Glow logo

Glow

by Glow Technology · Since 2021
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ActiveAvailable globallyCloud
Quick facts
VendorGlow Technology
Year launched2021
StatusActive
LocationMäster Samuelsgatan 36, Stockholm, SE
Countries servedGlobal
Languages11
Integrations
Free tier
Free trial
Contact salesYES

About Glow

Glow is a delivery platform from Glow Technology that supports logistics activities. It combines recipient use, planner and control, and driver app features so organizations can manage all parts of their logistics in one system. Trusted by logistics teams, drivers, customers, and recipients across Europe, Glow provides a holistic approach to delivery management. The platform is designed to meet the demands of modern logistics by facilitating flexible and reliable deliveries. Key capabilities: recipient use planner and control driver app holistic logistics management user-friendly interface Best for: logistics teams that need to improve delivery efficiency and improve customer satisfaction.

Glow by Glow Technology is a delivery management software designed to enhance and streamline last-mile logistics for businesses in a wide array of sectors, including courier services, e-commerce, food delivery, pharmacy distribution, bicycle couriers, and logistics companies. Its primary purpose is to simplify the operational complexities of delivery-based services through intelligent automation, real-time tracking, and performance optimization tools. By integrating route management, task dispatch, driver communication, and customer notifications into a single cohesive platform, Glow ensures that businesses can deliver faster, more efficiently, and with improved customer satisfaction. The user interface of Glow is crafted with a focus on intuitive interaction and smooth navigation. The dashboard is clean, responsive, and logically organized, allowing users to easily switch between different modules such as delivery tracking, driver management, and performance analytics. One of the strengths of the interface is its adaptive layout across web, Android, and iOS platforms, which ensures consistent usability whether accessed from a desktop or mobile device.

Pros & Cons

What users like
  • +Holistic logistics platform – Integrates route planning, dispatch, tracking, driver, and customer tools in one system.
  • +Superior recipient experience – Real-time tracking, branded interfaces, and flexible delivery options enhance satisfaction.
  • +Driver-friendly app – Easy onboarding, parcel scanning, and delivery management for drivers.
  • +Customer portal – Empowers clients with self-service tools and shipment visibility.
  • +Scalable & cloud-based – Supports growth without extra staffing, integrates with existing systems.
  • +Sustainability-focused – Route optimization helps reduce carbon footprint.
  • +Proven track record – Backed by Posten Bring Group, used by thousands of dispatchers, drivers, and retailers.
What users flag
  • Potential learning curve – Full feature set may require training for new users.
  • Dependence on internet/cloud – Cloud-based system may be vulnerable to connectivity issues.
  • Limited geographical reference – Primarily trusted and used in Europe; unclear global adaptability.

Features

Key features

Recipient Experience Module
The main driver in development, allowing customization based on individual needs to meet high recipient demands.
Planner and Control Module
Unlocks smarter ways to plan and optimize and manage your deliveries with Glow’s efficient and intelligent automatic route planner, instant dispatch, live view and reports.
Driver App Module
Makes it easy for your drivers to perform their daily work and to be onboarded. The driver receives routes or on-demand orders, scan parcels as well as performs pick-ups and deliveries in the app, just to name a few of the features available.
Customer Portal Module
Strengthens your customer relationships by activating the Customer Portal for your customers. The portal offers self-service features like web booking, shipment search, and live view of shipments.
Pricing Engine Module
Use the Pricing Engine to manage the pricing of your shipments. The Pricing Engine enables the users to automatically create unique prices on each order, with an advanced selection of pricing options. Additionally, the Pricing Engine can be used to calculate the earnings for drivers based on either a fixed provision or deduction, or your own fee system.
Branded Deliveries Module
Enhance your delivery experience with Branded Deliveries. Our branding feature available in Customer Portal, empowers you to customize branding elements, transforming the way your customers perceive your business.
Automated Route Planner
An efficient and intelligent tool within the Planner and Control module that helps optimize routes.
Real-time tracking
Provides live visibility of deliveries for dispatchers, customers, and recipients.
Precise delivery times / Accurate ETAs
Communicates estimated times of arrival to customers and recipients.
Smooth communication with customers and recipients
Facilitates clear and easy interaction throughout the delivery process.
Integrations with existing systems
Connects easily with a business's current software setup.
Cloud-based and reliable platform
Hosted on the internet for accessibility and designed for stability.
Flexible modules
Can be used as a full Transportation Management System (TMS) or specifically for last-mile delivery management.

Additional features

Next-generation delivery platform
Described as a modern platform focused on customer experience.
Focused on customer experience
Prioritizes the recipient and customer satisfaction.
Orchestrates all parts of your logistics
Coordinates various aspects of the logistics process into a holistic system.
Holistic system
A comprehensive and integrated platform.
Easy-to-use system
Designed for straightforward operation.
Satisfied customers (outcome)
A result of using the platform.
Optimized logistics (outcome)
A result of using the platform, indicating improved efficiency.
User-friendly driver app
An application for drivers that is easy to navigate and use.
Premium end-to-end delivery service
Provides a high-quality experience throughout the entire delivery journey.
Recipient Experience customization (based on individual needs)
Allows tailoring the recipient's interaction with the platform.
Meets high demands/expectations of recipients (outcome)
The platform is designed to satisfy modern customer requirements.
Smarter ways to plan deliveries
Improves the intelligence behind delivery scheduling.
Smarter ways to optimize deliveries
Improves the efficiency of delivery routes and processes.
Manage your deliveries (Planner and Control)
Overseeing and directing delivery operations.
Efficient automatic route planner
Automatically creates routes that maximize efficiency.
Intelligent automatic route planner
Uses smart algorithms for route generation.
Instant dispatch
Quickly assigning tasks to drivers.
Live view (Planner and Control)
Seeing the current status of deliveries and drivers in real-time from the planning interface.
Reports (Planner and Control, Environmental compliance)
Generates data summaries for analysis and compliance.
Save time (outcome of Planner and Control)
Reduces the manual effort needed for planning and management.
Increase transparency (outcome of Planner and Control)
Provides clearer visibility into operations.
Increase delivery quality (outcome of Planner and Control)
Improves the standard of delivery service.
Easy for drivers to perform daily work (Driver App)
Makes routine driver tasks simple.
Easy driver onboarding (Driver App)
Simplifies the process of getting new drivers started with the app.
Driver receives routes (Driver App)
Routes are sent directly to the driver's mobile app.
Driver receives on-demand orders (Driver App)
New, immediate delivery requests are sent to the app.
Scan parcels (Driver App)
Drivers can use the app to scan package barcodes.
Performs pick-ups (Driver App)
Drivers can mark tasks as picked up within the app.
Performs deliveries (Driver App)
Drivers can mark tasks as delivered within the app.
Strengthen customer relationships (outcome of Customer Portal)
Improves interactions and loyalty with business customers.
Activate the Customer Portal for your customers
Enables the portal feature for clients.
Self-service features (Customer Portal)
Allows business customers to perform actions themselves.
Web booking (Customer Portal)
Business customers can book deliveries online via the portal.
Shipment search (Customer Portal)
Business customers can look up specific shipments in the portal.
Live view of shipments (Customer Portal)
Business customers can see the real-time status of their shipments.
Valuable insight from pick-up to recipient (Customer Portal)
Provides end-to-end tracking visibility for business customers.
Manage the pricing of your shipments (Pricing Engine)
Control how delivery costs are determined.
Automatically create unique prices on each order (Pricing Engine)
Generates specific prices for every individual order.
Advanced selection of pricing options (Pricing Engine)
Offers sophisticated choices for setting up pricing rules.
Calculate earnings for drivers (Pricing Engine)
Determines how much drivers are paid for their tasks.
Driver earnings based on fixed provision (Pricing Engine)
Calculates driver pay using a set percentage or amount per task.
Driver earnings based on fixed deduction (Pricing Engine)
Calculates driver pay by subtracting a fixed amount.
Driver earnings based on your own fee system (Pricing Engine)
Allows using custom rules for calculating driver pay.
Enhance your delivery experience (Branded Deliveries)
Improves the perception of the delivery service through branding.
Customizing branding elements (Branded Deliveries)
Allows tailoring visual aspects like logos and colors.
Customize the recipient interface (with your own or customer branding)
Apply specific branding to the page or messages the recipient sees.
Differentiate from competitors (with Customer Portal)
Stand out by offering business customers self-service capabilities.
Exceed customers’ expectations (outcome)
Provide a service that surpasses what business customers anticipate.
Exceed recipients’ expectations (outcome)
Provide a service that surpasses what the final recipients anticipate.
Flexible delivery options
Offers choices in how deliveries are made.
Real-time tracking (mentioned multiple times)
Live monitoring of location and status.
ETA communication
Sending estimated time of arrival information.
Live tracking of shipments (Customer Portal)
Real-time visibility of shipments specifically for business customers.
Book deliveries manually (Customer Portal)
Business customers can manually enter delivery requests via the portal.
Increase productivity (outcome)
Improve the efficiency of operations.
Secure growth (outcome)
Supports business expansion in a stable manner.
Improve efficiency (logistics operations)
Make logistics processes more streamlined and effective.
Manage customer growth without staffing (outcome)
Scale the number of customers served without needing proportional staffing increases.
Manage business growth without staffing (outcome)
Expand overall business volume without needing proportional staffing increases.
Get visibility (at your fingertips)
Easy access to information about operations.
Get control (at your fingertips)
Easy ability to manage and direct operations.
Get insights (at your fingertips)
Easy access to data analysis for understanding performance.
Integrate with ease (mentioned multiple times)
Connections with other systems are simple to set up.
Rely on stability (mentioned multiple times)
The platform is dependable and consistent.
Integrates easily with your existing systems
Connecting to current software is straightforward.
Cloud-based platform
Hosted online, accessible remotely.
Reliable platform
Dependable and consistent in performance.
Use as your full TMS
Can function as a complete Transportation Management System.
Use as a last-mile delivery system
Can function specifically for managing the final delivery stage.
Position company as a sustainable business (outcome)
Helps businesses present themselves as environmentally conscious.
Optimize routes (for sustainability)
Creates efficient routes to reduce environmental impact.
Reduce carbon footprint (outcome of route optimization)
Lowers greenhouse gas emissions through better routing.
Visualize your green initiative
Likely provides tools or reports to show environmental efforts.
Get reports for environmental compliance
Generates data to help meet environmental regulations.
Offer world-class communication to your recipients
Provides excellent communication throughout the delivery.
Impress your recipients (outcome)
Creates a positive and memorable experience for the final recipients.
Unique recipient experience (outcome)
Provides a distinct and memorable interaction for the final recipients.
Live communication (with recipients)
Provides real-time updates and interaction capabilities for the final recipients.
Book a demo (Call to action)
Option to schedule a demonstration of the software.
Contact Glow (Call to action)
Option to get in touch with the company.
Subscription to newsletter (Call to action)
Option to sign up for email updates.
Design development (In-house by Posten Bring Group)
The software is developed internally by the parent company.
Privacy Policy (Resource)
Document outlining how data is handled.
Cookies Policy (Resource)
Document outlining the use of cookies.
Cookie settings (Functionality)
Option to configure cookie preferences.
Sales Inquiry (Option)
Method for contacting the sales team.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
11
Interface languages
9
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianChineseJapaneseKorean

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇳CNY🇮🇳INR🇷🇺RUB

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