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About Health Cloud

Health Cloud is a healthcare software platform from Salesforce that provides a comprehensive solution for managing patient relationships and data. It combines the latest advancement, Agentforce for Healthcare, and recent accolades to offer healthcare organizations the ability to deliver personalized, connected care from anywhere. Health Cloud helps connect systems and organizes data in a meaningful way to improve one-to-one engagement with stakeholders. Through its capabilities, organizations can access access to holistic care and better support their patients. Key capabilities: Latest advancement Agentforce for Healthcare Recent Accolades Best for: healthcare organizations that need to manage patient engagement and data effectively.

Health Cloud Details

Vendor
Salesforce
Year Launched
2003
Location
415 Mission St, San Francisco, California 94105, USA
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Japanese, Chinese
Users
Healthcare providers, insurance companies, biotechnology firms, public health organizations, and academic institutions
Industries Served
Healthcare, Life Sciences, Insurance, Public Health
Tags
Healthcare CRM, Patient Management, Data Integration, Real-Time Data, Compliance, HIPAA, GDPR, Patient Engagement, Care Coordination, Analytics, Telehealth, Remote Monitoring, Personalized Care

Health Cloud's In-App Market Place

Does Health Cloud have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), CAD (C$), AUD (A$), CHF (CHF), CNY (¥), SEK (kr), NZD (NZ$), INR (₹)

Pros & Cons

  • • Highly Customizable and Scalable: The platform can be tailored to meet the specific needs of various departments and can grow with the organization.
  • • Centralized Data: It provides a single platform for all health management-related data, streamlining processes.
  • • Ease of use: The design is user friendly and intuitive, and it is easy to integrate, improving staff satisfaction.
  • • Good customer service: Based on the reviews the customer support is exceptional.
  • • Streamlined patient care: It helps engage members and streamlines the healthcare journey.
  • • Costly: The price, especially for storage and licensing, can be high compared to other SaaS options.
  • • Limited Initial Integration: Out-of-the-box integration is somewhat restricted, though custom solutions can be built.
  • • Cartoonish design in transitions: Some transitions include cartoons, that don't suit all users.
  • • Steep Learning Curve for initial setup: Switching and Initial staff training is difficult.

Health Cloud's Support Options

Chatbot

Available

Health Cloud's Alternatives