Guest manager logo

Guest manager

by Infomaniak Network · Since 1994
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorInfomaniak Network
Year launched1994
StatusActive
LocationRue Eugène-Marziano 25, Genève, 1227, CH
Countries servedGlobal
Languages5
Integrations
Free tier
Free trialYES
Contact sales

About Guest manager

Guest Manager is a management software from Infomaniak Network that helps in overseeing guest bookings and accommodations. It provides features such as booking management, invoicing, and customer communication so property owners can efficiently track their reservations. With an intuitive interface, Guest Manager allows users to manage multiple properties and simplify their operations. The software is designed to work effectively with various booking platforms and supports integrations with popular payment solutions. Key capabilities: booking management invoicing customer communication multi-property management platform integration Best for: property owners and managers that need a comprehensive solution for handling guest reservations and associated tasks.

Guest Manager by Infomaniak Network is a purpose-built event invitation and guestlist tool aimed at private and professional organizers who need precise control over attendee lists. Its primary purpose is to simplify invitation creation, RSVP tracking, and on-site validation while keeping data in Swiss-hosted infrastructure. Key features include customizable invitation templates, group and contact imports, QR check-in, modest ticketing support, and integrated email communications for reminders and follow-ups. The user interface is clean and approachable, prioritizing clarity over flashy design. Organizers work from a central dashboard that guides them through event setup, guest import, message drafting, and check-in configuration. The mobile-friendly layout and companion app (for on-site guest management) makes real-time validation and last-minute additions straightforward. Non-technical users benefit from contextual help and a step-by-step flow that reduces setup time. Functionality centers on invitation workflows and attendance management rather than full conference feature sets. It supports personalized invitations, grouping and segmentation of guest lists, simple payment/invoicing options for private events, and real-time attendance monitoring.

Pros & Cons

What users like
  • +It is a flexible, turnkey solution that adapts to all event types and saves time with ready-to-use templates.
  • +Real-time tracking and automatic follow-ups significantly simplify guest management and administrative tasks.
  • +The mobile app validation and printable list offer convenient and flexible on-site guest management options.
  • +User data is secure and hosted in Switzerland, ensuring privacy and data control for users.
What users flag
  • The free trial is limited by a fixed number of included credits for sending invitations.
  • On-site management tools like iPods and WiFi terminals are separate rentals, adding to potential event costs.
  • Users must manage their own contact imports and group creation, which takes initial setup time.
  • The system may not offer an integrated solution for guests needing to purchase tickets, though a separate ticketing system is mentioned.

Features

Key features

Turnkey Solution
The software is a complete, ready-to-use tool for managing and organizing online invitations efficiently.
Real-Time Participation Tracking
Users can check the total number of guests, accompanying persons, and those who declined the invitation in real time, viewable per group.
Automatic Guest Follow-ups
The invitation tool automatically sends follow-up messages to guests who haven't replied, based on group-specific registration deadlines.
Mobile App for On-Site Management
A free mobile app allows event staff to easily validate the presence of guests using the QR code on their tickets.
Flexible Guest Group Management
Users can create multiple guest categories with different requirements and manage their tracking, contact, and registration deadlines separately.
No Subscription Required Pricing
The pricing model is competitive, requires no subscription, and purchased credits for guests have an unlimited lifetime.

Additional features

Easy Event Creation
Users can create an event by choosing a template, customizing the theme, and defining the practical event information.
Template-Based Invitations
Ready-to-use templates save time, allowing users to add a personal touch to existing texts, with automatic display of event location and information.
Invitation Customisation
Users can adapt the invitation text to suit their needs.
Contact Import
Existing contacts can be imported easily for sending invitations.
Guest Group Creation
Users can create and manage multiple guest categories with different requirements and settings.
Adaptable to Any Event
The tool is versatile and suits various events like company outings, weddings, birthdays, seminars, and more.
Accompanying Persons Option
Guests can be allowed to bring one or more people, with the option to adjust this setting individually for VIP guests.
Customisable Registration Forms
Users can collect specific information from guests, such as dietary restrictions or favourite activities, via custom forms.
Real-Time Participation Tracking
Users can check the total number of guests, accompanying persons, and those who declined the invitation in real time, viewable per group.
Automatic Guest Follow-ups
The tool automatically follows up with guests who have not replied, based on group-specific registration deadlines.
Email Reports
Users receive email reports to check on the success and status of their event.
Targeted Guest Communication
Users can send messages to specific groups (confirmed, yet to reply, or declined guests) at any time, including after the event.
Mobile App for Validation
A free mobile app uses the ticket's QR code to easily validate the presence of guests on the event day.
Printable Guest List
A guest list can be printed for manual validation of guests attending the event.
Professional Equipment Rental
The company offers rentals of iPods and WiFi terminals for on-site event management.
Free Trial with Credits
Users can test all features by sending invitations free of charge using included credits, with no obligation.
Competitive Pay-As-You-Go Pricing
Prices are competitive, require no subscription, and are based on the number of guests.
Unlimited Credit Lifetime
Purchased guest credits do not expire.
Data Control and Hosting
Contact data and messages are hosted in secure Infomaniak data centers in Switzerland and are not shared with third parties.

Pricing

Free trial
Free version
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Promo Offer

Countries & Languages

Global
Countries served
5
Interface languages
10
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalian

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇧🇷BRL🇲🇽MXN

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