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Software Status:Active

About GLPi

GLPi is an IT asset management software from Teclib' that provides a comprehensive solution for managing IT services and assets. It includes features such as inventory management, incident management, and service request tracking so organizations can maintain control over their IT resources and improve service delivery. GLPi supports a wide range of functionalities, allowing users to handle IT documentation, monitor service levels, and manage licenses efficiently. This software is designed to help IT teams improve their workflow and ensure accountability. Key capabilities: inventory management incident management service request tracking license management reporting tools Best for: IT departments that need to track and manage IT assets and services effectively.

GLPi Details

Vendor
Teclib'
Year Launched
2015
Location
Teclib'​ 231, Rue Saint-Honoré, Paris, Île-de-France 75001, FR
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, French
Users
IT departments, system administrators, enterprises, public institutions, universities
Industries Served
IT services, education, government, healthcare, enterprises
Tags
GLPi, Teclib, ITSM, asset management, helpdesk, CMDB, workflow automation, inventory management, open-source, SaaS, Paris

GLPi's In-App Market Place

Does GLPi have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

NA

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

EUR (€)

Pros & Cons

  • Comprehensive IT asset management integrates hardware, software, and network monitoring.
  • Modular design allows activation of only necessary components for efficiency.
  • Strong community support ensures continuous updates and plugin development.
  • Multi-entity management suits large organizations with complex structures.
  • SLA tracking improves accountability and customer satisfaction in ticket resolution.
  • Initial setup may require technical expertise and significant configuration.
  • Reporting features lack advanced visualization compared to specialized analytics platforms.
  • Documentation may be complex for beginners unfamiliar with open-source systems.

GLPi's Support Options

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