About gWorks
GWorks is a public works management software from GIS Workshop, LLC that supports operational efficiency for field teams. It combines asset management, work orders, permits & inspections, and online service requests so organizations can manage their resources and tasks effectively. The software also provides integration with work orders for a cohesive workflow. With features tailored for Canadian municipalities, gWorks allows public works departments to simplify their processes while maintaining compliance. Key capabilities: Asset Management Work Orders Permits & Inspections Online Service Requests Integration with Work Orders Best for: public works departments that need comprehensive management tools for field operations.
PubWorks, now a division of gWorks, offers a comprehensive software solution tailored for public works management and field operations. The platform’s strength lies in its integration, combining work orders, service requests, fleet maintenance, asset management, and job costing into a single system. This integration reduces operational complexity and allows municipalities to manage resources efficiently. The mobile app enhances productivity by providing field crews with real-time updates, ensuring that work is executed promptly and tracked accurately. Additionally, the online service request portal improves citizen engagement by enabling easy self-service while automated email and text notifications keep stakeholders informed. The Maps Hub further adds value by allowing spatial visualization and analysis of assets, facilitating better decision-making and public transparency. Job costing and fleet maintenance modules provide detailed tracking of labor, equipment, and materials, supporting accurate budgeting and proactive upkeep. For Canadian municipalities, PSAB 3150 compliance integration ensures adherence to reporting standards. However, the platform’s wide range of features can be complex, requiring significant training and careful setup.
Pros & Cons
- +Provides a fully integrated platform for managing work orders, service requests, fleet, assets, and job costing, reducing operational complexity.
- +Mobile app allows field crews to receive real-time updates, improving efficiency and reducing delays in work execution.
- +Online service request portal enhances citizen engagement by enabling easy self-service and automated notifications.
- +Maps Hub offers spatial visualization and analysis of assets, allowing better decision-making and resource allocation.
- +Job costing features track labor, equipment, and material expenses accurately, supporting precise budgeting and reporting.
- −Complexity of features may require significant training for new users to fully utilize the system.
- −Initial setup and customization can be time-consuming due to the broad scope of integrated modules.
- −May require continuous internet connectivity for mobile and cloud functionality, limiting use in low-connectivity areas.
- −Overlapping functionalities across modules could create redundancy if not managed properly.
- −Smaller municipalities might find the platform more robust than necessary, increasing operational costs.
Features
Key features
- Work Management
- Seamlessly manage work orders, service requests, and field operations.
- Fleet Maintenance
- Track vehicle maintenance, labor, parts, and routine schedules efficiently.
- Asset Management
- Maintain detailed records of community assets and infrastructure.
- Job Costing
- Capture labor, equipment, and material costs to generate estimates and track project expenses.
- Mobile Workforce
- Manage work in the field using smartphones or tablets with real-time updates.
- Online Service Requests
- Enable self-service requests through a user-friendly online portal with notifications.
- Maps & Spatial Analysis
- Visualize assets and analyze spatial data for informed decision-making and public transparency.
Additional features
- Work Orders
- Open, track, and manage work performed across departments.
- Service Requests
- Submit, track, and process online service requests.
- Permits & Inspections
- Manage permits and inspections for community operations.
- Integration with Work Orders
- Connect service requests to work orders for streamlined processing.
- Email & Text Notifications
- Notify employees and residents of updates and work status.
- Contractor Management
- Track and manage external contractors and their tasks.
- Inspections
- Perform and log inspections for assets and projects.
- View Assets on a Map
- Locate and visualize assets spatially for better management.
- Edit & Analyze Data
- Modify and analyze data directly within the mapping system.
- Public Access to Shared Data
- Provide transparency by sharing spatial data with the public.
- Maintenance Reporting
- Track and report maintenance activities for vehicles and equipment.
- Equipment & Parts Inventory
- Maintain inventory of parts and equipment for operations.
- Manage Requests
- Handle all requests from field and office seamlessly.
- Track Work Performed
- Log labor, equipment, and materials used in the field.
- Asset & Inventory Management Information
- Access detailed information about assets and inventory.
- PSAB Compliant Reporting (Canada)
- Generate reports compliant with PSAB 3150 standards (via MuniSoft).
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
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About gWorks
GWorks is a public works management software from GIS Workshop, LLC that supports operational efficiency for field teams. It combines asset management, work orders, permits & inspections, and online service requests so organizations can manage their resources and tasks effectively. The software also provides integration with work orders for a cohesive workflow. With features tailored for Canadian municipalities, gWorks allows public works departments to simplify their processes while maintaining compliance. Key capabilities: Asset Management Work Orders Permits & Inspections Online Service Requests Integration with Work Orders Best for: public works departments that need comprehensive management tools for field operations.
gWorks Details
gWorks's In-App Market Place
Does gWorks have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), MXN (Mex$), CNY (¥), CHF (CHF), RUB (₽), INR (₹), BRL (R$), ZAR (R), KRW (₩)
Pros & Cons
- Provides a fully integrated platform for managing work orders, service requests, fleet, assets, and job costing, reducing operational complexity.
- Mobile app allows field crews to receive real-time updates, improving efficiency and reducing delays in work execution.
- Online service request portal enhances citizen engagement by enabling easy self-service and automated notifications.
- Maps Hub offers spatial visualization and analysis of assets, allowing better decision-making and resource allocation.
- Job costing features track labor, equipment, and material expenses accurately, supporting precise budgeting and reporting.
- Complexity of features may require significant training for new users to fully utilize the system.
- Initial setup and customization can be time-consuming due to the broad scope of integrated modules.
- May require continuous internet connectivity for mobile and cloud functionality, limiting use in low-connectivity areas.
- Overlapping functionalities across modules could create redundancy if not managed properly.
- Smaller municipalities might find the platform more robust than necessary, increasing operational costs.
gWorks's Support Options
Email Address
info@gworks.comContact
888-608-7666gWorks's Alternatives
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