Gratified

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About Gratified

Gratified is a feedback management platform from Gratified that simplifies the process of collecting and analyzing customer feedback. It offers tools for survey creation, real-time analytics, and reporting so businesses can understand customer sentiments better. Organizations can easily design surveys tailored to their needs, track responses, and derive actionable insights from data. The platform is designed to support various industries, enabling users to gather valuable feedback efficiently. Key capabilities: survey creation real-time analytics reporting customizable templates user management Best for: businesses that need to gather and analyze customer feedback for decision-making.

Gratified Details

Vendor

Gratified

Year Launched

Location

123 Main Street, San Francisco, CA 94111

Deployment

Training Options

demo, account manager, community

Countries Served

All Countries

Languages

English, Spanish, French, German, Italian, Portuguese, Russian, Chinese, Japanese, Korean

Users

Administrator, Manager, Customer Support Representative, Data Analyst

Industries Served

Healthcare, Education, Retail, Hospitality, Finance, Automotive, Technology, Marketing

Gratified's In-App Market Place

Does Gratified have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

Mini Apps

1. Chatbot Builder: This add-on allows users to easily create and customize chatbots for their website or app

helping to improve customer engagement and support.

2. Integration with CRM Systems: This add-on enables seamless integration with popular CRM systems

allowing users to track customer interactions and data more easily.

3. Analytics Dashboard: This add-on provides users with detailed analytics and insights on their chatbot performance

helping them to optimize and improve their conversational AI strategies.

4. Multilingual Support: This add-on allows users to create chatbots in multiple languages

helping to reach a wider audience and provide a more personalized experience for international users.

5. Voice Recognition: This add-on enables voice recognition capabilities for chatbots

allowing users to interact with the platform through speech commands for a more hands-free and convenient experience.

Pricing Options

Free trial

Free version

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Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CNY (¥), INR (₹), RUB (₽), BRL (R$)

Pros & Cons

Provides personalized and engaging conversations with users
Offers real-time feedback and insights on customer interactions
Enhances customer satisfaction and loyalty through improved communication
Automates responses to frequently asked questions, saving time and resources
Integrates seamlessly with various communication channels such as chatbots and messaging apps