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GSO Care

by GSO Care · Since 2018
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Active2+ countriesCloud
Quick facts
VendorGSO Care
Year launched2018
StatusActive
LocationMelbourne, Victoria, Australia
Countries served2+
Languages1
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesN/A

About GSO Care

GSO Care is aged care software from GSO Care that enables profitability and gives carers more time for caring. It combines care management, efficient and effective processes, and increased productivity so users can focus on resident well-being. This software aims to provide a return on investment for aged care facilities by simplifying operations and improving care delivery. GSO Care facilitates easier documentation and reporting, ensuring compliance with industry standards while supporting staff in their caregiving roles. Key capabilities: care management documentation tools reporting features productivity metrics compliance tracking Best for: aged care operators that need effective solutions for managing care services.

GSO Care is a comprehensive, cloud‑based aged‑care management suite built to support residential care providers with all aspects of care documentation, compliance, funding, and operations. Its strength lies in its event-driven architecture: every care event is automatically charted in real time, and linked to resident care plans, funding models, audits, and compliance requirements. For providers, this translates into major administrative savings, reduced risk of non‑compliance, and better funding outcomes — especially when working under a funding model like ACFI. Role‑based dashboards and modular design make it adaptable whether you’re a small facility or a large multi‑facility provider. On the downside, GSO Care seems to lack a public marketplace for extensions or community-supported plugins — limiting flexibility compared to more open ecosystems. Support is basic (email, phone, video tutorials) without live chat or community forums. The simulator tool, potentially helpful for demonstration/training, is currently disabled. Also, since the pricing is per bed and excludes support or hosting, large facilities may need to carefully assess total costs.

Pros & Cons

Pros
  • Highly tailored to aged care facilities ensuring compliance with Australian funding regulations
  • Event-driven automation reduces manual administrative work for carers and staff
  • Role-based dashboards give management and staff visibility into operations and care outcomes
  • Funding optimisation features help maximise subsidies and reduce financial waste
  • Cloud-based deployment allows access from multiple locations and devices seamlessly
Cons
  • Simulator for demonstration and training is temporarily unavailable limiting evaluation
  • Carer module adoption may require staff training due to detailed care input requirements
  • Large-scale deployment may require significant IT resources despite cloud-based nature
  • Automated funding and compliance features may require initial setup and configuration effort

Features

Key features

Event-driven intelligent automation

Automatically chart events, care actions, and outcomes in real time

Real-time dashboards for different roles

Provides management, carers, and facility staff with instant insights

Automatic funding and compliance support

Automates appraisals, mandatory audits, and reports tied to funding models

Individual-resident care plans

Supports personalised care delivery for each resident

Document storage & management

Stores medical and non-medical documents per resident with expiry tracking

Role-based dashboards

Facility, wing, and company-wide reporting tailored to each user type

Exceptions & alerts

Notifies when care or funding tolerances are exceeded

Additional features

Resident assessments, care plans, and scheduling

Track and plan resident care efficiently

Choices & directives

Manage resident individualised preferences and directives

Charting

Capture care events and clinical observations automatically

Complex health data support

Record and manage detailed health records and observations

Context-sensitive help

Built-in guidance for users within the software

Document storage per resident

Store medical and non-medical documents with expiry alerts

Funding module

Automates funding appraisals and gap optimisation for care subsidies

Mandatory audits and reporting automation

Streamlines compliance with regulatory requirements

Progress notes auto-generation

Creates daily care notes automatically to reduce manual work

Carer module

Allows carers to record care events directly into the system

Complimentary applications

Family-member app, supplier module, and other external integrations

Simulator for training

Simulates facilities and workflows for practice and demonstration

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

2
Countries served
1
Interface languages
1
Billing currencies

Available in

AustraliaNew Zealand and USA

Interface languages

English

Billing currencies

🇺🇸USD

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