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About Gozem
Gozem is a transportation software/platform from Gozem that provides ride-hailing and delivery services. It combines vehicle booking, delivery tracking, and payment processing so users can efficiently manage their transport needs. Gozem offers an easy-to-use interface and features real-time updates on ride status. The platform supports multiple vehicle options, including motorcycles and cars, catering to diverse transportation preferences. Users can schedule rides in advance and access various payment methods for convenience. Key capabilities: vehicle booking delivery tracking payment processing multi-vehicle options ride scheduling Best for: urban commuters and businesses that need reliable transportation solutions.
Gozem by Gozem is a super-app designed to provide mobility, delivery, and financial services across West and Central Africa. The user interface of Gozem is clean, modern, and highly intuitive, reflecting its mission to simplify everyday services for users. The app’s design emphasizes accessibility, with clear icons and straightforward navigation that allow customers to book rides, order deliveries, or access financial services in just a few taps. Real-time tracking maps, status updates, and integrated payment options are presented in a visually appealing layout, ensuring that even first-time users can navigate the app with ease. A unique design element is its multi-service integration, combining transport, logistics, and fintech solutions within a single dashboard, eliminating the need for multiple apps. In terms of functionality and features, Gozem offers a wide range of services tailored to local needs. Users can book motorcycle taxis, car rides, or tricycles depending on availability, request parcel deliveries, and even order groceries or food. Beyond mobility, Gozem integrates financial services such as mobile wallets, bill payments, and micro-loans, making it more than just a transport app.
Pros & Cons
- +Affordable fares compared to traditional taxis in West and Central Africa.
- +Wide service variety—motorcycles, cars, tricycles, delivery, and groceries in one app.
- +Accurate GPS tracking builds trust between riders and customers.
- +Cashless payment options reduce reliance on physical cash.
- +Fast ride confirmation during off-peak hours improves user convenience.
- −App sometimes crashes or freezes during booking, frustrating users.
- −Ride availability drops significantly during peak traffic periods.
- −Payment failures occur occasionally with mobile wallets, requiring retries.
- −Drivers cancel rides frequently if destinations are considered inconvenient.
- −Limited coverage outside major cities restricts access for rural users.
Features
Key features
- Ride-hailing
- book motorcycle, car, and tricycle taxis in the app for on-demand transport
- Grocery delivery
- order groceries for fast delivery across supported cities
- Food delivery
- get meals delivered from local restaurants via the app
- Digital wallet
- make cashless payments inside the app for services and shopping
- GPS tracking
- track every trip in real time for visibility and safety
- Certified drivers
- ride with trained, certified drivers; trips are insured for peace of mind
Additional features
- Logistics and e-commerce services
- send packages and access other commerce-related services through the app
- Multi-service super app
- transport, shopping, delivery, and financial services unified in one platform
- Regional coverage
- operational across Francophone West and Central Africa with expanding services
- Fair pricing
- platform-managed pricing to reduce haggling and ensure consistency
- Safety focus
- standardized driver training and insurance on trips enhance trust
- Scalable offerings
- product suite expands based on customer needs over time
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Gozem
Gozem is a transportation software/platform from Gozem that provides ride-hailing and delivery services. It combines vehicle booking, delivery tracking, and payment processing so users can efficiently manage their transport needs. Gozem offers an easy-to-use interface and features real-time updates on ride status. The platform supports multiple vehicle options, including motorcycles and cars, catering to diverse transportation preferences. Users can schedule rides in advance and access various payment methods for convenience. Key capabilities: vehicle booking delivery tracking payment processing multi-vehicle options ride scheduling Best for: urban commuters and businesses that need reliable transportation solutions.
Gozem Details
Gozem's In-App Market Place
Does Gozem have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
NA
Pricing Options
Accepted Payment Currencies
SGD ($)
Pros & Cons
- Affordable fares compared to traditional taxis in West and Central Africa.
- Wide service variety—motorcycles, cars, tricycles, delivery, and groceries in one app.
- Accurate GPS tracking builds trust between riders and customers.
- Cashless payment options reduce reliance on physical cash.
- Fast ride confirmation during off-peak hours improves user convenience.
- App sometimes crashes or freezes during booking, frustrating users.
- Ride availability drops significantly during peak traffic periods.
- Payment failures occur occasionally with mobile wallets, requiring retries.
- Drivers cancel rides frequently if destinations are considered inconvenient.
- Limited coverage outside major cities restricts access for rural users.
Gozem's Support Options
Email Address
group@gozem.coDocumentation
https://gozem.zendesk.com/hc/fr-frGozem's Alternatives
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