About GiftRocker
GiftRocker is a gift management platform from GiftRocker that provides solutions for organizing and managing gifts. It includes features such as Facebook integration, Instagram integration, a detailed "how it works" section, shopkeepers FAQs, and a contact us page for customer inquiries. This combination enables users to easily navigate gift-giving options and access support when needed. Additionally, the platform helps users keep track of gifts across social media and provides valuable information for shopkeepers. Key capabilities: Facebook integration Instagram integration How it works section Shopkeepers FAQs Contact us page Best for: individuals and shopkeepers that need assistance with gift management and customer interaction.
GiftRocker is a dynamic e-commerce platform that serves as a comprehensive solution for small and medium-sized businesses, referred to as "shopkeepers," to sell a variety of products and services. Its primary purpose is to simplify and revolutionize gifting by allowing merchants to sell digital or physical gift cards, fixed-price "experiences," and event tickets online, in-store, and through social media. A standout feature is its focus on a seamless customer experience, with online purchases delivered via email or text and the option for recipients to add them directly to their digital wallets, such as Apple Passbook. The platform’s user interface is designed to be highly intuitive, ensuring that businesses can quickly set up their branded online ordering pages without requiring extensive technical knowledge. This ease of use extends to its mobile functionality, enabling shopkeepers to manage sales and promotions from an iPhone or iPad, whether they are behind the counter or on the floor.
Pros & Cons
- Easy branded digital and optional physical gift card distribution for merchants.
- Unified platform that supports gift cards, events, experiences, promotions and mobile redemption.
- Mobile-first tools including a Shopkeeper iOS app for tableside sales and QR redemption.
- POS and payment integrations (Toast, Heartland Gift family, Stripe) to streamline acceptance and settlement.
- Subscription pricing with low startup friction (Stripe-based signup, quick onboarding).
- Detailed company metadata (headquarters address, founding year, company size) not published on the official site or Apollo/LinkedIn via allowed sources.
- No visible live chat or community forum on the official site for instant self-service support.
- Physical card production and higher-volume event pricing incur separate costs/add-ons.
- Some POS integrations require third-party Heartland setup (additional forms/authorization).
- Certain high-volume or custom integrations/pricing require contacting sales (not self-serve).
Features
Key features
Branded ordering pages send gift cards via email, text, or add to Apple/Android Wallet (Passbook).
Pre-sell events and fixed-price experiences and manage attendees via ticketing workflow.
Create flexible promotions, holiday campaigns, rewards and nonprofit incentive programs.
Customers receive gifts by text/email and redeem using digital wallets or QR code scanners; Shopkeeper app enables tableside issuance.
Money collected during sales is deposited to merchant bank accounts via ACH (multiple settlement options described).
Additional features
Custom-branded online pages for gift card and item purchases that match merchant website.
Issue email/text/PDF gift cards and optional printed physical cards (paper/plastic/metal) with design/production options.
Sell fixed-price packaged offerings (e.g., prix fixe dinners, product bundles).
Presell event tickets (NYE, dinners, classes) with attendee management and ticket-taking app.
Tools to create discounts, trigger rewards based on visits or purchases, and run seasonal campaigns.
iPhone/iPad app to sell gift cards, issue promotions or comped offerings tableside or on the go.
Option to add certificates to Apple/Android Wallet (Passbook) for recipients.
Redeem via GiftRocker app, generic QR scanners, or GiftRocker.com.
Options for how funds collected are deposited into merchant bank accounts.
Manage multiple locations with cross-store redemption and settlement capabilities.
Integrates with Toast POS and (via Heartland Gift) with Micros, Dinerware, Digital Dining, LiquorPOS.
Sign-up flows assume/require a Stripe account for credit card processing.
JSON REST API available for partners to create, redeem, or check gift card balances (contact required).
Tools for donating or comping gift cards for nonprofit/marketing programs.
Preauth functionality (e.g., leave-your-card option for tip/tax) and preauthorized gift card behavior.
Merchant-definable loyalty/retention features (described as available modules/add-ons).
Optional branded card printing and in-store signage services.
Base subscription covers up to a set number of items/month; overage per-item fees and sending limits described.
Quick signup (Stripe required) with branding applied during setup.
Pricing
Monthly plans
Countries & Languages
Available in
Interface languages
Billing currencies
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About GiftRocker
GiftRocker is a gift management platform from GiftRocker that provides solutions for organizing and managing gifts. It includes features such as Facebook integration, Instagram integration, a detailed "how it works" section, shopkeepers FAQs, and a contact us page for customer inquiries. This combination enables users to easily navigate gift-giving options and access support when needed. Additionally, the platform helps users keep track of gifts across social media and provides valuable information for shopkeepers. Key capabilities: Facebook integration Instagram integration How it works section Shopkeepers FAQs Contact us page Best for: individuals and shopkeepers that need assistance with gift management and customer interaction.
GiftRocker Details
GiftRocker's In-App Market Place
Does GiftRocker have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Plans
Monthly plans
Accepted Payment Currencies
USD ($)
Pros & Cons
- Easy branded digital and optional physical gift card distribution for merchants.
- Unified platform that supports gift cards, events, experiences, promotions and mobile redemption.
- Mobile-first tools including a Shopkeeper iOS app for tableside sales and QR redemption.
- POS and payment integrations (Toast, Heartland Gift family, Stripe) to streamline acceptance and settlement.
- Subscription pricing with low startup friction (Stripe-based signup, quick onboarding).
- Detailed company metadata (headquarters address, founding year, company size) not published on the official site or Apollo/LinkedIn via allowed sources.
- No visible live chat or community forum on the official site for instant self-service support.
- Physical card production and higher-volume event pricing incur separate costs/add-ons.
- Some POS integrations require third-party Heartland setup (additional forms/authorization).
- Certain high-volume or custom integrations/pricing require contacting sales (not self-serve).
GiftRocker's Support Options
Email Address
support@giftrocker.comContact
1-855-516-7750GiftRocker's Alternatives
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