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Helix

by Helix · Since N/A
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Active1+ countriesCloudOn-premise
Quick facts
VendorHelix
Year launchedN/A
StatusActive
LocationNew Zealand
Countries served1+
Languages1
Integrations1+
Free tier
Free trial
Contact salesYES

About Helix

Helix is a software platform from Helix that focuses on data management and analytics. It provides features such as data integration, real-time analytics, and reporting tools so users can make informed decisions based on gathered insights. Helix allows organizations to consolidate data from multiple sources, analyze trends, and generate reports for various stakeholders. It is designed to work with large datasets while ensuring security and compliance with data regulations. Key capabilities: data integration real-time analytics reporting tools user access control compliance tracking Best for: organizations that need to manage and analyze extensive data effectively.

Helix is a comprehensive retail management system designed to streamline operations for retailers, particularly those in the flooring, appliance, and furniture sectors. Its primary purpose is to integrate sales, multi-branch inventory, and customer management into a unified platform, thereby enhancing efficiency and decision-making processes. Key features include a powerful user framework, transaction-level customer relationship management (CRM), action-focused dashboards with CRM follow-ups, and key performance indicator (KPI) reporting. citeturn0search0 The user interface of Helix is crafted to be intuitive and user-friendly, minimizing the learning curve for new users. The dashboard provides a clear overview of critical business metrics, allowing users to navigate seamlessly between modules such as sales, inventory, and customer management. Notably, Helix offers optimized web applications for phones and tablets, enabling sales staff to engage with customers and process transactions directly from the sales floor. This mobile accessibility enhances the customer experience and empowers staff to close deals more effectively. citeturn0search5 Functionally, Helix offers a robust suite of tools tailored to the needs of specialized retailers.

Pros & Cons

What users like
  • +Highly Integrated: Combines sales, inventory, and customer management seamlessly.
  • +Strong CRM Capabilities: Built-in CRM integrated with transactions and follow-up tools.
  • +Data-Driven Insights: Offers robust reporting and data visualization through KPIs, live views, and pivot tables.
  • +Flexible User Management: Powerful user framework allows for customized access.
  • +Streamlined Operations: Integrations with suppliers, logistics, and accounting enhance efficiency.
  • +Empowered Employees: Provides access to live data for informed decision-making.
  • +Continuous Improvement: "Shared development" suggests ongoing updates and client-focused development.
  • +Potentially Simpler: Aims to simplify retail management operations.
What users flag
  • Potential Complexity: The wide range of features might lead to a learning curve for some users.
  • Reliance on Technology: As with any software, dependence on Helix could be a drawback if technical issues arise.
  • Cost (Unknown): The text doesn't mention pricing, which could be a significant factor.
  • Limited Information: This is marketing material, so potential drawbacks may not be apparent.
  • Implementation Effort: Integrating with various third-party systems might require significant setup and configuration.

Features

Key features

Integrated Retail Management System
Simplifies operations by combining various functionalities.
Comprehensive Sales Management
Offers highly integrated sales capabilities.
Multi-Branch Inventory Management
Manages inventory across multiple locations.
Customer Management
Provides tools for managing customer information.
Integrated CRM
Customer relationship management is built into transactions and includes follow-up dashboards.
Powerful User Framework
Suggests a robust and adaptable system for different user roles.
Action-Focused Dashboards
Presents key information with CRM follow-up prompts.
KPI Reporting
Offers reporting on key performance indicators.
Focus on Integrations
Integrates with suppliers, 3PL, delivery services, and cloud-based accounting.
Empowered Users with Live Data
Provides employees access to real-time data in various formats.

Additional features

Highly integrated sales management
This implies that the sales module is deeply connected with other parts of the system, ensuring smooth data flow and preventing data silos.
Multi-branch inventory management
The system can track and manage stock levels across multiple retail locations or branches.
Customer management
This feature allows businesses to store, organize, and manage information about their customers.
Powerful user framework
Suggests a system with customizable user roles and permissions, allowing control over what different employees can access and do.
Customer relationship management integrated at the transaction level
CRM functionalities are directly incorporated into the sales process, allowing for immediate access to customer history and preferences during transactions.
Action focused dashboards with CRM follow ups
Dashboards are designed to highlight key actions needed, potentially including reminders or prompts for customer follow-ups based on CRM data.
Key performance indicator reporting
The system provides reports on essential business metrics, helping users track performance and identify areas for improvement.
Integrations with suppliers
Helix can connect with systems used by suppliers, likely for managing orders, receiving goods, and potentially automating procurement processes.
Integrations with 3pl (third-party logistics)
The system can integrate with external logistics providers to manage warehousing, fulfillment, and shipping of goods.
Integrations with deliveries
Helix can connect with delivery services, potentially for tracking shipments and managing the delivery process to customers.
Integrations with cloud based GL accounting (General Ledger)
The system can connect with cloud-based accounting software to automatically transfer financial data, ensuring accurate and up-to-date financial records.
Access to live data
Employees can view real-time information within the system, ensuring they are always working with the most current data.
Live views of data
Data is presented in real-time, likely through dynamic dashboards or lists that update automatically.
Pivot tables for data analysis
Users can create pivot tables to summarize and analyze data from different angles, enabling deeper insights into business performance.
KPI graphs for visual representation of performance
Key performance indicators are displayed visually through graphs, making it easier to understand trends and performance at a glance.
Emailed reports
The system can automatically generate and send reports via email to relevant stakeholders on a scheduled or ad-hoc basis.

Pricing

Free trial
Free version
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Countries & Languages

1
Countries served
1
Interface languages
13
Billing currencies

Available in

All Countries.

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇮🇳INR🇷🇺RUB🇧🇷BRL🇸🇬SGD🇭🇰HKD

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