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GSO Care

by GSO Care · Since 2018
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Active2+ countriesCloud
Quick facts
VendorGSO Care
Year launched2018
StatusActive
LocationMelbourne, Victoria, Australia
Countries served2+
Languages1
Integrations
Free tier
Free trial
Contact sales

About GSO Care

GSO Care is aged care software from GSO Care that enables profitability and gives carers more time for caring. It combines care management, efficient and effective processes, and increased productivity so users can focus on resident well-being. This software aims to provide a return on investment for aged care facilities by simplifying operations and improving care delivery. GSO Care facilitates easier documentation and reporting, ensuring compliance with industry standards while supporting staff in their caregiving roles. Key capabilities: care management documentation tools reporting features productivity metrics compliance tracking Best for: aged care operators that need effective solutions for managing care services.

GSO Care is a comprehensive, cloud‑based aged‑care management suite built to support residential care providers with all aspects of care documentation, compliance, funding, and operations. Its strength lies in its event-driven architecture: every care event is automatically charted in real time, and linked to resident care plans, funding models, audits, and compliance requirements. For providers, this translates into major administrative savings, reduced risk of non‑compliance, and better funding outcomes — especially when working under a funding model like ACFI. Role‑based dashboards and modular design make it adaptable whether you’re a small facility or a large multi‑facility provider. On the downside, GSO Care seems to lack a public marketplace for extensions or community-supported plugins — limiting flexibility compared to more open ecosystems. Support is basic (email, phone, video tutorials) without live chat or community forums. The simulator tool, potentially helpful for demonstration/training, is currently disabled. Also, since the pricing is per bed and excludes support or hosting, large facilities may need to carefully assess total costs.

Pros & Cons

What users like
  • +Highly tailored to aged care facilities ensuring compliance with Australian funding regulations
  • +Event-driven automation reduces manual administrative work for carers and staff
  • +Role-based dashboards give management and staff visibility into operations and care outcomes
  • +Funding optimisation features help maximise subsidies and reduce financial waste
  • +Cloud-based deployment allows access from multiple locations and devices seamlessly
What users flag
  • Simulator for demonstration and training is temporarily unavailable limiting evaluation
  • Carer module adoption may require staff training due to detailed care input requirements
  • Large-scale deployment may require significant IT resources despite cloud-based nature
  • Automated funding and compliance features may require initial setup and configuration effort

Features

Key features

Event-driven intelligent automation
Automatically chart events, care actions, and outcomes in real time
Real-time dashboards for different roles
Provides management, carers, and facility staff with instant insights
Automatic funding and compliance support
Automates appraisals, mandatory audits, and reports tied to funding models
Individual-resident care plans
Supports personalised care delivery for each resident
Document storage & management
Stores medical and non-medical documents per resident with expiry tracking
Role-based dashboards
Facility, wing, and company-wide reporting tailored to each user type
Exceptions & alerts
Notifies when care or funding tolerances are exceeded

Additional features

Resident assessments, care plans, and scheduling
Track and plan resident care efficiently
Choices & directives
Manage resident individualised preferences and directives
Charting
Capture care events and clinical observations automatically
Complex health data support
Record and manage detailed health records and observations
Context-sensitive help
Built-in guidance for users within the software
Document storage per resident
Store medical and non-medical documents with expiry alerts
Funding module
Automates funding appraisals and gap optimisation for care subsidies
Mandatory audits and reporting automation
Streamlines compliance with regulatory requirements
Progress notes auto-generation
Creates daily care notes automatically to reduce manual work
Carer module
Allows carers to record care events directly into the system
Complimentary applications
Family-member app, supplier module, and other external integrations
Simulator for training
Simulates facilities and workflows for practice and demonstration

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

2
Countries served
1
Interface languages
1
Billing currencies

Available in

AustraliaNew Zealand and USA

Interface languages

English

Billing currencies

🇺🇸USD

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