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About Hardware Asset Management
Hardware Asset Management is a software platform from ServiceNow that tracks and manages the end-to-end lifecycle of all hardware assets, both physical and consumable. It combines learning resources, a demo viewing option, and sales support so users can effectively monitor and manage their hardware inventory. This platform supports automation to help simplify day-to-day asset tasks, ensuring that organizations maintain a clear overview of their hardware assets. With its globally accessible services, users can easily get started and receive assistance when needed. Key capabilities: asset tracking lifecycle management automation support global access user resources Best for: IT professionals that need to manage hardware assets efficiently.
Hardware Asset Management Details
Hardware Asset Management's In-App Market Place
Does Hardware Asset Management have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
12
Mini Apps
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Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), NOK (kr), DKK (kr), INR (₹), RUB (₽), BRL (R$), KRW (₩), SGD (S$), HKD (HK$), PLN (zł), TRY (₺), ZAR (R), MXN (Mex$), NZD (NZ$), IDR (Rp)
Pros & Cons
- Provides a centralized platform for managing IT tickets, incidents, and requests, improving operational efficiency and reducing response times
- Enables intuitive self-service functionality, allowing end users to resolve common issues without IT intervention
- Supports robust IT asset and configuration management, ensuring accurate tracking and maintenance of CIs
- Offers integration with ITSM frameworks, facilitating change, release, and deployment management across teams
- Streamlines CMDB maintenance with restricted access controls to enhance data integrity and security
- Some users report difficulty navigating advanced features without prior ITSM experience
- Reporting exports, particularly to Excel, can require additional formatting and manual adjustment
- Limited flexibility in modifying certain core CMDB structures may frustrate advanced users
- High dependency on internal IT support for configuration changes can slow adoption
- Ongoing updates and system patches may occasionally disrupt workflows or require downtime