Grafana OnCall logo
0.0(0 reviews)
Software Status:Active
Free tier
Windows
29 Broadway, Penthouse, New York, NY 10006, US
Email
All Countries.

About Grafana OnCall

Grafana OnCall is a comprehensive incident management software designed to help teams streamline their response to incidents and outages.

Grafana OnCall Details

Vendor
Grafana Labs
Year Launched
2014
Location
29 Broadway, Penthouse, New York, NY 10006, US
Deployment
cloud, on premise, windows
Training Options
demo, account manager, community
Countries Served
All Countries.
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Japanese, Chinese
Users
Administrator, System Administrator, Incident Responder, Operations Manager, IT Manager.
Industries Served
Healthcare, Education, Finance, Retail, Technology, Government, Manufacturing, Hospitality, Transportation, Insurance, Energy
Tags
On-Call Scheduling, Alert Routing, Escalation Policies, Notifications, Incident Response, Shift Management, Reporting, Team Coordination, Calendar Sync, Monitoring Integration, Response Metrics.

Grafana OnCall's In-App Market Place

Does Grafana OnCall have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), CAD (CA$), AUD (A$), JPY (¥), CNY (¥), INR (₹), CHF (Fr), RUB (₽)

Pros & Cons

  • Customizable on-call schedules allow for precise routing of alerts to the right team members
  • Real-time alert notifications and escalations help teams respond quickly to issues
  • Analysis of incident response metrics for continuous improvement and optimization
  • Collaborative incident timelines and runbooks facilitate effective communication and problem resolution
  • Multiple notification channels improve alert reach
  • Pricing and usage tiers may vary based on deployment and require vendor engagement.
  • Teams need to configure schedules and rules to get the most benefit.
  • Alert fatigue can occur without tuned thresholds and routing.
  • Smaller teams with lightweight alerting may find the feature set broader than needed.
  • Integration with older monitoring tools may require additional setup or adapters.

Grafana OnCall's Support Options

Grafana OnCall's Alternatives

Orion logo

Orion

Orion is a financial advisory software from Orion that changes the advisor-client relationship. It combines…

SolarWinds Service Desk logo

SolarWinds Service Desk

SolarWinds Service Desk is a cloud-based, AI-powered IT Service Management (ITSM) platform designed to streamline…

TaskCall logo

TaskCall

TaskCall is an incident management and on-call automation platform built to support DevOps, IT-Ops, and…

PREVISEC logo

PREVISEC

PREVISEC is a comprehensive incident and crisis management platform developed by Smart Data Deutschland GmbH…

ZENworks Service Desk logo

ZENworks Service Desk

OpenText ZENworks Service Desk is a comprehensive IT Service Management (ITSM) solution designed to support…

Easylience® logo

Easylience®

Easylience® is a comprehensive no-code crisis management platform developed by Nanocode SAS, designed to centralize…