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Hellotracks

by Hellotracks · Since 2016
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ActiveAvailable globallyCloud
Quick facts
VendorHellotracks
Year launched2016
StatusActive
LocationSt. Gallen, CH
Countries servedGlobal
Languages1
Integrations
Free tier
Free trialYES
Contact sales

About Hellotracks

Hellotracks is a tracking software from Hellotracks that provides location tracking services for businesses and individuals. It includes real-time GPS tracking, geofencing, and route improvement so users can monitor assets effectively. The software allows users to track employees, vehicles, and deliveries, ensuring accountability and efficiency in operations. It also features a mobile app for on-the-go access and management of tracking activities. Key capabilities: real-time tracking geofencing route improvement mobile access reporting tools Best for: businesses and individuals that need reliable location tracking solutions.

Hellotracks is a cutting-edge field service management platform designed to optimize workforce operations through real-time GPS tracking, automated dispatching, and intelligent route optimization. The software allows managers to monitor field staff movements with same-second live updates, ensuring complete visibility over job progress and workforce allocation. Hellotracks records onsite arrival and departure times automatically, eliminating manual timesheets while improving operational accuracy and accountability. The platform supports efficient job scheduling, batch dispatching, and drag-and-drop route adjustments, enabling businesses to maximize productivity and reduce travel time. Field employees benefit from mobile functionality, allowing them to update job status, capture client signatures, and attach images, all integrated seamlessly with navigation apps for precise routing. Reporting features allow management to analyze mileage, job completion metrics, and staff performance, providing actionable insights for decision-making. Hellotracks has proven effectiveness across industries, including logistics, repair and maintenance, mobility, and public sector operations, with millions of jobs dispatched and billions of live location points recorded.

Pros & Cons

What users like
  • +Provides real-time tracking of field staff for efficient operational management.
  • +Enables easy dispatching and dynamic planning of jobs in the field.
  • +Helps businesses stay organized and improves overall workflow efficiency.
  • +User-friendly interface allows quick navigation and smooth adoption by teams.
  • +Enhances coordination across teams, improving service delivery for multiple industries.
What users flag
  • Limited advanced features may lead growing businesses to outgrow platform quickly.
  • Some users experience minor bugs affecting smooth operation of the system.
  • Occasional lack of customization options restricts flexibility for unique business needs.
  • Not all desired functions are available, requiring upgrades or alternative solutions.
  • Certain niche industries may require additional features not included in software.

Features

Key features

Real-Time Location Tracking – Provides same-second visibility of field staff for accurate monitoring and efficiency.
Automatic Arrival Confirmation – Records timestamps when employees enter or leave a job site, enhancing accountability.
On-Site Time Recording – Tracks actual time spent at client locations automatically, eliminating manual timesheets.
Job Dispatching – Allows managers to assign and optimize jobs via drag-and-drop or batch dispatch.
Route Optimization – Automatically calculates the most efficient routes to save time and reduce mileage.
Mobile Job Updates – Field staff can update job status, attach images, and capture signatures via smartphone.
Reporting & Analytics – Provides detailed insights into mileage, job completion, and staff productivity.

Additional features

Live Tracking Dashboard – Visual map of staff locations and day routes for real-time operational oversight.
Geofencing – Alerts when employees enter or leave designated areas for compliance and efficiency.
Client Notifications – Sends automatic updates to clients on job progress and completion.
Signature Capture – Digital approval and verification of completed tasks directly in the app.
Image Uploads – Allows technicians to attach photos for verification and reporting purposes.
Form Management – Supports basic and advanced job forms to document services accurately.
Recurring Job Automation – Automates repeat tasks and recurring service schedules.
Two-Factor Authentication – Secures platform access for enterprise-level safety.
API Access – Enables integration with other apps, CRMs, and internal tools for workflow automation.
Integration with Navigation Apps – Optimizes routes using turn-by-turn navigation applications.

Pricing

Free trial
Free version
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Promo Offer

Monthly plans

GROWTH

EUR 12

Countries & Languages

Global
Countries served
1
Interface languages
16
Billing currencies

Interface languages

English / Español / Deutsch

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇳🇴NOK🇷🇺RUB🇲🇽MXN🇮🇳INR🇧🇷BRL🇸🇬SGD🇭🇰HKD

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