific needs.
- If the hospital’s internal tech team wants to fix things themselves, they might find the vendor's support a bit restrictive.
- Keeping all the educational content fresh and exciting enough to keep patients coming back can be a challenge.
- Patients who aren't tech-savvy might still prefer a phone call over using a digital assistant like Opal.
Get Well's Support Options
Email Address
apple-support@apple.comDocumentation
https://support.apple.com/hospital-management/docsCommunity Forums
https://discussions.apple.com/community/hospital-managementChatbot
AvailableGet Well's Alternatives
Candidate Direct Marketplace
Candidate Direct Marketplace is a recruitment software from CareerBuilder that helps employers connect with potential…
Hospital IS
Hospital IS is a healthcare management software from Eyone Medical designed to improve appointment management.…
Heckercare
HeckerCare is a healthcare management platform from Heckerbella Limited that supports efficient healthcare operations. It…
HealthStation HMIS
HealthStation HMIS is a health management information system software from HealthStation Ltd that supports healthcare…
.png&w=96&q=75){kind=small}
