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GonnaOrder

by GonnaOrder · Since 2020
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Active1+ countriesCloud
Quick facts
VendorGonnaOrder
Year launched2020
StatusActive
LocationAmsterdam, NL
Countries served1+
Languages1
Integrations3+
Free tier
Free trial
Contact sales

About GonnaOrder

GonnaOrder is an order management software from GonnaOrder that provides a solution for managing procurement efficiently. It includes features for real-time inventory tracking, automated order processing, and detailed reporting tools so users can maintain visibility and control over their ordering processes. This software is tailored for businesses looking to simplify their ordering workflows and improve supplier communication. GonnaOrder also supports integration with various e-commerce platforms and offers customizable reporting to meet specific business needs. Key capabilities: real-time inventory tracking automated order processing detailed reporting tools supplier integration customizable dashboards Best for: businesses that need an effective way to manage their procurement and ordering activities.

GonnaOrder is an exemplary online ordering software tailored for businesses such as restaurants, cafes, bakeries, and more. Its primary aim is to streamline the ordering process by providing a seamless digital experience for customers. One of its key features is the customizable menu that allows businesses to display their offerings in a user-friendly format. Additionally, it boasts promotional features to help businesses attract and retain customers. Secure payment options are another essential aspect, ensuring transactions are smooth and secure. When it comes to the user interface, GonnaOrder stands out for its intuitive design. Users often highlight its ease of navigation, making it accessible even to those who may not be tech-savvy. The layout is clean and well-organized, reducing the learning curve for new users. Unique design elements such as drag-and-drop menu customization and quick-access buttons enhance the overall user experience. In terms of functionality, GonnaOrder offers a wide range of features that set it apart from competitors. It includes an order management system that allows businesses to track incoming orders, manage inventory, and optimize delivery or pickup logistics.

Pros & Cons

What users like
  • +1. Facilitated Reopening Post-Pandemic: Helped businesses adapt to new service guidelines and reopen after pandemic-related closures.
  • +2. Increased Sales and Ease of Access for Customers: Promotes higher sales and provides a convenient ordering experience for customers.
  • +3. Easy Setup and Use: Simple to set up and use, requiring minimal technical expertise.
  • +4. No App Download Required for Customers: Customers can access the system through their mobile browsers, eliminating the need to download an app.
  • +5. Excellent Features: Offers a range of useful features (as detailed in the previous responses).
  • +6. Continued Use Post-Pandemic: Businesses have chosen to continue using the system even after pandemic restrictions were lifted, indicating its value beyond emergency situations.
What users flag
  • 1. Lack of Apple Pay Integration: Does not currently support Apple Pay, limiting payment options for some customers.
  • 2. Limited Reporting and Statistical Analysis: Reporting features are not comprehensive enough to provide robust data for informed decision-making.
  • 3. Limited Customization (Color/Branding): Does not offer sufficient customization options to match business branding (colors, themes, etc.).
  • 4. Suboptimal Staff-Facing Order Entry: While staff can enter orders on behalf of customers, the current process is perceived as needing improvement. A dedicated app for this purpose is desired.

Features

Key features

1. 0% Commission
GonnaOrder doesn't charge commission fees on orders, allowing businesses to keep more revenue. This is a significant advantage over many other online ordering platforms.
2. QR Code Ordering (Table & Takeaway)
Customers can order and pay directly from their table or for takeaway using QR codes scanned with their smartphones. This reduces wait times and improves table turnover.
3. Home Delivery & Pickup Ordering without Platform Commissions
Businesses can set up online ordering for delivery and pickup directly through their own website, Facebook, or Instagram, avoiding third-party platform commissions.
4. Interactive Digital Menu
The menu can be easily updated with changes, multiple languages, discounts, and daily specials. This provides flexibility and enhances the customer experience.
5. Pay & Go Functionality
Customers can pay at their convenience, including splitting bills, without waiting for a waiter. This increases customer satisfaction and potentially leads to more tips.
6. No Setup or Investment Costs (using existing devices)
Businesses can use their existing tablets or PCs without needing specialized equipment or incurring setup fees. This makes the platform accessible to businesses of all sizes.

Additional features

1. Online Ordering System
Enables businesses to take orders online.
2. Table Ordering
Allows customers to order from their tables using QR codes.
3. Online QR Menu
Provides a digital menu accessible via QR codes.
4. Table Payments
Facilitates payment at the table via QR codes.
5. Mobile Apps (Implied)
While not explicitly stated, the functionality suggests compatibility with mobile browsers.
6. Self-Ordering Kiosk (Implied)
QR code ordering can function similarly to a kiosk.
7. Integrations (with POS systems)
Connects with popular Point of Sale systems to manage orders in one place.
8. 0% Commission
No commission fees on any orders.
9. No Setup Costs
No fees for setting up the system.
10. No Investment Costs (using existing devices)
Uses existing tablets or PCs, eliminating the need for new hardware.
11. QR Menu
Digital menu accessible through QR codes.
12. Contactless Orders and Payments
Facilitates contactless ordering and payment methods.
13. All Modes of Ordering
Supports QR table ordering, self-service/takeaway, and home delivery.
14. Home Delivery Orders from Website/Social Media
Enables taking delivery orders directly through various online channels.
15. Avoid High Commissions to Delivery Platforms
Bypasses third-party delivery platform fees.
16. Own Ordering Website
Provides a platform for online ordering.
17. Real-Time Order Status
Informs customers about the status of their orders.
18. Interactive Menu
Digital menu with easy updates, multiple languages, discounts, and daily specials.
19. Pay & Go
Allows customers to pay at their convenience and split bills.
20. Automated Order Receipts
Automatically prints order receipts.
21. Multi-Language Menu Support
Allows the menu to be displayed in multiple languages.
22. Discount Application
Enables applying discounts to menu items.
23. Display Dishes of the Day
Highlights daily specials on the menu.
24. Split Bill Functionality
Allows customers to easily split bills.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

All Countries.

Interface languages

English

Billing currencies

🇺🇸USD

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