Guesty logo

Guesty

by Guesty · Since 2013
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ActiveAvailable globallyCloud
Quick facts
VendorGuesty
Year launched2013
StatusActive
LocationCovina, California 91723, USA
Countries servedGlobal
Languages16
Integrations
Free tier
Free trial
Contact salesYES

About Guesty

Guesty is a property management software from Guesty that helps manage all the properties listed on multiple platforms such as Airbnb, HomeAway, Vrbo, and Booking.com. It combines features like Unified Inbox, Multi-Calendar, and Mobile Management App, so users can efficiently organize and oversee the short-term rental operations. Guesty CRM also supports better guest relations and communications. With this software, property managers can consolidate their listings into one platform, making it easier to track bookings and manage interactions across various channels. Key capabilities: Unified Inbox Multi-Calendar Mobile Management App Guesty CRM Multi-Platform Integration Best for: property managers or independent hosts that need to handle multiple short-term rental listings across different channels.

Guesty by Guesty is a powerful channel management software designed specifically for property managers and vacation rental hosts who want to optimize their operations and streamline property management tasks. Since its launch in 2013, Guesty has become a go-to solution for managing short-term rentals, integrating multiple booking platforms into one centralized system. With a comprehensive suite of features that include automated guest communication, booking management, and financial reporting, Guesty empowers property managers to handle multiple properties efficiently, saving time and enhancing guest satisfaction. The user interface of Guesty is crafted to be both intuitive and functional. The dashboard offers a clean and organized layout, providing a clear overview of all properties and bookings at a glance. Its color-coded calendar system and drag-and-drop functionality make navigation effortless, reducing the learning curve for new users. These thoughtful design elements enhance the overall user experience, ensuring that property managers can quickly access critical tools and focus on delivering excellent service. Even users with minimal technical expertise can become proficient in managing their properties with Guesty, thanks to its well-structured menus and streamlined workflows.

Pros & Cons

What users like
  • +• User-friendly platform that streamlines operations and offers robust features.
  • +• Exceptional customer support and dedication to client success.
  • +• Efficient guest communication tools with automation features.
  • +• Competitive pricing compared to other services.
  • +• Only pay when you have bookings.
  • +• Integration with many other apps.
What users flag
  • • Occasional slow customer service response times.
  • • Issues with software making unapproved changes.
  • • Integration problems with some platforms like Booking.com.
  • • Difficult to get issue resolution.
  • • Complex setup for avoiding double bookings.

Features

Key features

1. Channel Manager
Centralized management of listings across all booking channels, maximizing performance.
2. Guesty CRM
Manage guest interactions and reservation opportunities in a centralized database.
3. Unified Inbox
Consolidates all guest communications from various channels into one view.
4. Multi-Calendar
Provides a synchronized view of reservations across all listings, allowing for easy tracking and adjustments.
5. Payment Solutions
Streamlines financial operations, including payment processing and revenue management.
6. Automation Tools
Automates routine tasks like guest communication and pricing adjustments, saving time.
7. Direct Reservations
Enables direct bookings through your website, increasing control and profit margins.
8. Revenue Management
Helps apply pricing strategies effectively across distribution channels to maximize revenue.
9. GuestyPay
Secure payment processing designed for hospitality.
10. Damage Protection
Provides comprehensive coverage and a streamlined claims process.
11. Guest Communication Services (GCS)
24/7 guest support handled by Guesty's team.
12. Guesty Websites
Website builder to create a professional direct booking site.
13. Guesty PriceOptimizer
Automated pricing tool that adjusts rates based on market conditions.
14. Guesty Locks Manager
Centralized management of smart locks with automatic code generation.
15. Guesty Capital
Revenue-based financing for business growth.
16. Marketplace
Integrations with 150+ third-party solutions and online travel agencies (OTAs).
17. ReplyAI
AI-generated messages for faster guest responses.
18. Mobile Management App
Manage your business on the go.

Additional features

1. Accounting
Streamlined accounting tools for property management.
2. Analytics
In-depth data and insights to track performance and make informed decisions.
3. Automation Tools
Automate tasks like guest messaging, task assignment, and pricing.
4. Channel Manager
Distribute listings across multiple channels (Airbnb, Vrbo, Booking.com, etc.) from a single dashboard.
5. Direct Reservations
Tools to drive direct bookings through your own website.
6. Guesty CRM
Manage guest relationships, track communications, and build guest profiles.
7. Mobile Management App
Access key features and manage your business from anywhere.
8. Marketplace
Connect to third-party services for enhanced functionality.
9. Multi-Calendar
View and manage all bookings in one consolidated calendar.
10. Multi-Unit Management
Manage multiple units within a single property efficiently.
11. Open API
Integrate Guesty with other software systems.
12. Owners Portal
Give property owners access to relevant information and reports.
13. Payment Solutions
Process payments securely and manage payouts.
14. Revenue Management
Optimize pricing and maximize revenue potential.
15. Unified Inbox
Manage all guest communication (email, SMS, platform messages) in one place.
16. Reporting Tools
Generate reports on key metrics, including revenue, occupancy, and guest satisfaction.
17. Guesty Capital
Access to funding for business growth.
18. Guesty Damage Protection
Comprehensive damage coverage for your properties.
19. Guest Communication Services (GCS)
Outsource guest communication to Guesty's team.
20. Guesty Locks Manager
Manage smart locks remotely.
21. GuestyPay
Integrated payment processing solution.
22. Guesty PriceOptimizer
Dynamic pricing tool to optimize rates.
23. Guesty Websites
Build a professional website for direct bookings.
24. Guesty Ultimate
A comprehensive package with advanced features.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Lite

USD 27

Countries & Languages

Global
Countries served
16
Interface languages
21
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianDutchPortugueseRussianChineseJapaneseKoreanThaiSwedishDanishNorwegianFinnish

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇭🇰HKD🇳🇴NOK🇸🇪SEK🇩🇰DKK🇸🇬SGD🇳🇿NZD🇹🇷TRY🇮🇳INR🇧🇷BRL🇿🇦ZAR🇨🇳CNY🇰🇷KRW🇵🇱PLN🇷🇺RUB

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