About HealthTap
A virtual primary care platform providing 24/7 access to U.S.-licensed, board-certified doctors for video consultations, chronic condition management, and prescription refills. Offers both pay-per-visit and membership-based pricing models.
HealthTap is a virtual primary care practice that differentiates itself by focusing on long-term, ongoing relationships between patients and their chosen doctors. Unlike many telemedicine apps that connect users with random providers, HealthTap allows patients to select a specific U.S.-licensed, board-certified physician for consistent care. The platform is available nationwide and covers a wide range of services, including chronic condition management, urgent care, and wellness screenings. Users can access the service via web browser or mobile app, with options for video, audio, or text-based communication. Pricing is flexible, offering both a pay-per-visit model and a membership plan that reduces per-visit costs and includes unlimited messaging. While the platform is comprehensive, it does not handle medical emergencies, and certain medications—such as controlled substances—are excluded from its prescribing capabilities. The service is well-integrated with major insurance providers and Medicare, making it an accessible option for those with or without coverage.
Pros & Cons
- Allows patients to choose and maintain a long-term relationship with a specific primary care doctor.
- Available nationwide across all 50 U.S. states and D.C.
- Offers flexible pricing options including membership plans and insurance-backed visits.
- Provides 24/7 access to medical advice and urgent care services.
- Supports a wide range of chronic and acute health conditions.
- Does not prescribe controlled substances, including opioids and certain psychiatric medications.
- Not intended for medical emergencies, requiring users to seek in-person care for critical situations.
- Insurance plans do not cover the monthly subscription fee, only the visit costs.
- Availability of specific doctors can vary by region and appointment demand.
Features
Key features
Connects patients with a dedicated primary care doctor for long-term health management and ongoing care.
Facilitates face-to-face medical visits via video, audio, or text through a web or mobile interface.
Provides ongoing support for conditions like hypertension, diabetes, and asthma.
Allows doctors to manage and refill medications for patients during virtual visits.
Accepts major insurance plans and Medicare, with real-time copay estimation for visits.
Additional features
Offers guidance on health concerns through an automated assessment tool.
Enables doctors to order and interpret lab tests for patients.
Provides a platform for users to ask health questions answered by a network of U.S.-licensed doctors.
Offers a database of articles reviewed by a medical editorial board.
Assists with medication tracking and provides coupons for pharmacy savings.
Offers availability for urgent care and primary care needs on short notice.
Provides verification notes for employers, schools, or sports programs.
Accepts health savings and flexible spending account cards for payment.
Pricing
Monthly plans
Billed $55 every three months; includes unlimited messaging and $44 primary care visits.
Source: vendor pricing page →One-time visit fee without membership.
Source: vendor pricing page →Countries & Languages
Available in
Interface languages
Billing currencies
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About HealthTap
A virtual primary care platform providing 24/7 access to U.S.-licensed, board-certified doctors for video consultations, chronic condition management, and prescription refills. Offers both pay-per-visit and membership-based pricing models.
HealthTap Details
HealthTap's In-App Market Place
Does HealthTap have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
5
Mini Apps
1. HealthTap Prime - Allows patients to connect with a live doctor for virtual consultations.
2. HealthTap Concierge - Lets patients schedule in-person doctor appointments directly through the platform.
3. HealthTap CareGuides - Provides personalized care plans and recommendations based on a patient's health data.
4. HealthTap Live - Enables patients to ask health questions and get answers from doctors in real-time.
5. HealthTap MedicationReminders - Sends patients reminders to take their medications on time.
Pricing Options
Plans
Monthly plans
Billed $55 every three months; includes unlimited messaging and $44 primary care visits.
Source: vendor pricing page →One-time visit fee without membership.
Source: vendor pricing page →Accepted Payment Currencies
Usd ($), Eur (€), Gbp (£), Aud (A$), Cad (C$), Jpy (¥)
Pros & Cons
- Allows patients to choose and maintain a long-term relationship with a specific primary care doctor.
- Available nationwide across all 50 U.S. states and D.C.
- Offers flexible pricing options including membership plans and insurance-backed visits.
- Provides 24/7 access to medical advice and urgent care services.
- Supports a wide range of chronic and acute health conditions.
- Does not prescribe controlled substances, including opioids and certain psychiatric medications.
- Not intended for medical emergencies, requiring users to seek in-person care for critical situations.
- Insurance plans do not cover the monthly subscription fee, only the visit costs.
- Availability of specific doctors can vary by region and appointment demand.
HealthTap's Support Options
Email Address
support@healthtap.comCommunity Forums
https://www.healthtap.com/community/Live Chat
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