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Guardian IMS

by Guardian IMS · Since 2007
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ActiveCloud
Quick facts
VendorGuardian IMS
Year launched2007
StatusActive
LocationSydney Office Level 35, One International Towers, 100 Barangaroo Avenue, Sydney NSW 2000
Countries servedN/A
Languages1
IntegrationsN/A
Free tierNO
Free trialNO
Contact salesYES

About Guardian IMS

Guardian IMS is a multi-agency incident management platform developed by QIT Plus in 2017, designed to help government and non-government organisations coordinate emergency operations, streamline workflows, enhance real-time communication, and maintain a secure, scalable, cloud-based common operating picture aligned with AIIMS principles.

Guardian IMS by QIT Plus is a comprehensive incident and emergency management solution built to support councils, government departments, and multi-agency coordination centres during activations, disasters, planned events, and day-to-day operations. Designed in alignment with Australian emergency management standards and AIIMS principles, the platform centralises command structures, reporting, communication, logistics, and situational awareness into a single cloud-based system. It enables organisations to manage incidents of any scale while maintaining a live common operating picture accessible across desktop and mobile devices. The software supports emergency preparedness through forecasting tools, preloaded incidents, and rehearsal workflows, while also enabling operational continuity through roster scheduling, road management, and infrastructure coordination. Guardian IMS integrates with tools such as Microsoft Office 365 and DocuSign to streamline documentation and communication processes. With secure two-factor authentication, automated audit trails, and scalable deployment across activation levels, the platform ensures accountability and resilience under pressure. Its interoperability across local governments enhances mutual aid capabilities, enabling seamless collaboration between councils and agencies during large-scale emergencies and major public events.

Pros & Cons

Pros
  • Centralised incident management improves coordination across multiple agencies
  • Centralised incident management improves coordination across multiple agencies
  • Strong reporting tools support compliance and accountability requirements
  • Scalable cloud infrastructure performs reliably under operational pressure
Cons
  • Primarily tailored toward government and council operational structures
  • May require structured training for full feature utilisation
  • Advanced configuration could involve initial administrative setup time
  • Enterprise-focused design may exceed small organisation requirements

Features

Key features

Manage Incidents

Coordinate command structures, response strategies, and operational outcomes through AIIMS-aligned workflows and scalable incident controls.

Emergency Preparedness

Forecast severe weather, preload incidents, design rehearsed workflows, and plan proactive response strategies using real-time and historical data.

Information Sharing

Deliver real-time updates through dashboards, maps, charts, broadcasts, email, SMS, and public information portals.

Common Operating Picture

Provide responders and communities with location-based intelligence, escalation status, and impact visibility.

Custom Workflows

Automate reporting, approvals, smart forms, and task allocations to reduce manual effort.

Roads and Maintenance Management

Coordinate closures, roadworks, hazards, and live updates to transport authorities.

Additional features

Reporting and Audit Trails

Generate consolidated reports, situation reports, shift summaries, and maintain automated compliance records.

Incident Command Management

Visualise chain of command structures and role-based responsibilities clearly.

Activation Response Control

Manage large-scale incidents with simplified structured activation tools.

Roster and Shift Scheduling

Plan staffing, meetings, deadlines, and operational coverage efficiently.

Logistics and Cost Tracking

Record expenditure, decisions, and resource allocation for accountability.

Pricing

Free trial
Free version
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Countries & Languages

Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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