About HealthTap
HealthTap by HealthTap is a patient engagement platform designed to improve access to healthcare by connecting patients with licensed healthcare providers through virtual consultations, messaging, and digital health services.
HealthTap by HealthTap is a patient engagement platform designed to improve access to healthcare by connecting patients with licensed healthcare providers through virtual consultations, messaging, and digital health services. The platform aims to make healthcare more convenient by allowing patients to seek medical advice, schedule appointments, receive prescriptions when appropriate, and manage their health from virtually anywhere. As a cloud-based solution, HealthTap combines telemedicine capabilities with patient education resources and secure communication tools, making it a valuable option for healthcare providers looking to strengthen patient engagement while reducing barriers to care.
Pros & Cons
- You can text your doctor for three months after an appointment without paying anything extra.
- Getting free, quick answers from real doctors without booking an appointment is incredibly helpful.
- It lets you choose and stick with the same virtual doctor for long-term care.
- Accepting major insurance and HSA cards makes paying for virtual care a lot less stressful.
- It provides a reliable way for people living in rural areas to see a doctor quickly.
- You might find zero open appointments depending on which state you live in.
- There are strict limitations on the types of medications their online doctors can prescribe.
- The upfront subscription fee can get pricey if you only need a single visit.
- You must be over eighteen years old just to create an account on the platform.
- It relies entirely on a stable internet connection, which might fail during your appointment.
Features
Key features
Users can submit health questions to a network of over 90,000 doctors for free, confidential, same-day responses.
Patients have the freedom to choose their own primary care doctor and schedule continuous virtual appointments with them.
The platform offers flexible payment structures including insurance copays, a discounted membership subscription, or a flat pay-per-visit rate.
Every doctor visit includes either 90 days or unlimited text messaging with your physician for continuous follow-up care.
Dedicated virtual care categories span specialized treatments for children, seniors, men, women, and mental health needs.
The service fully accepts Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) for all medical payments.
Additional features
Patients can book and attend virtual face-to-face appointments with online doctors from the comfort of their homes.
The platform accepts most major insurance plans and Medicare to help cover visit copays.
A paid membership option lowers individual visit costs to $44 and provides unlimited messaging with your doctor.
Uninsured users can skip a membership and pay a flat $129 rate for a single appointment.
Appointments automatically include up to 90 days of direct messaging with the consulting doctor.
Patients can use pre-tax healthcare dollars from FSA and HSA accounts to pay for services.
Anyone can create a free account to ask health questions and receive same-day answers from verified physicians.
Doctors can review health histories and electronically send ongoing medication refills to pharmacies.
The system allows patients to browse, choose, and book recurring appointments with their preferred virtual doctor.
Online physicians can issue official medical excuses or doctor's notes when clinically appropriate.
The service provides distinct clinical tracks for primary care, urgent care, mental health, sexual health, and travel medicine.
Patients can manage care, message doctors, and conduct video visits on the go using iOS and Android apps.
Pricing
Monthly plans
- Unlimited messaging with your doctor included.
- 90 days of messaging with your doctor included.
Countries & Languages
Available in
Interface languages
Billing currencies
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About HealthTap
HealthTap by HealthTap is a patient engagement platform designed to improve access to healthcare by connecting patients with licensed healthcare providers through virtual consultations, messaging, and digital health services.
HealthTap Details
HealthTap's In-App Market Place
Does HealthTap have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Plans
Monthly plans
- Unlimited messaging with your doctor included.
- 90 days of messaging with your doctor included.
Accepted Payment Currencies
Usd ($), Eur (€), Gbp (£), Aud (A$), Cad (C$), Jpy (¥), USD
Pros & Cons
- You can text your doctor for three months after an appointment without paying anything extra.
- Getting free, quick answers from real doctors without booking an appointment is incredibly helpful.
- It lets you choose and stick with the same virtual doctor for long-term care.
- Accepting major insurance and HSA cards makes paying for virtual care a lot less stressful.
- It provides a reliable way for people living in rural areas to see a doctor quickly.
- You might find zero open appointments depending on which state you live in.
- There are strict limitations on the types of medications their online doctors can prescribe.
- The upfront subscription fee can get pricey if you only need a single visit.
- You must be over eighteen years old just to create an account on the platform.
- It relies entirely on a stable internet connection, which might fail during your appointment.
HealthTap's Support Options
Email Address
support@healthtap.comCommunity Forums
https://www.healthtap.com/community/Live Chat
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