About Groomsoft
Groomsoft is a cloud-based software for pet grooming businesses. It provides tools for appointment scheduling, online booking, client management, and SMS reminders. It is designed for both storefront and mobile grooming businesses.
Groomsoft is a comprehensive, cloud-based management software tailored for the pet grooming industry. Developed by MRR Technologies, it serves both stationary salons and mobile groomers. Core features include a detailed appointment calendar with online booking, automated SMS and email reminders to reduce no-shows, and integrated credit card processing. The platform also offers robust client and pet management, allowing groomers to track everything from appointment history to pet behavior and vaccination records. For mobile businesses, it provides valuable tools like route optimization and mileage tracking. Pricing is subscription-based with monthly and annual options, and a 30-day free trial is available. While it integrates with Google Calendar and MailChimp, the list of other direct software integrations is not extensive. Support is available via a US-based phone number and email.
Pros & Cons
- Offers a 30-day free trial without requiring a credit card.
- Includes specialized features for mobile groomers, such as route optimization and mapping.
- Provides automated SMS and email reminders to help reduce client no-shows.
- Customer support is US-based and can be reached by a toll-free number.
- Allows for unlimited users, customers, and pets at one monthly price.
- The list of third-party software integrations beyond Google Calendar and MailChimp is limited.
- No native mobile apps for iOS or Android are mentioned; access is via web browser.
- Pricing for add-on services like SMS messaging and mapping is separate from the base subscription.
Features
Key features
Manage and schedule pet grooming appointments with a customizable calendar that supports recurring appointments and online booking requests.
Allows clients to request appointments 24/7 through an online portal, with groomers having full control to accept or reject requests.
Reduce no-shows with automated appointment reminders via text. Also supports two-way chat and bulk messaging to clients.
Integrated payment solution to accept credit and debit cards in person or online, with options for card-on-file and surcharging.
Includes mapping for route optimization, mileage tracking, and tools to find nearby clients to fill schedule gaps.
Maintain detailed records for customers and their pets, including contact info, appointment history, pet behaviors, and vaccination tracking.
Create and send digital, contactless release forms for customers to sign on their own devices or in-person.
Additional features
A suite of reports with printable views and CSV download options to track business performance.
Log business expenses, including automatic population of Groomsoft subscription fees.
Synchronize Groomsoft appointments with a Google Calendar.
Track employee hours for payroll and management.
Integration to send pet loss sympathy gifts to clients.
Use colorful labels to attach important notes like 'Biter' to customer or pet profiles.
Track pet vaccination records, including expiration dates and document uploads.
Manage a waiting list for fully booked days, with automatic removal once an appointment is scheduled.
Pricing
Monthly plans
- Basic Features
- Payment Processing
- Sync to Google Calendar
- Online Booking
- Maps for Mobile Grooming
- Email appointment reminders
- Text Message reminders
- Free Customer & Pet Import
100 Free Text Messages
Source: vendor pricing page →- Basic Features
- Payment Processing
- Sync to Google Calendar
- Online Booking
- Email appointment reminders
- Text Message reminders
- Free Customer & Pet Import
100 Free Text Messages
Annual plans
- Basic Features
- Payment Processing
- Sync to Google Calendar
- Online Booking
- Maps for Mobile Grooming
- Email appointment reminders
- Text Message reminders
- Free Customer & Pet Import
500 Free Text Messages
Source: vendor pricing page →- Basic Features
- Payment Processing
- Sync to Google Calendar
- Online Booking
- Email appointment reminders
- Text Message reminders
- Free Customer & Pet Import
500 Free Text Messages
Source: vendor pricing page →Countries & Languages
Interface languages
Billing currencies
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About Groomsoft
Groomsoft is a cloud-based software for pet grooming businesses. It provides tools for appointment scheduling, online booking, client management, and SMS reminders. It is designed for both storefront and mobile grooming businesses.
Groomsoft Details
Groomsoft's In-App Market Place
Does Groomsoft have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
Monthly plans
- Basic Features
- Payment Processing
- Sync to Google Calendar
- Online Booking
- Maps for Mobile Grooming
- Email appointment reminders
- Text Message reminders
- Free Customer & Pet Import
100 Free Text Messages
Source: vendor pricing page →- Basic Features
- Payment Processing
- Sync to Google Calendar
- Online Booking
- Email appointment reminders
- Text Message reminders
- Free Customer & Pet Import
100 Free Text Messages
Annual plans
- Basic Features
- Payment Processing
- Sync to Google Calendar
- Online Booking
- Maps for Mobile Grooming
- Email appointment reminders
- Text Message reminders
- Free Customer & Pet Import
500 Free Text Messages
Source: vendor pricing page →- Basic Features
- Payment Processing
- Sync to Google Calendar
- Online Booking
- Email appointment reminders
- Text Message reminders
- Free Customer & Pet Import
500 Free Text Messages
Source: vendor pricing page →Accepted Payment Currencies
USD
Pros & Cons
- Offers a 30-day free trial without requiring a credit card.
- Includes specialized features for mobile groomers, such as route optimization and mapping.
- Provides automated SMS and email reminders to help reduce client no-shows.
- Customer support is US-based and can be reached by a toll-free number.
- Allows for unlimited users, customers, and pets at one monthly price.
- The list of third-party software integrations beyond Google Calendar and MailChimp is limited.
- No native mobile apps for iOS or Android are mentioned; access is via web browser.
- Pricing for add-on services like SMS messaging and mapping is separate from the base subscription.
Groomsoft's Support Options
Email Address
support@mrrtech.comContact
866-677-0909Groomsoft's Alternatives
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