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Gozem

by Gozem · Since 2018
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ActiveAvailable globallyCloud
Quick facts
VendorGozem
Year launched2018
StatusActive
Location6 Raffles Quay, 11-07, Singapore, Singapore 544774, SG
Countries servedGlobal
Languages2
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesYES

About Gozem

Gozem is a transportation software/platform from Gozem that provides ride-hailing and delivery services. It combines vehicle booking, delivery tracking, and payment processing so users can efficiently manage their transport needs. Gozem offers an easy-to-use interface and features real-time updates on ride status. The platform supports multiple vehicle options, including motorcycles and cars, catering to diverse transportation preferences. Users can schedule rides in advance and access various payment methods for convenience. Key capabilities: vehicle booking delivery tracking payment processing multi-vehicle options ride scheduling Best for: urban commuters and businesses that need reliable transportation solutions.

Gozem by Gozem is a super-app designed to provide mobility, delivery, and financial services across West and Central Africa. The user interface of Gozem is clean, modern, and highly intuitive, reflecting its mission to simplify everyday services for users. The app’s design emphasizes accessibility, with clear icons and straightforward navigation that allow customers to book rides, order deliveries, or access financial services in just a few taps. Real-time tracking maps, status updates, and integrated payment options are presented in a visually appealing layout, ensuring that even first-time users can navigate the app with ease. A unique design element is its multi-service integration, combining transport, logistics, and fintech solutions within a single dashboard, eliminating the need for multiple apps. In terms of functionality and features, Gozem offers a wide range of services tailored to local needs. Users can book motorcycle taxis, car rides, or tricycles depending on availability, request parcel deliveries, and even order groceries or food. Beyond mobility, Gozem integrates financial services such as mobile wallets, bill payments, and micro-loans, making it more than just a transport app.

Pros & Cons

Pros
  • Affordable fares compared to traditional taxis in West and Central Africa.
  • Wide service variety—motorcycles, cars, tricycles, delivery, and groceries in one app.
  • Accurate GPS tracking builds trust between riders and customers.
  • Cashless payment options reduce reliance on physical cash.
  • Fast ride confirmation during off-peak hours improves user convenience.
Cons
  • App sometimes crashes or freezes during booking, frustrating users.
  • Ride availability drops significantly during peak traffic periods.
  • Payment failures occur occasionally with mobile wallets, requiring retries.
  • Drivers cancel rides frequently if destinations are considered inconvenient.
  • Limited coverage outside major cities restricts access for rural users.

Features

Key features

Ride-hailing

book motorcycle, car, and tricycle taxis in the app for on-demand transport

Grocery delivery

order groceries for fast delivery across supported cities

Food delivery

get meals delivered from local restaurants via the app

Digital wallet

make cashless payments inside the app for services and shopping

GPS tracking

track every trip in real time for visibility and safety

Certified drivers

ride with trained, certified drivers; trips are insured for peace of mind

Additional features

Logistics and e-commerce services

send packages and access other commerce-related services through the app

Multi-service super app

transport, shopping, delivery, and financial services unified in one platform

Regional coverage

operational across Francophone West and Central Africa with expanding services

Fair pricing

platform-managed pricing to reduce haggling and ensure consistency

Safety focus

standardized driver training and insurance on trips enhance trust

Scalable offerings

product suite expands based on customer needs over time

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
2
Interface languages
1
Billing currencies

Interface languages

EnglishFrench

Billing currencies

🇸🇬SGD

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