Guesty logo

Guesty

by Guesty · Since 2013
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ActiveAvailable globallyCloud
Quick facts
VendorGuesty
Year launched2013
StatusActive
LocationCovina, California 91723, USA
Countries servedGlobal
Languages16
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesYES

About Guesty

Guesty is a property management software from Guesty that helps manage all the properties listed on multiple platforms such as Airbnb, HomeAway, Vrbo, and Booking.com. It combines features like Unified Inbox, Multi-Calendar, and Mobile Management App, so users can efficiently organize and oversee the short-term rental operations. Guesty CRM also supports better guest relations and communications. With this software, property managers can consolidate their listings into one platform, making it easier to track bookings and manage interactions across various channels. Key capabilities: Unified Inbox Multi-Calendar Mobile Management App Guesty CRM Multi-Platform Integration Best for: property managers or independent hosts that need to handle multiple short-term rental listings across different channels.

Guesty by Guesty is a powerful channel management software designed specifically for property managers and vacation rental hosts who want to optimize their operations and streamline property management tasks. Since its launch in 2013, Guesty has become a go-to solution for managing short-term rentals, integrating multiple booking platforms into one centralized system. With a comprehensive suite of features that include automated guest communication, booking management, and financial reporting, Guesty empowers property managers to handle multiple properties efficiently, saving time and enhancing guest satisfaction. The user interface of Guesty is crafted to be both intuitive and functional. The dashboard offers a clean and organized layout, providing a clear overview of all properties and bookings at a glance. Its color-coded calendar system and drag-and-drop functionality make navigation effortless, reducing the learning curve for new users. These thoughtful design elements enhance the overall user experience, ensuring that property managers can quickly access critical tools and focus on delivering excellent service. Even users with minimal technical expertise can become proficient in managing their properties with Guesty, thanks to its well-structured menus and streamlined workflows.

Pros & Cons

Pros
  • • User-friendly platform that streamlines operations and offers robust features.
  • • Exceptional customer support and dedication to client success.
  • • Efficient guest communication tools with automation features.
  • • Competitive pricing compared to other services.
  • • Only pay when you have bookings.
  • • Integration with many other apps.
Cons
  • • Occasional slow customer service response times.
  • • Issues with software making unapproved changes.
  • • Integration problems with some platforms like Booking.com.
  • • Difficult to get issue resolution.
  • • Complex setup for avoiding double bookings.

Features

Key features

1. Channel Manager

Centralized management of listings across all booking channels, maximizing performance.

2. Guesty CRM

Manage guest interactions and reservation opportunities in a centralized database.

3. Unified Inbox

Consolidates all guest communications from various channels into one view.

4. Multi-Calendar

Provides a synchronized view of reservations across all listings, allowing for easy tracking and adjustments.

5. Payment Solutions

Streamlines financial operations, including payment processing and revenue management.

6. Automation Tools

Automates routine tasks like guest communication and pricing adjustments, saving time.

7. Direct Reservations

Enables direct bookings through your website, increasing control and profit margins.

8. Revenue Management

Helps apply pricing strategies effectively across distribution channels to maximize revenue.

9. GuestyPay

Secure payment processing designed for hospitality.

10. Damage Protection

Provides comprehensive coverage and a streamlined claims process.

11. Guest Communication Services (GCS)

24/7 guest support handled by Guesty's team.

12. Guesty Websites

Website builder to create a professional direct booking site.

13. Guesty PriceOptimizer

Automated pricing tool that adjusts rates based on market conditions.

14. Guesty Locks Manager

Centralized management of smart locks with automatic code generation.

15. Guesty Capital

Revenue-based financing for business growth.

16. Marketplace

Integrations with 150+ third-party solutions and online travel agencies (OTAs).

17. ReplyAI

AI-generated messages for faster guest responses.

18. Mobile Management App

Manage your business on the go.

Additional features

1. Accounting

Streamlined accounting tools for property management.

2. Analytics

In-depth data and insights to track performance and make informed decisions.

3. Automation Tools

Automate tasks like guest messaging, task assignment, and pricing.

4. Channel Manager

Distribute listings across multiple channels (Airbnb, Vrbo, Booking.com, etc.) from a single dashboard.

5. Direct Reservations

Tools to drive direct bookings through your own website.

6. Guesty CRM

Manage guest relationships, track communications, and build guest profiles.

7. Mobile Management App

Access key features and manage your business from anywhere.

8. Marketplace

Connect to third-party services for enhanced functionality.

9. Multi-Calendar

View and manage all bookings in one consolidated calendar.

10. Multi-Unit Management

Manage multiple units within a single property efficiently.

11. Open API

Integrate Guesty with other software systems.

12. Owners Portal

Give property owners access to relevant information and reports.

13. Payment Solutions

Process payments securely and manage payouts.

14. Revenue Management

Optimize pricing and maximize revenue potential.

15. Unified Inbox

Manage all guest communication (email, SMS, platform messages) in one place.

16. Reporting Tools

Generate reports on key metrics, including revenue, occupancy, and guest satisfaction.

17. Guesty Capital

Access to funding for business growth.

18. Guesty Damage Protection

Comprehensive damage coverage for your properties.

19. Guest Communication Services (GCS)

Outsource guest communication to Guesty's team.

20. Guesty Locks Manager

Manage smart locks remotely.

21. GuestyPay

Integrated payment processing solution.

22. Guesty PriceOptimizer

Dynamic pricing tool to optimize rates.

23. Guesty Websites

Build a professional website for direct bookings.

24. Guesty Ultimate

A comprehensive package with advanced features.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Lite
USD 27/mo
billed monthly

Countries & Languages

Global
Countries served
16
Interface languages
21
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianDutchPortugueseRussianChineseJapaneseKoreanThaiSwedishDanishNorwegianFinnish

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇭🇰HKD🇳🇴NOK🇸🇪SEK🇩🇰DKK🇸🇬SGD🇳🇿NZD🇹🇷TRY🇮🇳INR🇧🇷BRL🇿🇦ZAR🇨🇳CNY🇰🇷KRW🇵🇱PLN🇷🇺RUB

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