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About Glassbox

Glassbox is a digital analytics software from Glassbox Digital that focuses on user use insights. It combines session replay, heatmaps, and advanced analytics so organizations can understand user behavior and improve website performance. This platform helps teams identify issues and improve user journeys based on real-time data. Glassbox provides detailed insights into user interactions, allowing businesses to make informed decisions based on actual user behavior. Key capabilities: session replay heatmaps advanced analytics user journey analysis performance monitoring Best for: digital marketing teams and product managers that need to analyze user interaction and improve online engagement.

Glassbox Details

Vendor
Glassbox digital
Year Launched
2010
Location
42 Broadway Suite 12-530 New York, NY 10004
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English
Users
Customer Experience Analyst, Marketing Manager, UX Designer, Web Developer, Product Manager
Industries Served
Healthcare, Education, Finance, Retail
Tags
Customer Journey Mapping Tools, Customer Experience, Heatmap, Mobile Analytics, Web Analytics, Website Monitoring, Product Analytics

Glassbox's In-App Market Place

Does Glassbox have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($), Eur (€), Gbp (£), Jpy (¥), Aud (A$), Cad (C$), Chf (Fr), Cny (¥), Rub (₽), Dkk (Kr), Sek (kr), Nok (kr), Inr (₹), Hkd (Hk$), Sgd (S$), Pln (zł), Ils (₪), Aed (د.إ), Sar (﷼), Zar (R), Ils (₪)

Pros & Cons

  • Tagless Data Capture reduces deployment time
  • High-Quality Session Replays help spot CX problems quickly
  • Strong Mobile App Analytics for native app optimization
  • Compliance-Oriented with privacy and data masking built-in
  • Advanced AI-based Anomaly Detection
  • Learning Curve for new users unfamiliar with session analytics
  • No Free Tier or trial for full platform
  • Limited Marketplace for third-party app integrations
  • Some UI Complexity reported in larger deployments

Glassbox's Support Options

Glassbox's Alternatives