About GoServicePro
GoServicePro is a field service management software from GoServicePro that automates operations. It provides customer management software, dispatch software, and estimates & invoicing software so companies can effectively manage their service business. This platform supports mobile field service software and preventive maintenance software to assist technicians in the field and ensure timely service delivery. GoServicePro is designed for organizations that require a comprehensive solution to manage complex field service operations efficiently. Key capabilities: customer management software dispatch software estimates & invoicing software mobile field service software preventive maintenance software Best for: field service organizations that need to manage tasks and resources effectively.
GoServicePro is an end-to-end, cloud-based Field Service Management (FSM) platform highly scalable for companies ranging from SMBs to large enterprises, particularly those in complex industries like Utilities and Manufacturing. Its core strength is its advanced mobile application which provides crucial offline functionality and enables technicians to handle the full service lifecycle—from work orders and inventory logging to invoicing and payment collection—right from the field. Coupled with a powerful drag-and-drop dispatch board, automated route optimization, and robust SLA and entitlement tracking, GoServicePro streamlines operations and ensures contract compliance. It is an excellent choice for businesses that need a comprehensive, modular solution focused on improving mobile productivity and ensuring data visibility across the entire service operation.
Pros & Cons
- +Supports complex workflows and large field teams
- +Enables intelligent scheduling, automated assignments, and efficient route optimization.
- +The system provides real-time SLA compliance monitoring and accurate tracking of customer entitlements
- +Allows technicians to complete work orders, log time, and generate invoices in remote areas or locations.
- −The starting price is quite high for small organizations
- −There are no listed integrations publicly
Features
Key features
- Mobile-First with Offline Capability
- Allows technicians to log time, collect signatures, update inventory, and generate invoices even when working without an internet connection.
- Advanced Scheduling & Dispatch
- Features a powerful, central "drag-and-drop" dispatch board with integrated Google Maps for route optimization and automated work order assignment based on technician skill and availability.
- Service Level Agreement (SLA) & Entitlement Tracking
- It tracks SLA compliance with real-time alerts and manages customer entitlements to ensure services are delivered and billed according to specific contracts.
- 360-Degree Data Centralization
- Eliminates data silos by providing a single source for complete customer history, detailed asset records, service contracts, and real-time inventory visibility (including truck stock).
- PDF Forms Advisor & Billing
- Enables the creation of professional PDF quotations and invoices directly from the mobile app, and supports instant payment collection in the field using credit card readers.
Additional features
- Work Order Management
- Creates, tracks, and manages the lifecycle of service requests, including labor, parts, notes, and resolution steps.
- Customer Profiles & CRM
- Centralizes customer details, communication logs, and service history to enable personalized and efficient service delivery.
- Asset Management
- Tracks comprehensive asset records, automated maintenance scheduling (preventive maintenance), and detailed usage analytics.
- Parts & Inventory Management
- Provides real-time visibility into parts usage, stock levels in vehicles, and warehouse inventory, supporting barcode scanning and parts requests.
- Billing & Invoicing
- Automates invoice generation based on logged time and parts, supports custom billing rates, and manages entitlement-driven inclusions.
- Reporting & Dashboards
- Offers customizable reports and real-time dashboards to analyze KPIs such like technician efficiency, job completion rates, and contract profitability.
- Workflow Management
- Allows businesses to define, track, and optimize service delivery workflows, improving auditing capabilities and process efficiency.
- Call Center Module
- Offers software for tracking and resolving customer issues and managing the initial service request intake process.
Pricing
Monthly plans
Mid Sized Teams User Pack
USD 89
Small Teams User Pack
USD 99
Countries & Languages
Interface languages
Billing currencies
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About GoServicePro
GoServicePro is a field service management software from GoServicePro that automates operations. It provides customer management software, dispatch software, and estimates & invoicing software so companies can effectively manage their service business. This platform supports mobile field service software and preventive maintenance software to assist technicians in the field and ensure timely service delivery. GoServicePro is designed for organizations that require a comprehensive solution to manage complex field service operations efficiently. Key capabilities: customer management software dispatch software estimates & invoicing software mobile field service software preventive maintenance software Best for: field service organizations that need to manage tasks and resources effectively.
GoServicePro Details
GoServicePro's In-App Market Place
Does GoServicePro have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Plans
Monthly plans
Mid Sized Teams User Pack
USD 89
Small Teams User Pack
USD 99
Accepted Payment Currencies
USD ($)
Pros & Cons
- Supports complex workflows and large field teams
- Enables intelligent scheduling, automated assignments, and efficient route optimization.
- The system provides real-time SLA compliance monitoring and accurate tracking of customer entitlements
- Allows technicians to complete work orders, log time, and generate invoices in remote areas or locations.
- The starting price is quite high for small organizations
- There are no listed integrations publicly
GoServicePro's Support Options
Contact
1 800-950-4276Chatbot
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