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Software Status:Active

About GoGoGuest

GoGoGuest is a guest management software from GoGoGuest that supports hotels and other hospitality businesses in managing guest experiences. It provides features such as digital check-in, payment processing, and guest messaging so organizations can improve operational efficiency and improve guest satisfaction. The platform allows hotels to automate processes, reduce front desk workload, and engage guests before and during their stay. With user-friendly interfaces, GoGoGuest also includes tools for managing bookings and accessing real-time analytics. Key capabilities: digital check-in payment processing guest messaging bookings management real-time analytics Best for: hotel operators that need to simplify guest management processes.

GoGoGuest Details

Vendor
GoGoGuest
Year Launched
2016
Location
San Francisco, CA, United States
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Japanese, Chinese
Users
Restaurant Owners, Restaurant Managers, Marketing Managers, Digital Marketing Specialists, Hospitality Consultants, Food & Beverage Directors, Bar Managers, Event Coordinators, Coffee Shop Operators, Brewery Managers
Industries Served
Restaurants (Fast Casual, Quick Service, Full-Service), Coffee Shops & Cafés, Craft Breweries, Cigar Bars and Lounges, Food Halls, Hospitality Venues, Entertainment Venues, Catering Services, Restaurant Chains, Nightlife and Bar Industry
Tags
Restaurant Management, GoGoGuest

GoGoGuest's In-App Market Place

Does GoGoGuest have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (Fr), NZD (NZ$), SGD (S$), HKD (HK$), CNY (¥), KRW (₩)

Pros & Cons

  • Easy-to-use software with reliable performance.
  • Strong customer support with proactive assistance.
  • Effective for managing customer Wi-Fi access in cafes.
  • Helps increase purchases by requiring transactions for Wi-Fi access.
  • Streamlined guest email collection without invasive methods.
  • Customizable branding options.
  • Provides valuable data insights for business growth.
  • Encourages silent ordering via email for better customer experience.
  • Still fine-tuning features as a relatively young company.
  • Can be challenging for non-tech-savvy users to navigate.
  • Some network-related issues when using the Meraki router.
  • Printing a Wi-Fi access code requires a transaction, affecting daily counts.
  • Occasional connectivity issues with access points.
  • Automated marketing emails must be carefully managed to avoid spam classification.

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