About Guidepost Platform
Guidepost Platform is a software platform from Guidepost that supports organizational management and collaboration. It provides tools for project tracking, resource allocation, and team communication so teams can work more effectively together. The platform is designed to facilitate real-time updates and ensure all members have access to critical information. Users can create and manage tasks, set deadlines, and monitor progress, which helps in maintaining project timelines. Key capabilities: project tracking resource allocation team communication task management reporting tools Best for: organizations and teams that need a comprehensive solution for managing projects and collaboration efforts.
Guidepost is an innovative AI‑enabled telemedicine platform focused on personalised diabetes coaching. Operating since 2012, its technology connects patients with clinically trained diabetes educators to drive measurable health improvements through structured interventions and data insights What sets Guidepost apart is its integration of AI‑based analytics that help identify blood glucose trends and recommend tailored actions, alongside an accessible WhatsApp chatbot that increases patient engagement outside traditional clinical settings. This hybrid model—blending human empathy with data‑driven support—addresses common gaps in diabetes self‑management. Although the platform excels in delivering personalised support and demonstrates strong partnerships with insurers and medical device makers, it lacks certain user‑facing resources such as a public documentation center or transparent pricing plans. Deployment is wholly cloud‑based, aligning with modern telehealth standards, but visible integrations are limited to core communication and data channels. Training for coaches appears comprehensive, though broader public training resources are unclear. Guidepost primarily serves healthcare, insurance, and chronic disease management sectors, benefiting individuals with diabetes and their care teams.
Pros & Cons
- +Access to personalised coaching reduces hospitalization risk by 19% for people with diabetes.
- +Chatbot and automated reminders improve patient engagement and medication adherence.
- +Analytics provide actionable insights for coaches and patients to make informed health decisions.
- +Patients report increased energy and better management of their diabetes after participating in the program.
- +Telemedicine and remote consultations ensure patients can access care without traveling to clinics.
- −Access to personalised coaching reduces hospitalization risk by 19% for people with diabetes.
- −Chatbot and automated reminders improve patient engagement and medication adherence.
- −Analytics provide actionable insights for coaches and patients to make informed health decisions.
- −Patients report increased energy and better management of their diabetes after participating in the program.
- −Telemedicine and remote consultations ensure patients can access care without traveling to clinics.
Features
Key features
- Personalised Diabetes Coaching
- Provides patients with tailored guidance from certified coaches to better manage blood glucose levels and medication adherence.
- AI-Powered Analytics
- Uses AI to analyse blood glucose patterns and predict trends to inform personalised interventions.
- Telemedicine Access
- Enables remote consultations between patients and diabetes educators through the platform.
- Clinical Risk Assessment
- Identifies clinical barriers and risk factors to deliver targeted interventions.
- Patient Engagement Chatbot
- Provides automated reminders, educational content, and communication via WhatsApp.
- Data Tracking & Insights
- Aggregates blood glucose, clinical, and lifestyle data to monitor patient progress over time.
- Integration with Insurers and Device Makers
- Supports reporting to healthcare partners and insurers for better outcomes.
Additional features
- Personalised Tele-Consultations
- Connects patients with certified diabetes educators for tailored advice.
- AI Trend Analysis
- Tracks blood glucose and predicts potential health risks based on patterns.
- Progress Reporting
- Generates detailed reports for patients, coaches, and healthcare partners.
- Clinical Barriers Identification
- Detects adherence or lifestyle issues and provides actionable recommendations.
- Data Aggregation
- Collects information from glucometers, sensors, and patient inputs to centralize health data.
- AI-Driven Engagement
- Chatbot communicates reminders and educational content to patients.
- Multi-Channel Communication
- Supports phone calls, messaging, and platform notifications for coaching.
- Patient Journey Tracking
- Monitors intervention outcomes and behavioural changes over time.
- Scalable Coaching Network
- 107 active coaches delivering thousands of interventions across thousands of patients.
- Minutes of Coaching Captured
- 3.6 million minutes of coaching from 1.2 million phone calls tracked for analytics.
Pricing
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Available in
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About Guidepost Platform
Guidepost Platform is a software platform from Guidepost that supports organizational management and collaboration. It provides tools for project tracking, resource allocation, and team communication so teams can work more effectively together. The platform is designed to facilitate real-time updates and ensure all members have access to critical information. Users can create and manage tasks, set deadlines, and monitor progress, which helps in maintaining project timelines. Key capabilities: project tracking resource allocation team communication task management reporting tools Best for: organizations and teams that need a comprehensive solution for managing projects and collaboration efforts.
Guidepost Platform Details
Guidepost Platform's In-App Market Place
Does Guidepost Platform have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
ZAR (R)
Pros & Cons
- Access to personalised coaching reduces hospitalization risk by 19% for people with diabetes.
- Chatbot and automated reminders improve patient engagement and medication adherence.
- Analytics provide actionable insights for coaches and patients to make informed health decisions.
- Patients report increased energy and better management of their diabetes after participating in the program.
- Telemedicine and remote consultations ensure patients can access care without traveling to clinics.
- Access to personalised coaching reduces hospitalization risk by 19% for people with diabetes.
- Chatbot and automated reminders improve patient engagement and medication adherence.
- Analytics provide actionable insights for coaches and patients to make informed health decisions.
- Patients report increased energy and better management of their diabetes after participating in the program.
- Telemedicine and remote consultations ensure patients can access care without traveling to clinics.
Guidepost Platform's Support Options
Email Address
website@guidepost.netGuidepost Platform's Alternatives
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